Pacific Hotel Cairns

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pacific Hotel Cairns

Reception
View from room
Aerial view
Executive Luxury Suite | In-room safe, blackout curtains, iron/ironing board, free WiFi
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Cairns Esplanade
    1 min walk
  • Reef Hotel Casino
    1 min walk
  • Reef Fleet Terminal
    2 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    13 min drive

Room options

Deluxe King Balcony Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive Luxury Suite

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior King Balcony Suite

  • 51 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive King Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior King Balcony Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

About this property

Pacific Hotel Cairns

Luxury Cairns hotel in Cairns Central Business District with a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Housekeeping is available once per stay.
Pacific Hotel Cairns offers 207 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Pacific Hotel Cairns's great location. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Brazilian cuisine while dining at Bushfire Flame Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Cairns Esplanade and 5 minutes on foot from Cairns Night Markets
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Bushfire Flame Grill – This restaurant specialises in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Japanese, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 per person
  • Self-parking fee: AUD 20.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Pacific Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 1004 reviews" "
Rating 8 - Good. 365 out of 1004 reviews" "
Rating 6 - Okay. 114 out of 1004 reviews" "
Rating 4 - Poor. 37 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

YUPING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi is too slow, overall is good.
Stayed 3 nights in Sep 2024

4/10 Poor

Mick

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good comfortable clean accommodation for a reasonable price and close to the waterfront dining precinct and the city shopping. Would stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

gertrude

Disliked: Staff & service
The front desk girls are not very nice at all. They need to learn customer service. The Indian girl was rude n not helpful. The shower has no hot water. I have to turn it on 5 minutes and somewhat there’s warm water then back to cold water. The location is great otherwise , worst front desk people.
Stayed 2 nights in Sep 2024

10/10 Excellent

Clay

Stayed 5 nights in Sep 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Booked a day trip to Green Island, the marina was just across the road, easy walk to casino and esplanade. Walked to Cairns Central, took around 10 mins. The room was spacious and bed was comfortable. I would recommend to family and friends without hesitation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Charles H, Miami Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist, pure gold
Stayed 1 night in Sep 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful.
Stayed 7 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Karen, Mansfield

Travelled with group
Liked: Cleanliness
The staff was not very friendly checking in or asking questions.
Stayed 3 nights in Sep 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well presented and clean staff were friendly
Stayed 4 nights in Sep 2024

6/10 Okay

Jackie

Liked: Property conditions & facilities
Bit tired in some areas- safe comfortable stay.proximity to esplanade and marina/restaurants very good.
Stayed 4 nights in Sep 2024

8/10 Good

Terry

Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Stayed 4 nights in Sep 2024

4/10 Poor

Kevin

Liked: Cleanliness
Disliked: Room comfort
Disappointing
First room was very noisy due to restaurant extractor. Pool really noisy as same side. Moved room which was street front but better. Single glazing. Comfy bed. We did have people enter our room about 10pm while we were sleeping which gave us a shock. Not their fault, they’d been given keys. Overall we had a disappointing stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Matilda

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
.
Stayed 6 nights in Sep 2024

6/10 Okay

Dudley Austin, Christchurch

Liked: Property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Mary, South morang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Sep 2024

10/10 Excellent

Bibin

Liked: Cleanliness, staff & service, property conditions & facilities
The guest room lounge
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property suited our purpose being the pickup point for our Tour the following morning. Staff were friendly and helpful. Room very pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Deanna, Clarence Ctr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance from the Kuranda Scenic railway station and the boat rides to the Great barrier reef. Also walking distance from the Cairns city center. Lots of great dining options close by. The hotel offered a hot breakfast for a very low price for guests. Great views of the ocean from the hotel room balcony. Had a great experience.
Stayed 4 nights in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Li

Travelled with family, Travelled with group
Liked: Cleanliness
Location
Stayed 4 nights in Aug 2024

10/10 Excellent

Zack

Stayed 5 nights in Aug 2024