8/10 Good
joanna
19 Oct 2024
Liked: Cleanliness, amenities
Staff were very helpful and very friendly. The food was very good in the restaurant.
We were however given an initial room
Which did not reflect my email correspondence or my request at all - in fact far from it. This resulted in a lot of upheavel the following morning. We had a lot of luggage as we had a baby with us.
The original room was dark and dingey near the loud evening entertainment- the hotel also placed our baby for dangerously under a hanging/suspended television. Very dangerous!!
There was also an exposed wire box on the patio door which connected between the door and frame for the air conditioning. Very dangerous as the wires were showing and accessible.
We paid extra to move rooms and this room was excellent.
joanna
Stayed 5 nights in Oct 2024