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Ashley Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ashley Hotel

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Free daily full breakfast
Reception
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
74 Chesterton Road, Cambridge, England, CB4 1ER
  • University of Cambridge
    4 min walk
  • The Old Spring
    1 min walk
  • Cambridge Station
    5 min drive
  • Cambridge (CBG)
    6 min drive

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Classic Double Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Family Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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About this property

Ashley Hotel

Cambridge hotel in Chesterton with free breakfast and 24-hour front desk
A 24-hour front desk, a garden and a front desk safe are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided.
Ashley Hotel offers 16 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cambridge hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Ashley Hotel. During your stay, you're just a quick walk from University of Cambridge. Free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from University of Cambridge and 5 minutes on foot from Jesus Green
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Ashley Hotel also features a garden and a front desk safe. Free self parking is available.

This Cambridge hotel is smoke free.

Guests are served a free full breakfast daily from 7 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 9:30 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 24 December 2024 to 27 December 2024 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 24 December to 27 December:
  • Parking area
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Ashley Hotel Cambridge
Ashley Cambridge
Ashley Hotel Hotel
Ashley Hotel Cambridge
Ashley Hotel Hotel Cambridge

Ashley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 98 out of 331 reviews" "
Rating 8 - Good. 134 out of 331 reviews" "
Rating 6 - Okay. 58 out of 331 reviews" "
Rating 4 - Poor. 21 out of 331 reviews" "
Rating 2 - Terrible. 20 out of 331 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

YOSHITOSHI

Stayed 2 nights in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Bernard

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Stuart

Stayed 1 night in Sep 2024

4/10 Poor

Carole

We got there a little before 3 PM. There was NO reception. The whole thing was closed. We were lucky the nice maids helped us get our luggage in and let us use the restrooms. Management is TERRIBLE. Maids who also do the breakfast service were VERY helpful through all our stay. Breakfast was ok. Heating was terrible. It was 15 degrees outside and we barely got heating. Wifi was sketchy. We had to change rooms. We ended up in a room with just a tub. No shower.
Stayed 3 nights in Sep 2024

10/10 Excellent

W k

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back again
Staff was so nice especially breakfast ladies! Thanks for your charger socket🙏🙏
Stayed 1 night in Sep 2024

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a bit dated, however all clean and comfortable . This is a sister hotel to the Arundel 10 mins walk up the road. The reception has limited opening times but this wasn’t a problem as the staff at the Arundel were very accommodating especially as I was early for check in. All in all good.
Stayed 1 night in Sep 2024

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Suited our needs
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Pretty poor experience.
The only thing that saved it from 1 star was friendly team of housekeepers who did what they could and a good breakfast. The hotel is owned and managed by Arundel house down the road and is due to be redeveloped and it shows . Highlights include being put in the top floor and being refused a move when we had a baby despite there being ground floor rooms available, a TV that didn't get signal for the majority of the channels, the overhead shower didn't work because of low water pressure, a management team that is only on premise 1pm-9pm in theory but they closed the reception early when I went to use them, a refusal for change the mugs in our room for clean ones during a 3 night stay. And pre check-in the reception team don't respond to messages in that hotel.com app (except from an attempt to charge 18gbp a day for parking when it's listed as free)
Stayed 3 nights in Sep 2024

10/10 Excellent

Amanda

Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this hotel, great breakfast, great location walkable to get to river and city centre. Clean room, nice comfy bed and quiet location. The hotel itself could benefit from a little refurbishment but it didn’t affect our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Stayed 1 night in Aug 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Frank

Liked: Staff & service, amenities, property conditions & facilities
Comfortable room. It was on the top floor and it was a lot of stairs. Beds and room was comfy. Bathroom plumbing was useless flushing required several goes. Breakfast was great. Parking convenient staff nice and friendly and the location walking distance to most things. We will stay there again but on a lower floor not the top floor 😎
Stayed 1 night in Aug 2024

8/10 Good

Janis D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but Comfortable
The downstairs reception and breakfast room were upsated and very clean. Unfortunately the room i stayed in, although very comfortable was in need of updating. There was a sign showing plans for a new hotel on the site as the current building is very old. Staff were lovely and very helpful.
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Stayed 1 night in Aug 2024

6/10 Okay

Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no front desk reception at the Ashley Inn and we did not receive and email with instructions where to collect our keys until the next morning. Fortunately, there was a speaker system, but it was terribly difficult to understand due to the static. The beds were acceptable and the space was adequate. Unfortunately, the toilet did not flush properly so we had to pour water into the bowl and force a flush. The breakfast was quite nice and the staff serving were lovely.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

great location & breakfast, average accommodation
Limited registration hours although you can communicate with its sister hotel Arundel House through the doorbell. No concierge, no baggage storage; no lifts and narrow stairways. It looks like it is being updated, but room 4 was dated (although furnishings in good condition) and clean (but the tiny shower stall needs a deep cleaning). Free parking, although I’m not sure if there is enough for everyone if the house is full. Like any old house, lots of creaking sounds from other guests. Great location for walking through Cambridge - close to several nice pubs. Breakfast was outstanding with great service from the staff - pretty much a fully cooked hot English breakfast plus extras like yogurt.
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double room had plenty of drawers and a wardrobe. It was spacious. Room was clean and bed comfortable. Breakfast was full English with plenty of options. The only down side was the shower could have done with an upgrade.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
Non working shower, unhelpful staff except for a couple, tv on wall at side of bed, dated decor, unable to speak to manager very run down accommodation
Stayed 2 nights in Jul 2024

8/10 Good

Irene

Stayed 2 nights in Jul 2024

2/10 Terrible

Gilberto

Travelled with family
Disliked: Staff & service
Took the money and gave the room to someone else
money was taken from my credit card and the hotel did not give me a room although I had a valid confirmation. No refund and no sign of compensation. One of the most horrible experiences I have ever had. I am surprised this can still happen in 2024.
Stayed 2 nights in Jul 2024

2/10 Terrible

Timothy

Stayed 1 night in Jun 2024

2/10 Terrible

Diego, San Diego

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should unlisted from Expedia, the hotel smell bad, the bed was terrible, no shower in the room.
Stayed 3 nights in Jun 2024