Holiday Inn Cairo Citystars, an IHG Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Cairo Citystars, an IHG Hotel

4 restaurants, breakfast, lunch, dinner served; Indian cuisine
Exterior
View from room
Exterior
Point of interest

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Air conditioning
  • Spa

Explore the area

Map
Ali Rashid Street, Heliopolis, Cairo, 11757
  • City Stars
    1 min walk
  • City Center Shopping Mall
    9 min walk
  • Baron Empain Palace
    5 min drive
  • Cairo (CAI-Cairo Intl.)
    18 min drive

Room options

Premium Room, 1 King Bed, Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Single Beds, Pool View

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room, 2 Single Beds, Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Single Beds

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Smoking

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Room, 2 Single Beds, Smoking

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Pool View

  • 76 sq m
  • Sleeps 5
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Cairo Citystars, an IHG Hotel

Luxury hotel connected to a shopping centre in Nasr City with 4 restaurants
4 restaurants, an outdoor pool and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
Holiday Inn Cairo Citystars, an IHG Hotel offers 311 air-conditioned accommodations with minibars and video game consoles. Beds feature Frette Italian sheets, down duvets and premium bedding. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Cairo Citystars, an IHG Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from City Stars. Enjoy features like free WiFi in public areas, plus 4 restaurants and an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Indira Restaurant, a theme restaurant that serves Indian cuisine
  • Continental breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Steps from City Stars and 9 minutes on foot from City Center Shopping Mall
Holiday Inn Cairo Citystars, an IHG Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the pool bar. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1487 square feet (138 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Holiday Inn Cairo Citystars, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11 AM.
Indira Restaurant – This theme restaurant specialises in Indian cuisine and serves lunch and dinner. Reservations are required.
Windows Restaurant – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Star Corner – Overlooking the garden, this café specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
Pool Garden – This family restaurant overlooks the pool and garden and specialises in international cuisine. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (USD 10 per night)
  • Valet parking on site (USD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11 AM for a fee: USD 20 per person
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indira Restaurant
  • Pool Garden
  • Star Corner
  • Windows Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,487 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Cairo Citystars, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 20 per person
  • Self-parking fee: USD 10 per night
  • Valet parking fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cairo Holiday Inn
Holiday Inn Cairo
Holiday Inn Cairo Citystars
Holiday Inn Citystars
Holiday Inn Citystars Cairo
Holiday Inn Citystars Hotel
Holiday Inn Citystars Hotel Cairo
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo Citystars Hotel

Holiday Inn Cairo Citystars, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 129 out of 334 reviews" "
Rating 8 - Good. 120 out of 334 reviews" "
Rating 6 - Okay. 43 out of 334 reviews" "
Rating 4 - Poor. 19 out of 334 reviews" "
Rating 2 - Terrible. 23 out of 334 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff . Easy access to the mall
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay in
Stayed 3 nights in Sep 2024

10/10 Excellent

Fayzah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. It is adjacent to City Stars Mall. Breakfast was excellent. Laundry services was very good.
Stayed 5 nights in Sep 2024

8/10 Good

MAGDY, Peterborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for shopping Good prices nice staff
Stayed 3 nights in Aug 2024

6/10 Okay

Kathren

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Yumin

Stayed 2 nights in Jul 2024

4/10 Poor

Ibrahima, Jacksonville

Disliked: Cleanliness, property conditions & facilities
Location was good but the hotels carpets were terrible. Sheets were dingy and worn down. They care less about your experience and more about the Money. Not for me!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rwyd

Liked: Cleanliness, staff & service, property conditions & facilities
Iam happy to stay
Stayed 2 nights in Jul 2024

6/10 Okay

Khaled

Disliked: Cleanliness, staff & service, property conditions & facilities
Too old without renovation!!!!
Stayed 2 nights in Jun 2024

8/10 Good

Tarek, Fredericton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very convenient.
Stayed 3 nights in Jun 2024

6/10 Okay

Rim

Travelled with family
Disliked: Cleanliness
The carpets in the room are old and not clean. They have a distinct smell that wasn't nice.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yulong

Stayed 4 nights in Jun 2024

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Wim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Kayo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Caroline

Liked: Cleanliness
Room is too small and noisy
Stayed 1 night in May 2024

8/10 Good

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
I had a good time staying there until the time I checked out this morning. The guy at the front desk was rude and so unprofessional. He asked me if I had eaten any snacks or drink any alcohol in my room.i told him I didn’t even see them. He kept asking me over and over.Then he told me if I eat in the dining room I need to pay for it. I told him it was charge d to the room. He was rude and totally ruined my day.
Stayed 4 nights in May 2024

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay
Stayed 3 nights in May 2024

10/10 Excellent

manjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful hotel and so many options for dining and staff was excellent and shopping shopping mall.
Stayed 3 nights in Apr 2024

10/10 Excellent

WADDAH, NEW YORK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No adds everything is great
Stayed 4 nights in Apr 2024

10/10 Excellent

Aieman, Bremen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient location Clean premises.
Stayed 6 nights in Feb 2024

10/10 Excellent

Merry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff , speaking English is a plus. Helpful reciption staff, great breakfast and staff , clean, quiet, but needs more hours in swimming area, and a microwave in each room will be great. Thanks for making the trip a good trip
Stayed 6 nights in Feb 2024

2/10 Terrible

Petr

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

2/10 Terrible

Nizar

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room very bad
Stayed 2 nights in Jan 2024