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The Reef House Adults Retreat

5.0 star property

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Photo gallery for The Reef House Adults Retreat

Exterior
Bar (on property)
Brigadier King Spa Room | Minibar, in-room safe, individually furnished, iron/ironing board
2 outdoor pools, pool umbrellas, pool loungers
One Bedroom Premier Spa Apartment | Minibar, in-room safe, individually furnished, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast available
  • Pool
  • Bar
  • Housekeeping
  • Spa

Explore the area

Map
99 Williams Esplanade, Palm Cove, QLD, 4879
  • Palm Cove Beach
    ‪2 min walk‬
  • Trinity Beach
    ‪15 min drive‬
  • Kuranda Koala Gardens
    ‪29 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio Apartment

Studio Apartment | Minibar, in-room safe, individually furnished, iron/ironing board

Studio Apartment

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Verandah King Spa Suite

Verandah King Spa Suite | Minibar, in-room safe, individually furnished, iron/ironing board

Verandah King Spa Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Verandah King Room

Verandah King Room | Minibar, in-room safe, individually furnished, iron/ironing board

Verandah King Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier Spa Apartment

One Bedroom Premier Spa Apartment | Minibar, in-room safe, individually furnished, iron/ironing board

One Bedroom Premier Spa Apartment

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Brigadier King Studio

Brigadier King Studio | Minibar, in-room safe, individually furnished, iron/ironing board

Brigadier King Studio

  • 70.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Casablanca 4 Bedroom Spa & Plunge

Villa Casablanca 4 Bedroom Spa & Plunge | Minibar, in-room safe, individually furnished, iron/ironing board

Villa Casablanca 4 Bedroom Spa & Plunge

  • 162 sq m
  • Sleeps 8
  • 4 King Beds

View all photos for Reef Suite Ocean View Spa Apartment

Reef Suite Ocean View Spa Apartment | Minibar, in-room safe, individually furnished, iron/ironing board

Reef Suite Ocean View Spa Apartment

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Brigadier King Spa Room

Brigadier King Spa Room | Minibar, in-room safe, individually furnished, iron/ironing board

Brigadier King Spa Room

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Spa Apartment

Two Bedroom Spa Apartment | Minibar, in-room safe, individually furnished, iron/ironing board

Two Bedroom Spa Apartment

  • 63 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Ocean View King Room

Ocean View King Room | Minibar, in-room safe, individually furnished, iron/ironing board

Ocean View King Room

  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Apartment With 28 Complimentary Inclusions

  • Sleeps 2
  • 1 King Bed

Reef Suite Two Bedroom Ocean View Spa Apartment

  • Sleeps 4
  • 1 King Bed

Two Bedroom Spa Apartment

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Verandah King Room

  • Sleeps 2
  • 1 King Bed

One Bedroom Premier SPA Apartment

  • Sleeps 2
  • 1 King Bed

Ocean View King Suite Packages: Listen To Ocean Waves And Island Views, Spacious Living Suite

  • Sleeps 2
  • 1 King Bed

Brigadier King Spa Studio

  • Sleeps 2
  • 1 King Bed

Ocean View King Room With 28 Complimentary Inclusions

  • Sleeps 2
  • 1 King Bed

Veranda King Room With Outdoor Living, Pool And Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Brigadier King Studio

Minibar, in-room safe, individually furnished, iron/ironing board

Brigadier King Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View King Suite

Living area | 32-inch TV with cable channels, DVD player

Ocean View King Suite

  • Sleeps 2
  • 1 King Bed

Verandah King Spa Suite

  • Sleeps 2
  • 1 King Bed

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About this property

The Reef House Adults Retreat

Adults-only beachfront hotel with 2 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of The Reef House Adults Retreat's 2 outdoor swimming pools or pampering yourself at the full-service spa. Change of towels is available on request
The Reef House Adults Retreat offers 67 accommodations with DVD players and minibars. Each accommodation is individually furnished. A pillow menu is available. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Reef House Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at The Reef House Adults Retreat, you're just a quick walk from Palm Cove Beach. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, body treatments or facials at Reef House Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles, fitness classes and yoga classes
  • Steps from Palm Cove Beach and 14 minutes by car from Hartley's Crocodile Adventures
The Reef House Adults Retreat offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Spa services, a library, and a terrace are also featured at the luxury The Reef House Adults Retreat. Free self parking is available.

This Colonial Cairns hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Reef House Adults Retreat has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: AUD 42 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour pool access
  • Arcade/game room
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • TV in common areas
  • Wine tasting room
  • Yoga classes

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 42 per person
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The front desk at this property is open daily from 8:30 AM - 10:00 PM.
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 18386276853

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

Reef House Hotel
Reef House Hotel Palm Cove MGallery Collection
Reef House Palm Cove MGallery Collection
Reef House Palm Cove MGallery Collection Hotel
Reef House MGallery Collection Hotel
Reef House MGallery Collection
Reef House Hotel Palm Cove
The Sebel Reef Hotel
Sebel Reef Hotel
Reef House Palm Cove MGallery Sofitel
Reef House MGallery Sofitel

The Reef House Adults Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 421 out of 697 reviews
Rating 8 - Good. 201 out of 697 reviews
Rating 6 - Okay. 49 out of 697 reviews
Rating 4 - Poor. 23 out of 697 reviews
Rating 2 - Terrible. 3 out of 697 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was tranquil and very chilled which was exactly what we needed. The room, facilities, location and staff were all exceptional. For an adults only retreat, it was perfect. The food, breakfast lunch and dinner were next level amazing. Dinner was chefs kiss perfect.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cezanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic! We had an amazing time - the service is outstanding and you can’t help but be relaxed amongst the amazing gardens and pools. Thank you for a wonderful stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique boutique adults only resort. It’s like being on a cruise ship without leaving port. So many special extras included. Free classes if you want something to do. They offer stretch and breath, yoga on beach, aqua aerobics, cocktail making, sleep, breath and meditation. Culture, reef talks and a wine appreciation session. Cold towels by the pool, sorbet at 3pm and canapés and cocktails at 5 at the brigadier bar. The restaurant is outstanding. The two pools and surroundings add to the relaxing and pampering experience. They have a spa for treatments as well. The mineral pool is heated. The staff are amazing. The beach is directly across the road. Stayed there twice and will definitely go back again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had never visited Palm Cove and were delighted from the moment we checked in we were welcomed and well looked after The Reef House Retreat was bliss and we’ll be back !
Stayed 6 nights in Aug 2024

10/10 Excellent

Kara-Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inclusions were good value, pools were lovely & staff accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing experience!
Stayed 1 night in May 2024

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect. The staff made us feel so welcomed and it couldn’t get any better than that. Thanks
Stayed 1 night in May 2024

8/10 Good

Elina

Liked: Cleanliness, staff & service, amenities
The staff are absolutely wonderful. The hotel is dated. It had its hey day in the 70s and everything is still from that era. The mattress is lumpy and old. The shower is tiny and it’s impossible not to get your hair wet with the rain shower that was obviously installed afterwards and does not belong in the tiny shower stall. The porcelain sink had hundreds of hairline cracks. You will need to buy your own toiletries if you don’t want to smell like a man-cedarwood and juniper. I want to finish on a good note and reiterate that the staff is top notch, from the concierge to the front desk and restaurant staff. The hotel just needs a lot of updating from the 70s
Stayed 7 nights in Apr 2024

10/10 Excellent

Srdjan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at beautiful Reef House. We are made feel very special from the day one. Staff is just beautiful and lovley. We will come back again for sure.
Stayed 7 nights in Apr 2024

10/10 Excellent

Matheus Teodozio De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect location accompanied by great price
Stayed 2 nights in Nov 2023

10/10 Excellent

Zaida

Stayed 1 night in Nov 2023

10/10 Excellent

marc

Travelled with partner
Great time
Stayed 5 nights in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Convenient
I loved staying at Reef House. The grounds are beautiful and we especially loved the mineral pool and spa. The bed is very comfy and the location is great. We would definitly come again!
Stayed 5 nights in Sep 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and friendly staff. Personal touches, and many complementary inclusions.
Stayed 7 nights in Jul 2023

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience from the moment we walked in. The property is beautiful, the cocktails a plenty and the staff were so friendly and accommodating. A perfect romantic, relaxing getaway for special occasions. We will be back!
Stayed 4 nights in Apr 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service- adults only
Stayed 5 nights in Apr 2023

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome and quiet- great service and inclusions
Stayed 3 nights in Apr 2023

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best ever 10 out off 10
Stayed 3 nights in Apr 2023

10/10 Excellent

Regina, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so happy I found this place. I have a gluten allergy and every meal was appetizing and prepared safely! The hospitality of the staff was amazing. It really stood out as the best place I stayed throughout all of Australia.

10/10 Excellent

JOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm with excellent service
Delightful property Old world charm Excellent staff Beautiful surroundings Client focused Restaurant has an excellent menu Would suit couples wanting a relaxed atmosphere with a quiet ambiance Highly recommend
Stayed 3 nights in Nov 2022

6/10 Okay

Jack da

Liked: Cleanliness
Stayed 6 nights in Sep 2022

10/10 Excellent

Sharon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Reef House was excellent, fantastic staff led by Cedric - they all were friendly, helpful and could not do enough to make our stay more memorable. Great food, position at Palm Cove
Stayed 5 nights in Jul 2022

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great friendly staff.
Stayed 3 nights in Jan 2022

6/10 Okay

Rosealie

Travelled with partner
Liked: Staff & service, amenities
The grounds and pool were very good but the rooms had very minimal furniture. The room area was large but had very little furniture. The kitchenette was a small bar fridge, sink and microwave and it was located outside the room on the verandah. Not a very clean environment for prepping food.
Stayed 5 nights in Jan 2022