Peppers Beach Club and Spa - Palm Cove

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Peppers Beach Club and Spa - Palm Cove

Poolside bar
3 outdoor pools, pool loungers
1 Bedroom Garden Penthouse | Balcony view
Minibar, in-room safe, iron/ironing board, WiFi
1 Bedroom Resort | Balcony view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Housekeeping
  • Spa
  • Parking available

Explore the area

Map
123 Williams Esplanade, Palm Cove, QLD, 4879
  • Palm Cove Beach
    1 min walk
  • Vie Spa Palm Cove
    16 min walk
  • Clifton Village Shopping Centre
    4 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    28 min drive

Room options

View all photos for Garden Spa

Garden Spa | Minibar, in-room safe, iron/ironing board, WiFi

Garden Spa

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Garden Penthouse

Minibar, in-room safe, iron/ironing board, WiFi

1 Bedroom Garden Penthouse

  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Resort

Flat-screen TV

2 Bedroom Resort

  • 130 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for 3 Bedroom Resort

Minibar, in-room safe, iron/ironing board, WiFi

3 Bedroom Resort

  • 140 sq m
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Bed OR 2 King Beds and 1 Double Bed

View all photos for 1 Bedroom Resort

Minibar, in-room safe, iron/ironing board, WiFi

1 Bedroom Resort

  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Ocean

Minibar, in-room safe, iron/ironing board, WiFi

3 Bedroom Ocean

  • 140 sq m
  • Ocean view
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Bed OR 2 King Beds and 1 Double Bed

View all photos for Resort Spa

Balcony view

Resort Spa

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Spa

Balcony view

Ocean Spa

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Ocean

Minibar, in-room safe, iron/ironing board, WiFi

1 Bedroom Ocean

  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Peppers Beach Club and Spa - Palm Cove

Luxury hotel on the beach, with 3 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Peppers Beach Club and Spa - Palm Cove's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Peppers Beach Club and Spa - Palm Cove offers 108 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns and hairdryers.

In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Exclusive Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Peppers Beach Club and Spa - Palm Cove. During your stay, you're just a quick walk from Palm Cove Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy ocean views while dining at Lime & Pepper Restaurant
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to aromatherapy, body scrubs or hydrotherapy at Exclusive Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and bicycles to rent
  • Steps from Palm Cove Beach and a 2-minute drive from Vie Spa Palm Cove
  • Airport shuttle service available for a fee
Peppers Beach Club and Spa - Palm Cove offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and limo/town car service. A children's pool, a fitness centre, and spa services are also featured at the luxury Peppers Beach Club and Spa - Palm Cove. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Cairns hotel is smoke free.

Lime & Pepper Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 19.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, covered self parking on site
  • Valet parking on site (AUD 5 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Lime & Pepper Restaurant

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Spa tub

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.1 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. All Ocean room types have stair access only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 53.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 19.95 per night (rates may vary)
  • Airport shuttle fee: AUD 22.00 per person (one-way)
  • Valet parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 53.0 per night
  • Credit card charges are subject to a surcharge of 1.1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Peppers Beach Club and Spa - Palm Cove offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Peppers Beach Club Palm Cove
Peppers Club Hotel Palm Cove Beach
Peppers Beach Club Palm Cove Hotel
Peppers Beach Club Palm Cove Resort
Peppers Beach Club Resort
Peppers Beach Club
Peppers Beach Club Spa Palm Cove
Peppers Palm Cove Palm Cove
Peppers Beach Club Spa Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel
Peppers Beach Club and Spa - Palm Cove Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel Palm Cove

Peppers Beach Club and Spa - Palm Cove Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1001 reviews" "
Rating 8 - Good. 275 out of 1001 reviews" "
Rating 6 - Okay. 72 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort, rooms was large and spacious. Lovely view over Serenity pool. Pools were excellent and warm. Staff were excwllwnt and attentative. Anice, quet and relaxing holuday.
Stayed 9 nights in Sep 2024

6/10 Okay

Russell

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor
No lifts so Three flights or 4 to climb…cleaning times very late after reminders
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, room comfort
Beautiful palm cove
Peppers is a great resort but rooms are a little tired but this did not affect our stay too much
Stayed 6 nights in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey and noisy
This is a $500 a night hotel and the property standard supported that. But what I wasn't expecting were the screaming and unsupervised children from morning until dark. At one point I felt obliged to complain about a particularly bad incident only to be told "..well, it is school holidays you know!" Yes, I did know, but that and the price of $500 per night were contradictory. I am sure ppl will think what a grump I am - but really, it was not good and certainly impacted our own enjoyment.
Stayed 4 nights in Jul 2024

8/10 Good

Jessica, Melbourne

Liked: Staff & service, property conditions & facilities
Very good pool area, needed a bit more music, but understand it’s close to rooms area. The Gym needs more weights, towels. Breakfast is good, but not much variety if you stay for longer period. Bed and pillows, wasn’t the best for us. Bathroom doors didn’t close properly aswell.
Stayed 7 nights in Jul 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
Stayed 1 night in Jun 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sally-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best family holiday we have had
Stayed 8 nights in Jul 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Maria Kristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Went in July and still warm weather. Close to beach and eateries. Didn’t like the pool not been monitored by children not following pool rules by diving and jumping in and taking over the spa. Parents should take some responsibility as well.
Stayed 6 nights in Jun 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room accessibility was poor due to lack of lift access. Views from room were poor with limited sighting front and back due to trees and car parking. More in-house dining options would be of benefit.
Stayed 6 nights in Jun 2024

10/10 Excellent

Luka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 7 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, amenities
My third stay (probably last) at the property. Specifically booked the penthouse Jacuzzi room, and was upgraded to a pool room but the pool was unusable because it's too cold in winter. Very disappointed with that as I would have just booked the base room to be unable to use the facilities. Also the 'beach club's vibe is gone, 2 X bar tenders had barely anything to do and prices exhoborant (4 pina coladas are $96) so I can see why. Was told there would be a bottle of wine and drinks vouchers in the room as Accor Silver members. They weren't in there. It would have been better not to say anything if they are not across delivery of these. I think this might be the last time I'll book which is disappointing as the property has so much potential, and my first stay before COVID was terrific.
Stayed 1 night in Jun 2024

10/10 Excellent

JM

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Michelle

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

4/10 Poor

ilana

Stayed 1 night in Apr 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we had to cut our holiday short due to a family emergency, we were happy to have credit/new dates for the remaining nights, but unfortunately Expedia or the hotel would not honour this so we lost 3 nights accommodation!
Stayed 4 nights in Mar 2024

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and was warmly greeted by manager Trent when we arrived. The pool and garden's are lush, big and beautiful. Yummy breakfast to finish off our overdue staycation. Thanks Peppers.
Stayed 1 night in Feb 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service
We had ants in our room, lights that didnt work. And had a number of people come to our room to fix these problems. I had my 50th birthday make up gifts over $350 worth with me. That were stolen from my room. Never stay here again.
Stayed 3 nights in Aug 2023

6/10 Okay

Sally

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Staff, breakfast, pools and grounds were lovely. The room was a major let down and expensive for what we got, an Ocean Spa room with a dirty spa and balcony, hardly an ocean more a view of a dirty marquee top. There was sand or something rough in the bed when we slept when we first go in. The bathroom light lit up the whole room so could not be used during the night and there are no block out blinds available only venetian shutters that were set at one angle. We were staying for a special occasion and this was quite a let down. When i mentioned my concerns at check out, I was just told to write a review, seems like a strange way to keep guests returning by inviting poor reviews.
Stayed 3 nights in Feb 2024