Pullman Cairns International

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Pullman Cairns International

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Daily cooked-to-order breakfast (AUD 39 per person)
View from property
Outdoor pool, pool loungers
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Breakfast available

Explore the area

Map
17 Abbott Street, Cairns, QLD, 4870
  • Cairns Zoom and Wildlife Dome
    ‪1 min walk‬
  • Reef Hotel Casino
    ‪3 min walk‬
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪13 min drive‬

Room options

Grand Superior City Mountain Twin

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Rejuvenated Deluxe Room, Harbour View

  • 40 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Rejuvenated Superior Room, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Rejuvenated Deluxe Room Twin, Harbour View

  • 40 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

Rejuvenated Superior Room Twin, City Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 2 Double Beds, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 2 Double Beds, Harbour View

  • 40 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 Queen Bed, Harbour View

  • 40 sq m
  • Harbour view
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Pullman Cairns International

Luxury Cairns hotel in Cairns Central Business District with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Pullman Cairns International offers 321 accommodations with a safe and free newspapers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of Pullman Cairns International's great location. During your stay, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, body wraps or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Cairns Esplanade and 12 minutes on foot from Cairns Central Shopping Centre
Pullman Cairns International offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Pullman Cairns International. For a fee, parking is available.

This 5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered.
Coco's Restaurant – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 39 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco's Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,153 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 39 per person
  • Covered self-parking fee: AUD 20 per day
  • Late check-out fee: AUD 20
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Pullman Cairns International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 1006 reviews" "
Rating 8 - Good. 320 out of 1006 reviews" "
Rating 6 - Okay. 109 out of 1006 reviews" "
Rating 4 - Poor. 36 out of 1006 reviews" "
Rating 2 - Terrible. 12 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Vikas, Columbia

Travelled with family, Travelled with family and small children
Liked: Amenities
Well managed property
Stayed 3 nights in Oct 2024

8/10 Good

Ildiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice, clean and spacious. Bed was really comfortable. I loved the elegant look of the lobby. Breakfast was delicious and food selection was great too. The location of the hotel is excellent. Good restaurants, shops and the wharf is in walking distance. The only problem was that the pool area was closed for maintenance for 5 days during our stay. It was disappointing however, we were allowed to use the pool of the other Pullman Hotel across the road.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was closed during our stay, would have been nice to have known this in advance.
Stayed 3 nights in Oct 2024

6/10 Okay

Samantha

Business traveller
Liked: Cleanliness, staff & service, room comfort
The room is in dire need of a renovation, it had a very stale smell.
Stayed 1 night in Oct 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll position place in the CBD.
Stayed 7 nights in Oct 2024

8/10 Good

Wei-Zhong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Glenys Lorraine

Disliked: Amenities, property conditions & facilities
I was very surprised to see how run down the pool and pool area was. The pool had big leakage stains and a lot of tiles missing.. the decking was almost dangerous in areas. Also my room needed a good makeover, the furniture was hammered, the carpet clean but stained. I think any rooms above a certain level were completely untouched and let go.
Stayed 7 nights in Oct 2024

6/10 Okay

Kevin

A Bit old and tired
Stayed 4 nights in Oct 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay, great friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Vera

Stayed 1 night in Sep 2024

8/10 Good

Weihua

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Oct 2024

10/10 Excellent

Yoshinori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Shafique

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel and excellent staff and amenities. The buffet breakfast was really good. Easy walk to dining options, lagoon and Wharf.
Stayed 5 nights in Oct 2024

8/10 Good

Nicola Joy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a positive six night stay, chose to try other food opportunities rather in house. Staff were polite and courteous only negative was the three times we went to use the pool there were bo towels and they took over an hour to be replaced
Stayed 6 nights in Oct 2024

6/10 Okay

Victoria

Travelled with family
The property is quite run down, pool area needs repair and cleaning, not a good look when you get out of the lift and carpet is held together with tape. We booked a standard Room but expected more from a Pullman. Room was a good size as was the location of the property. We probably wouldn't stop here again.
Stayed 7 nights in Oct 2024

4/10 Poor

Manpreet

Disliked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2024

10/10 Excellent

Kerryn Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Stayed 6 nights in Sep 2024

10/10 Excellent

Seyed Jafar Hashemi

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and helpful staff
Stayed 5 nights in Sep 2024

10/10 Excellent

Annie

Stayed 4 nights in Jul 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, rooms were big and spacious. Staff were wonderful as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

ashish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not water front but good location, easy access to all amenities
Stayed 5 nights in Sep 2024

6/10 Okay

Samantha

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 26 nights in Aug 2024