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Sonesta Hotel Cali

4.0 star property

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Photo gallery for Sonesta Hotel Cali

Rooftop pool
Room, 2 Single Beds (Habitacion 2 Camas) | In-room safe, desk, blackout curtains, iron/ironing board
Indoor spa tub
Front of property
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Spa

Explore the area

Map
Cali 18 North No. 4 N-08, Cali, Valle del Cauca, 76001000
  • Cali Tower
    ‪2 min walk‬
  • Chipichape Shopping Center
    ‪4 min drive‬
  • Cali Zoo
    ‪5 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed (Suite Junior)

Suite, 1 King Bed (Suite Junior) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Suite Junior)

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Habitacion Estandar)

Room, 1 Queen Bed (Habitacion Estandar) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed (Habitacion Estandar)

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (Habitacion 2 Camas)

Room, 2 Single Beds (Habitacion 2 Camas) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Single Beds (Habitacion 2 Camas)

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Suite Ejecutiva)

Suite, 1 King Bed (Suite Ejecutiva) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Suite Ejecutiva)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

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Lobby

NH Cali Royal

  • Pool
  • Hot tub
  • Spa
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4.1 out of 5, Very good, (1002)
The price is CHF 44
for 1 room
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About this property

Sonesta Hotel Cali

Hotel with a full-service spa, near Centenario Commercial Center
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free English breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site.
Sonesta Hotel Cali offers 181 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 32-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Hotel Cali. During your stay, you're just a quick walk from Cali Tower. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes by foot from Centenario Commercial Center and a 3-minute drive from Calima Gold Museum of the Bank of the Republic
  • Cats and dogs welcome for a fee (restrictions apply)
Sonesta Hotel Cali offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A library, a terrace, and multilingual staff are also featured at the business-friendly Sonesta Hotel Cali. Limited free parking is available on a first-come, first-served basis.

This 4-star Cali hotel is smoke free.

Guests are served a free English breakfast daily from 6 AM to 10 AM.
Restaurante Mango´s – This coffee shop only serves breakfast.
Restaurante Cook´s – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 6 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Cook´s
  • Restaurante Mango´s

Things to do

  • Full-service spa
  • Gym
  • Library
  • Pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 85000 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 85000 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Four Points Cali
Four Points Sheraton Cali
Four Points Sheraton Hotel Cali
Sheraton Cali
Sheraton Four Points Cali
Four Points Sheraton Cali Hotel
Cali Four Points
Cali Sheraton

Sonesta Hotel Cali Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 890 reviews
Rating 8 - Good. 223 out of 890 reviews
Rating 6 - Okay. 57 out of 890 reviews
Rating 4 - Poor. 16 out of 890 reviews
Rating 2 - Terrible. 18 out of 890 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!! Highly recommend it!

It was a great hotel, great services the staff was amazing: Jhony bell service, Veronica in housekeeping. Everyone was great! Our room was a suit very large, bed super comfortable linen and pillows very very clean!! Bathroom large and comfortable, hot water and a big tub. Close to everything, restaurants, bars and night clubs.
Stayed 2 nights in Mar 2025

8/10 Good

Nicolas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y buena atención
Stayed 1 night in Mar 2025

6/10 Okay

Darline

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed a few days and found that the room was clean, the staff were helpful, and the breakfast was good. The hotel is located in a good area.
Stayed 5 nights in Mar 2025

10/10 Excellent

Teodoro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. It exceeded my expectations
Stayed 1 night in Mar 2025

10/10 Excellent

Reginald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Excellent service from all it department. Jessica at the front desk very very helpful and kind The bartender at the lobby bar, very funny pel
Stayed 5 nights in Mar 2025

8/10 Good

Melchor

Business traveller
Liked: Staff & service
Disliked: Amenities
The hotel is nice. Staff is VERY NICE (typical of Colombia). The area is ok in the day time but not very safe to walk at night and all restaurants and entertaiment are a few blocks away in Granada so it’s better to take taxis at night. I stayed for a week for work and it was ok. I was not impress but also not disappointed.
Stayed 4 nights in Mar 2025

8/10 Good

Howard

Liked: Staff & service, amenities, property conditions & facilities
There is some construction on the 10th floor but overall a good experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gabriel, Piscataway

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with excelent breakfast and price.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gregory

Stayed 4 nights in Feb 2025

10/10 Excellent

Leonardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. I was here for a business trip. The restaurant food is outstanding. The breakfast buffet is pretty good too. Maybe one of the best I have had in Colombia.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable hotel in the northern part of the city. Nice and comfortable rooms with all necessary amenities, great restaurant, very nice and helpful staff. And great price
Stayed 1 night in Mar 2025

10/10 Excellent

onaldo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk snd everyone, excelente
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 2 nights in Feb 2025

10/10 Excellent

Victor Manuel, DACONO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy limpio seguro y las personas muy amables
Stayed 2 nights in Mar 2025

10/10 Excellent

lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación buena comida buen servicio buen trato al personal
Stayed 3 nights in Feb 2025

10/10 Excellent

JULIO, RAHWAY

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, friendly staff, breakfast is the best, everyday was different food. I truly recommend this hotel for those who’s looking for a quiet stay.
Stayed 21 nights in Feb 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

I would recommended the hotel. It was my first visit to Colombia and was travelling by myself. It was a good location. A short walk to the river then you could cover a lot of the tourist places. Staff were super friendly even though i can't speak Spanish. The room was and comfortable. The restaurant had a good selection so i ate there every night as i wasn't sure about leaving the hotel at night. During the day everything was fine. I would have liked to use the pool on the roof but my room key wouldn't let me past the 3rd floor.
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

RASHID, Bradford

Liked: Cleanliness, staff & service
Staff was nice & helpful. But language barrier existed. Half the hotel is going under renovation, so all day hammering was there until they moved my room. There’s no sound proofing whatsoever is the rooms.
Stayed 7 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel amenities
Stayed 7 nights in Dec 2024

10/10 Excellent

Brian K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always properly maintained and the staff is always courteous
Stayed 4 nights in Feb 2025

10/10 Excellent

Zayreth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent Service and confort
Stayed 2 nights in Feb 2025