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Hides Hotel Cairns

3.5 star property

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Photo gallery for Hides Hotel Cairns

Terrace/patio
Point of interest
Point of interest
Point of interest
Exterior detail

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
87 Lake Street, Cairns, QLD, 4870
  • Cairns Night Markets
    ‪3 min walk‬
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns Zoom and Wildlife Dome
    ‪6 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Quad Room

Quad Room | In-room safe, desk, cots/infant beds, free WiFi

Quad Room

  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for King Room Plus

King Room Plus | In-room safe, desk, cots/infant beds, free WiFi

King Room Plus

  • 30 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for King Room

King Room | In-room safe, desk, cots/infant beds, free WiFi

King Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room

In-room safe, desk, cots/infant beds, free WiFi

Premium King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King Plus Room

In-room safe, desk, cots/infant beds, free WiFi

Premium King Plus Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Quadruple Room

In-room safe, desk, cots/infant beds, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Single Beds

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About this property

Hides Hotel Cairns

Hotel in Cairns, a short walk to Cairns Esplanade
This hotel features a meeting room, concierge services and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and a banquet hall are on-site.
Hides Hotel Cairns offers 94 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This Cairns hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hides Hotel Cairns's great location gets high marks from our customers. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, breakfast (surcharge) and a meeting room are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Cairns Esplanade and 6 minutes on foot from Cairns Central Shopping Centre
As a guest of Hides Hotel Cairns, you'll find a terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hides Hotel Cairns also features concierge services, laundry facilities, and a front desk safe.

Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: AUD 12.50 for adults and AUD 6.25 for children

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 12.50 for adults and from AUD 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Hides Hotel
Hides Cairns
Hides Hotel
Hides Hotel Cairns
Hotel Hides Cairns
Hotel Crocodile Hides
Hides Hotel Cairns Hotel
Hides Hotel Cairns Cairns
Hides Hotel Cairns Hotel Cairns

Hides Hotel Cairns Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 200 out of 1004 reviews
Rating 8 - Good. 368 out of 1004 reviews
Rating 6 - Okay. 237 out of 1004 reviews
Rating 4 - Poor. 113 out of 1004 reviews
Rating 2 - Terrible. 86 out of 1004 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Shopping only a stone's throw away from cafes and restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander

Stayed 1 night in Oct 2024

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities
Not impressed at all. Felt unsafe and the sheets were dirty as well as a very funny smell. I was supposed to stay for 4 nights, I checked out after the first night.
Stayed 4 nights in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all conveniences, especially the esplanade which l thought was a real showpiece.
Stayed 8 nights in Jul 2024

4/10 Poor

Anthony

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Melina

Disliked: Staff & service, property conditions & facilities
Location 10/10 Service 0/10 I had to work full time while staying at the Hides hotel, and unfortunately the wifi wasn’t working. (Things happens) staff kept telling us someone was looking at it, that’s untrue. We stayed 3 nights and nothing happened. I asked multiple times to cancel our stay as this was affecting my work and I needed wifi and they said « not our problem, it’s free anyway » honestly wished I never came to this place. Made me hate cairns altogether because of the horrible service. I even offered if I could get a credit for the cost that I had to pay in for SIM card. They said multiple times they would talk to their manager, either they did and management doesn’t care, or they didn’t because they knew wifi wouldn’t be fixed anyway. Garbage
Stayed 3 nights in Oct 2024

8/10 Good

Vivek

Liked: Cleanliness, property conditions & facilities
Great location, Close to all essential amenities
Stayed 2 nights in Oct 2024

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very Noisey due to windows with street noise and surrounding pubs, very dated decor, close to all things in the city, great price point
Stayed 5 nights in Oct 2024

2/10 Terrible

Lily, West Chester

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All 3 towels have stain and one looks used before with stain too
Stayed 1 night in Oct 2024

6/10 Okay

Cat

Travelled with group
Liked: Cleanliness
Photos looked like a really nice place but it's getting pretty old and could use some TLC. Over priced compared to other accom in the area. Also charge for luggage storage which I haven't seen in a long while.
Stayed 2 nights in Oct 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities
The location is perfect. City center, central station, transport, aquarium, esplanade etc. All really close by.
Stayed 1 night in Oct 2024

6/10 Okay

Barbara

It was good for 1 night . It is outdated and a little “grungy” rust /stains in bathroom … hallways not always clean.
Stayed 1 night in Oct 2024

4/10 Poor

Cari

Disliked: Staff & service, property conditions & facilities
You get what you pay for, this place is cheap for a reason. I stayed twice on either end of a dive trip. Both rooms were dirty - one had hair in the shower which was not mine, the other had filthy bedsheets in one bed that did not get changed when I asked the next day. Luckily I could sleep in the other bed. The shower in my second room didn't really work. The handles were outside of the shower and getting it to stay a consistent warm temperature was impossible. It was either freezing or burning, and you had to jump in and out of the water while it was transitioning between those states. My second room only had a frosted window, so one couldn't see outside at all. Then the luggage storage was a bit of a pain. Many of the lockers were out of order, one ate my money and staff were unsympathetic. The lockers only accept $2 coins, but staff don't have any change on hand and will vaguely point you towards a back. I wouldn't recommend this place to anyone. If you're broke, stay at a hostel. Skip this dive.
Stayed 2 nights in Oct 2024

4/10 Poor

Lady Bianca

Not at all family friendly in the evenings especially
Stayed 1 night in Oct 2024

6/10 Okay

Hua Jun, auckland

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel had some unknown people who tried to knock on our door, a guy wearing a baseball cap with a red flower dress knocking on the door in the evening. The shower was bad, water temperature was very had to adjust. Also, the water volume is very low and hard to close, making the shower almost impossible, The aircon of room 231 did not generate any cool air. However, the staff members were very sincere and helpful though. love the location and convenience.
Stayed 3 nights in Oct 2024

6/10 Okay

Stuart

Travelled with family
This seemed to be a hotel for young people staying up all night. The walls are thin adam’s people were coming and going at all hours. The shower did not have enough pressure to work properly either. Other than that it was everything we expected for the price we paid.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location in the CBD.
Stayed 1 night in Oct 2024

4/10 Poor

Tony

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Stayed 1 night in Sep 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful, really go out of their way to help sort out any problems. Well done.
Stayed 1 night in Sep 2024

6/10 Okay

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lift was scary. None of the keys worked very well. Had to wiggle and giggle keys to open doors. The paid parking was very tight. I was in room 106 on 1st floor. Could hear the lift all night plus everyone going up and down stairs. The view. Well there was none except a tin roof. The staff were nice and breakfast was good for the price.
Stayed 6 nights in Sep 2024

6/10 Okay

Christian

Liked: Cleanliness
Disliked: Staff & service
Not able to check in early Very noisy with youths running up and down the hallway until 9:30pm Location is quite handy to everywhere. Unfortunately there were a high number of heavily intoxicated people in the streets fighting, yelling, urinating etc
Stayed 1 night in Sep 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A walk to everything
Stayed 4 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the centre of town and everything you want is just a short walk
Stayed 1 night in Sep 2024