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Staybridge Suites Cairo Citystars by IHG

4.0 star property

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Photo gallery for Staybridge Suites Cairo Citystars by IHG

Down duvets, in-room safe, desk, laptop workspace
Point of interest
Exterior
View from room
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast included
  • Room service
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Emtedad Makram Obeid Street, Cairo, 11737
  • City Stars
    ‪1 min walk‬
  • City Center Shopping Mall
    ‪9 min walk‬
  • Baron Empain Palace
    ‪5 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Studio Suite, Kitchen

  • 69 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Balcony

Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Balcony

  • 162 sq m
  • City view
  • Sleeps 8
  • 3 King Beds

View all photos for Suite, 2 Bedrooms, Balcony

Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Balcony

  • 154 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom, Kitchen

  • 69 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom, Kitchen

  • 86 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 3 Bedrooms, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms, Kitchen

  • 141 sq m
  • City view
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

  • 83 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

  • 116 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

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About this property

Staybridge Suites Cairo Citystars by IHG

Hotel connected to a shopping centre in Cairo with 12 restaurants
12 restaurants, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, 24-hour room service and a meeting room.
Staybridge Suites Cairo Citystars by IHG offers 140 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a bath, bathrobes, slippers and complimentary toiletries.

This Cairo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Staybridge Suites Cairo Citystars by IHG, you're connected to a shopping centre and just a quick walk from City Stars. Features include free breakfast and free WiFi in public areas, plus 12 restaurants.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 12 restaurants
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and racquetball/squash
  • Steps from City Stars and 11 minutes by car from Khan el-Khalili
There are 12 restaurants on site, along with a nearby corner/local shop. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A 24-hour business centre, a meeting room, and limo/town car service are available. A fitness centre, a terrace, and barbecue grills are also featured at Staybridge Suites Cairo Citystars by IHG. Parking is available for a fee.

This 4-star Cairo hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:30 AM.
Staybridge Suites Cairo Citystars by IHG has 12 restaurants on site.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • 12 restaurants

Things to do

  • Gym
  • Racquetball/squash
  • Shopping centre

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 18 February 2025 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Staybridge Suites Cairo Citystars by IHG

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Staybridge Suites Cairo
Staybridge Suites Cairo Citystars
Staybridge Suites Citystars
Staybridge Suites Citystars Aparthotel
Staybridge Suites Citystars Aparthotel Cairo
Staybridge Suites Citystars Cairo
Staybridge Suites Cairo-Citystars Hotel Cairo
Staybridge Suites Cairo Citystars Hotel
Staybridge Suites Citystars Hotel

Staybridge Suites Cairo Citystars by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 77 out of 113 reviews
Rating 8 - Good. 24 out of 113 reviews
Rating 6 - Okay. 10 out of 113 reviews
Rating 4 - Poor. 1 out of 113 reviews
Rating 2 - Terrible. 1 out of 113 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Neha

Stayed 7 nights in Nov 2024

10/10 Excellent

Ihsan

Stayed 7 nights in Oct 2024

10/10 Excellent

Tarek, Calgary

Stayed 3 nights in Oct 2024

10/10 Excellent

ahmed, Tripoli

Liked: Amenities
excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Mohamed Shah Riza Marikar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really convenient location, right next to a great mall. Also provides a really good breakfast and has good clothes washing facilities and dryers.
Stayed 9 nights in Jul 2024

8/10 Good

Hussein

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff everywhere were outstanding. Property very well located. Central to most destinations. Rooms are in necessary need of renovation.
Stayed 11 nights in Jul 2024

2/10 Terrible

Saad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Ahmed, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do travel a lot. this year I visited Tampa Florida, Barcelona Spain, Cancun Mexico, Paris France, Athens Greece and now Cairo Egypt. Stay bridge is the best Hotel I have stayed in 2023. Excellent service, awesome staff and good value for your money. Love it. Definitely top of my list next time I am in Cairo, Egypt.
Stayed 3 nights in Nov 2023

6/10 Okay

abdi rahman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not good limited options and refills Were not done timely.
Stayed 5 nights in Nov 2023

10/10 Excellent

IFEOMA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. Staff very nice and professional nice breakfast variety choice Great service Staff went above and beyond to make our stay very comfortable. I will definitely return to this hotel.
Stayed 5 nights in Sep 2023

8/10 Good

Saleh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good but...
All was good. There was a problem with an AC and they couldn't fix it.
Stayed 4 nights in Jul 2023

8/10 Good

Sumoci

Stayed 1 night in Jun 2023

10/10 Excellent

Wim

Stayed 4 nights in May 2023

10/10 Excellent

Nneka

Stayed 1 night in Apr 2023

8/10 Good

James, MANHATTAN

Travelled with family
Liked: Cleanliness, staff & service
The staff was kind enough to upgrade us to a 3 bedroom suite which made our lives pretty easy. The room was nice, but is due for some updating. Thankfully the staff and the breakfast made up for any shortcomings.
Stayed 1 night in Feb 2023

10/10 Excellent

Walid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2023

10/10 Excellent

Jeannette, warsaw

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our children and we love that our room was big enough to accommodate all of us, even 3 bathrooms which was awesome. We also love that it was connected to the mall with its own private entrance. Breakfast was also good.
Stayed 1 night in Jan 2023

10/10 Excellent

Shamsul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable. Friendly staff. Convenient.

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the free breakfast with hand cooked omelettes, eggs, and pancakes. The staff is focused on your comfort. Only thing I would change would be to have faster and larger capacity washers and dryers on property.

8/10 Good

Umar

Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Adnan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good location but needs updating.
It started out a bit rough. After a long journey we found out they don’t have our reservations. I showed them the confirmed reservations from Hotels.com. But they said they have nothing in their system. Long story short after numerous phone calls and waiting for 2 hours they finally sort out. Finally when we got the room and got all settled in, they told us we will need to Change the room because they gave us a wrong one. It took me 3 hours of going back and forth, running up and down to different rooms we finally got the room. I love the location of the hotel, that’s about it. Very bad experience this time. Never had this issue before when we stayed there many times in the past. Location is awesome. We can go to the mall form the same elevators. Which is very cool. As for the hotel itself, it is outdated. Toilet flush system was broken. Excellent customer support. Everyone who works there was very friendly. Rooms were somewhat clean. Value for your money? We paid premium price for 2.5 star hotel. Location is the only reason we chose this. We may not stay there again.
Stayed 3 nights in Dec 2022

10/10 Excellent

Farouk, Verona

Stayed 1 night in Jan 2023

6/10 Okay

shnique, brooklyn

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This property needs lots of updating. The only thing I liked was that it is connected to a mall. The surrounding area is also very nice
Stayed 7 nights in Aug 2022