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The Village Cairns - Hostel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Village Cairns - Hostel

Reception
Terrace/patio
Lobby sitting area
Interior entrance
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1/7 Shields St, Cairns, QLD, 4870
  • The Cairns Museum
    1 min walk
  • Galaxy Gelato
    1 min walk
  • Cairns Station
    9 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    11 min drive

Room options

View all photos for Private Triple Room

Private Triple Room | Free WiFi, bed sheets

Private Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Single Bunk Bed

View all photos for Private Twin Room

Free WiFi, bed sheets

Private Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Private Quad Room

Free WiFi, bed sheets

Private Quad Room

  • 18 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Entire 6 Bed Dorm

Free WiFi, bed sheets

Entire 6 Bed Dorm

  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Private Premium King Room

Free WiFi, bed sheets

Private Premium King Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Private Double Room

Private Double Room | Free WiFi, bed sheets

Private Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Entire 8 Bed Dorm

Free WiFi, bed sheets

Entire 8 Bed Dorm

  • Sleeps 8
  • 4 Single Bunk Beds

View all photos for Private Premium Quad Room

Free WiFi, bed sheets

Private Premium Quad Room

  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Private King Room

Private King Room | Free WiFi, bed sheets

Private King Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

YHA Cairns Central

Pool
Free WiFi
Air conditioning
Breakfast available
4.2 out of 5, Very good, (177)
The price is CHF 51
for 1 night
includes taxes & fees
6 Jan - 7 Jan
YHA Cairns Central

About this property

The Village Cairns - Hostel

Hostel in Cairns, steps from Cairns Esplanade
Along with a microwave in a common area, this hostel has a fridge in a common area and concierge services. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and barbecues are on-site. Bathrooms are shared.
The Village Cairns - Hostel offers 54 accommodations with air conditioning. This Cairns hostel provides complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Village Cairns - Hostel. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Cairns Esplanade and 8 minutes on foot from Cairns Marlin Marina
As a guest of The Village Cairns - Hostel, you'll find a terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. The Village Cairns - Hostel also features concierge services, laundry facilities, and a television in common area.

Smoking is allowed in designated areas at this Cairns hostel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 detached shared bathrooms
  • Hair dryer (on request)
  • Shower

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Towels fee: AUD 3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival.

Property is also known as

Freedom Cairns Cairns
Freedom Cairns Hostel/Backpacker accommodation Cairns
Freedom Cairns Hostel/Backpacker accommodation
Freedom Cairns
The Village Cairns
Freedom Cairns Hostel
The Village Cairns - Hostel Cairns
The Village Cairns - Hostel Hostel/Backpacker accommodation

The Village Cairns - Hostel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 85 out of 173 reviews" "
Rating 8 - Good. 47 out of 173 reviews" "
Rating 6 - Okay. 20 out of 173 reviews" "
Rating 4 - Poor. 11 out of 173 reviews" "
Rating 2 - Terrible. 10 out of 173 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff helpfully, clean quite place not stinky felt quite modern, comfy bed pillow not so much but all in all good for what I needed.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff seem to not care about this place, the cleaning is surface and thick dust on vents, top of any surface. Floors and bathrooms were cleaned terribly, with thick ingrained dirt around the edges. Cracks tiles, some broken showers, 1 working tumble dryer out of 4, water damage in areas and paint falling off walls in the bed room which were cleaner then the communual areas but defiantly not clean. Staff beside 1 seemed rude and when I asked what the situation with the kitchen was as I have not been there before she said use a box and I couldn't find one as they are overfilled with several “staff” labeled boxes taking up multiple per person. They responded that, it wasn't their problem and I had to figure it out. They had somebags at the bottom which had to be removed as a message was sent to everyoneim not sure what those people did. The kitchen is incredibly dirty, no fresh tea towels available and old dirt almost every where. .the comunnal areas had some sofas which you could see the dirt build up on them. I felt like they didn't care or haven't for a long while. This place could be so much better but its just lacking management and quality staff. I hate to leave a bad review but it was gross. I would add photos but it won't let me
Stayed 5 nights in Aug 2024

8/10 Good

Bianca

Liked: Cleanliness, staff & service
I checked in late at night and left early in the morning, only a short stop but the cleanliness of the hostel was pristine, the room was very spacious for a 4 bedder and super neat & clean as well
Stayed 1 night in Aug 2024

10/10 Excellent

Jose, champaign

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hostel at Cairns CBD. Clean, quiet with a great social space in the hallway. Highly recommended for solo travelers that enjoy mostly resting at night after a full day of activities.
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean bathrooms, but no window in the rooms and therefore smelly and no fresh air
Stayed 3 nights in Jul 2024

10/10 Excellent

Jordan

Stayed 3 nights in Jul 2024

10/10 Excellent

Gary

Stayed 1 night in Jul 2024

2/10 Terrible

BRAIRA

Liked: Cleanliness
Scary night, all I could hear was weird noise of group of guys trying to break in lock and yelling too much F word around.
Stayed 1 night in Jul 2024

10/10 Excellent

Rachael Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Johnnie at reception was so friendly and helpful. Great group of guest, great activities, great vibes!! Loved my stay, thank-you!
Stayed 3 nights in Jun 2024

10/10 Excellent

Zivile

Stayed 3 nights in Jul 2024

8/10 Good

Kimb

Liked: Cleanliness, staff & service
I love this area will be back when I back to carins
Stayed 4 nights in Jun 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the front desk staff I interacted with were very helpful, warm, and genuinely cared about my travel experience and were very resourceful with recommending places and things to try. I arrived at 12am and the manager on call was very kind to check me in. The room smelled of a melting pot of body odour though... I wish there was better ventilation and a window. The place had pretty much everything you would need. I think the bathrooms could be cleaner. The staff alone made my stay enjoyable and it was definitely worth the cheap stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Ayesha

Stayed 1 night in Jun 2024

6/10 Okay

Gøril Iren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

4/10 Poor

Owen

Disliked: Cleanliness, property conditions & facilities, room comfort
Very budget for 40$ a night. Would’ve liked curtains between beds
Stayed 2 nights in Jun 2024

10/10 Excellent

Gøril Iren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Neil and Sonya

Liked: Cleanliness, staff & service
Central
Stayed 1 night in May 2024

6/10 Okay

Johan, Varberg

Very good location in Cairns. The room was quite spartan and noisy.
Stayed 3 nights in Apr 2024

8/10 Good

Skaren

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My stay at The Village was wonderful, from the moment I checked in with Jonnie. He was super friendly and helped us at all times. Our trip to Cairns was to celebrate my mom's birthday, and I can say that we had a very pleasant experience. The place is quiet and well-maintained, exactly what is needed to relax and have a good time.
Stayed 3 nights in Mar 2024

4/10 Poor

Joel

Disliked: Cleanliness, staff & service
Check in process took 40 mins so digital keys and online check in process wasn't fully operating/helpful for late at night (wasn't staffed 24/7 which is what the listing said. Well after paying for booking an email came saying no 24 hour front desk anymore (main reason I chose here). Pics in the hotel listing are misleading in that they show windows in rooms that appear to open towards outside of building like normal windows but they only face the hallway/common area. Floors in my solo room were not cleaned before I got here - many different hair types on floor - bloody gross. Ceiling fan very dirty also. Air conditioning split system unit is on but remote not available so can't adjust climate control. Square vent next to AC unit expels very warm air through a very dirty opening and it can't be controlled from room so overall the room was quite uncomfortable and stuffy. Who pumps warm air and unadjustable air-con air into a room simultaneously, in the tropics, during a heat wave?! Hotel says that they conduct daily housekeeping but this was not the case for my room (2 night stay). Small waste bin in room not emptied and it was full as by the door to room. Also, there is a patch of mold on the wall just below and to the right of air conditioning unit. Have taken pictures of all of this to show (if interested) that I am not exaggerating. Generally the complex is quite loud with large gaps at bottom of room doors allowing sound to echo across polished concrete floors

6/10 Okay

Matt

Liked: Cleanliness, property conditions & facilities, room comfort
Check in was great, friendly and quick. Only issue was coming back to the hostel at night when reception was closed, the app used to open the doors did not work. Rang the phone number but no answer. Another guest had the same issue until a third guest tried and the door opened. They rang back over an hour later once I was asleep. Had the other guest not been able to open the door, I would not have been able to get in. Yet the app worked to open the door to my room
Stayed 1 night in Jan 2024

8/10 Good

Kriselvie, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very central location but uber drivers are not familiar with the hostel. Select pick up or drop off area at different landmark such as Timezone, Woolworths or Art Gallery. Can be a bit noisy outside at night as expected with central locations
Stayed 4 nights in Dec 2023

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private room we stayed in was clean and quiet. Check in was easy and front desk staff were always friendly. On our day of check out they let us store luggage for the day as we didn’t leave town until the evening which was a great help! The bathrooms ran out of paper products a few times and the bathrooms and kitchen were not the cleanest in comparison to other hostels along the east coast, but it was nothing too notable and overall we had a positive experience! The location is incredible and we were within walking distance of everything we could’ve hoped for, including pick up spots for day tours. Free breakfast included toast, coffees & teas. I would recommend this property and would say the highlights were the location and the quiet rooms.
Stayed 3 nights in Oct 2023

2/10 Terrible

patricia, Easton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel ever! Went to our private room and the door didn’t lock. Receptionist came up and checked it out and realized she couldn’t fix it, gave us the option to go to a dorm room instead. We chose a private room and paid extra for it. Figured we’d be just as good in the unlocked room as we would be in a shared dorm with who knows how many people. She assured us the handyman would come the next day, they didn’t it. How long has this room lock not work? It’s very obvious as soon as you close the door because the door mechanism on the side of door is pushed in and doesn’t pop out, I took pictures. At least the guest before us had the same issue, and I’m sure the guest after us will. At check out they request you strip the bed, that was the thing that grossed us out (I took pictures for proof). Absolute disgusting. The mattress pad had body fluid stains in a few places, and the pillows were in worse condition. One of the pillows was brown stained. If you want guests to strip the beds make sure your bedding is in at least good condition. Would never stay again or recommend to use this place Checkout is 10AM, why do they close the female bathroom at 9AM to clean it? It definitely needed done but wait the extra hour to do so, you have people who want to use the bathroom before checking out so had to wait for the cleaning to be done