NH Cali Royal

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for NH Cali Royal

Lobby
Exterior
Lobby
Terrace/patio
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Hot tub

Explore the area

Map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Unicentro Shopping Center
    ‪5 min walk‬
  • Jardin Plaza Shopping Center
    ‪19 min walk‬
  • Fundacion Valle del Lili
    ‪3 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Family Suite

  • 42.3 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Suite

  • 42.3 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite (Extra Bed 3 Adults)

  • 42.3 sq m
  • Sleeps 3
  • 1 Queen Bed

Premium Room

  • 32.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

NH Cali Royal

Hotel in Cali with free valet parking and 24-hour health club
This hotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room and a 24-hour business centre are on-site. Housekeeping is available on request.
NH Cali Royal offers 145 accommodations with minibars and a safe. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
NH Cali Royal's great location gets high marks from our customers. During your stay, you're just a quick walk from Holguines Trade Center. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Cafe Royal
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and bicycles to rent
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Holguines Trade Center and 4 minutes on foot from Universidad del Valle
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
As a guest of NH Cali Royal, you'll find an outdoor pool, a 24-hour health club, Access to hot tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly NH Cali Royal. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Cali hotel.

For a fee, guests can enjoy a buffet breakfast daily.
Cafe Royal – This restaurant specialises in international cuisine and only serves lunch.
La Parrilla – This restaurant specialises in barbecue and serves lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: COP 33,907 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal
  • La Parrilla

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 110 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 33907 to 75311 per person
  • Airport shuttle fee: COP 60000 per vehicle (one way)
  • Pet fee: COP 110 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

NH Cali Royal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 521 out of 1005 reviews
Rating 8 - Good. 245 out of 1005 reviews
Rating 6 - Okay. 111 out of 1005 reviews
Rating 4 - Poor. 73 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John Gilberto Castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costumer service.
Stayed 3 nights in Dec 2024

8/10 Good

Sandra, Spartanburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, the pool area was great because you could also dine there. Everyone was very accomidating, the underground parking was also very convinient
Stayed 2 nights in Dec 2024

4/10 Poor

Dora Lucia

Stayed 1 night in Jan 2025

8/10 Good

Lynn

Stayed 6 nights in Dec 2024

10/10 Excellent

Andres

Stayed 3 nights in Dec 2024

10/10 Excellent

Natalia

Stayed 1 night in Nov 2024

10/10 Excellent

Diego

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathtub have issues. the water stagnates in the tub
Stayed 7 nights in Dec 2024

10/10 Excellent

Ramiro

Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not knowing any Spanish, they helped me patiently anytime I needed something.
Stayed 5 nights in Dec 2024

4/10 Poor

dayana

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I base my choice believing this was a 4 start hotel. But was not. Missing decoration, need a new technology talking about the air conditioner. The walls where empty by the way need a TV in front the sofa cama. The floor was not ok. Also the hotel have a private party in the pool area with a DJ that last after 2am. We couldn’t sleep , and I ask a compensation because base in a 4 start hotel I was not expecting that from the hotel. I receive an apology but not compensation for the discomfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Lizzete, Rowlett

Stayed 5 nights in Dec 2024

8/10 Good

JUAN

Travelled with partner
Liked: Staff & service, property conditions & facilities
Buena atención, instalaciones viejas pero bien mantenidas
Stayed 1 night in Dec 2024

10/10 Excellent

Maria V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant environment
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexis is great, and all the staff is amazing. The breakfast is delicious. I love pandebono.
Stayed 2 nights in Nov 2024

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel.. but right now they are under a little bit of construction and it had a bad smell in the main entrance.. and I definitely think the rooms need a good update.
Stayed 1 night in Dec 2024

10/10 Excellent

Corrie w

Liked: Amenities, property conditions & facilities
I’ve stayed here 5 times it’s definitely a good bang for your buck
Stayed 3 nights in Dec 2024

10/10 Excellent

Uconnory

Stayed 4 nights in Dec 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommended the hotel is fantastic, the service is great, the staff are very friendly and helpful.
Stayed 5 nights in Dec 2024

8/10 Good

Clemente Ibarra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Dahiana, brooklyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Dahiana, brooklyn

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, clean room and service. All was great. The only exception is the price of the breakfast is a bit too high for what you receive and at night the dinner crowd is very loud and noisey, making a relaxed dinner impossible. Maybe if the staff worked to ask the loud tables to tone down, it would be much better.
Stayed 5 nights in Dec 2024

10/10 Excellent

eddy, Mount Vernon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in the area. It's safe, walkable, convenient, and has excellent staff. The new Hotel manager, goes above and beyond to make sure you have a pleasant stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

eddy, Mount Vernon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property at least seven times, and it gets better every time. It's very safe, convenient, and close to one of the best shopping malls in Cali. Also, the Hotel has a new property Manager, Juan Carlos Valencia, who ensures the Hotel is running the way it should. He goes above and beyond, asks, and he makes it happen.
Stayed 6 nights in Nov 2024