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Gonville Hotel

4.0 star property
VIP Access

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Photo gallery for Gonville Hotel

Lunch, dinner served; Italian cuisine, garden views
Lobby sitting area
In-room safe, desk, laptop workspace, iron/ironing board
Garden
Sports facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Spa
  • Pet-friendly
  • 24/7 front desk
  • Parking available

Explore the area

Map
Gonville Place, Cambridge, England, CB1 1LY
  • University of Cambridge
    ‪1 min walk‬
  • Parker's Piece
    ‪1 min walk‬
  • Anglia Ruskin University
    ‪7 min walk‬
  • Cambridge (CBG)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double or Twin Room, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double or Twin Room, Bathtub

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room, Walk-in Shower

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double or Twin Room, Walk-in Shower

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, Bathtub

Superior Double Room, Bathtub | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room, Bathtub

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, Walk-in Shower

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double Room, Walk-in Shower

  • Sleeps 3
  • 1 Double Bed

View all photos for Feature Room Premier

Feature Room Premier | In-room safe, desk, laptop workspace, iron/ironing board

Feature Room Premier

  • Sleeps 2
  • 1 King Bed

View all photos for Feature Room Deluxe

Feature Room Deluxe | In-room safe, desk, laptop workspace, iron/ironing board

Feature Room Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Feature Room

Feature Room | In-room safe, desk, laptop workspace, iron/ironing board

Feature Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double Room, Bathtub

  • Sleeps 3
  • 1 Double Bed

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About this property

Gonville Hotel

Eco-certified Cambridge hotel in Trumpington with a full-service spa
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and free use of bicycles.
Gonville Hotel offers 92 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 43-inch LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Cambridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Gonville Hotel. During your stay, you're just a quick walk from University of Cambridge. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine at Gonville Kitchen, a theme restaurant with garden views
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from University of Cambridge and 8 minutes by car from Addenbrooke's Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
Gonville Hotel offers its guests a full-service spa and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 2 meeting rooms and coworking spaces. A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Gonville Hotel. Parking is available for a fee.

This 4-star Cambridge hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Gonville Kitchen – Overlooking the garden, this theme restaurant specialises in Italian cuisine and serves lunch and dinner.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, English, French, Greek, Hungarian, Italian, Polish, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 26 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Gonville Kitchen

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.95 for adults and from GBP 10.00 for children
  • Self-parking fee: GBP 26 per night
  • Pet fee: GBP 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Gonville
Best Western Gonville Hotel
Best Western Plus Gonville
Best Western Plus Gonville Cambridge
Best Western Plus Gonville Hotel
Best Western Plus Gonville Hotel Cambridge
Gonville
Gonville Best Western
Gonville Hotel
Hotel Gonville
Gonville Hotel Cambridge
Gonville Cambridge
The Gonville Hotel
Gonville Hotel Hotel
Gonville Hotel Cambridge
Gonville Hotel Hotel Cambridge

Gonville Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Warm and welcoming staff. Thank you
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay
Everyone has been very pleasant and helpful however I was very disappointed when we tried to eat in on Saturday evening. We were never told we had to book a table nor were we informed there would be an event that evening allowing food only to be served in the bar area. We were eventually accommodated with another table being set up. However the bar was busy and it was surprising that all the coats of the event guests were hung in the bar area which certainly detracted from the ambience. I would have thought they should have been placed in an area actually rented by the wedding party.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Drinks abit pricey. Zane the chauffeur is lovely and exsperiance at his job. Lovely bently car outside the hotel.
Stayed 2 nights in Oct 2024

6/10 Okay

Andy

Stayed 1 night in Oct 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gonville is always a wonderful place to arrive. The Staff is friendly, the beds and pillows are very comfortable, the rooms are quiet and the food at the restaurant is delicious.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
Really lovely hotel. Great service. Very convenient location. Will now be our hotel of choice in Cambridge.
Stayed 1 night in Oct 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in this hotel because of the central location and availability of parking (extra £26). Quality of room was excellent as was the breakfast. Bathroom was very compact but adequate with good water pressure. Staff were friendly. Had a slight hiccup at check-in when they charged me for the room even though it had been prepaid; however, this was quickly sorted out at check out.
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay - very friendly staff; able to check in early and ample (but chargeable) parking. Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff always quick to understand your needs. The tea biscuits and coffee in the room are a plus!
Stayed 1 night in Oct 2024

10/10 Excellent

Oi Leung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in general is good but toilet is small, this maybe because of historical reasons. Bentley tour is not easy for booking if you stay for one night or better check in early as possible to reserve a tour.
Stayed 1 night in Oct 2024

10/10 Excellent

Annabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, great convenient location too!
Stayed 1 night in Oct 2024

4/10 Poor

Seema

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Disappointing from the long queue at check in until check out. Beer bottles left by residents in hallways and lots of rooms squeezed into this location.
Stayed 1 night in Oct 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff really make this hotel
We stay here while visiting family living nearby. The location is great near to family and walking distance to city centre. We love the shops and restaurants in the centre and the hotel restaurant is great as well with good views onto Parkers Piece. The room was very comfortable but there were some stains on the carpet and a little mould on the bathroom ceiling. Whenever we stay at this hotel we have always found the staff to be excellent; friendly, polite and helpful - will obviously stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and a great location.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
A very disappointing experience
The glass sliding door to our shower room had come off its bottom runner and was swinging dangerously when we arrived. The service and quality of food in the restaurant on Sunday evening was dreadful apparently due to staffing problem in the kitchen. There were several mistakes in our bill when we checked out. We had been charged for breakfasts we did not have. The meal bill has been charged twice to our acccount and we are told that this should be sorted out in a few days!
Stayed 2 nights in Oct 2024

8/10 Good

Sandi

Liked: Cleanliness, property conditions & facilities
Lovely hotel, but you need a map to figure out all the lighting switches in the guestroom! I put an! So
Stayed 1 night in Oct 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Nice hotel. Central position. Rather short of staff on reception. Nice touch two free drinks. Would be nice to book parking in advance. Small room but nicely done
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a lovely setting!
Stayed 1 night in Oct 2024

10/10 Excellent

Niall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel and room, although the room was looking a little tired in places. Great welcome from staff on arrival. I had checked in advance for a vegan breakfast and was assured this was not a problem and indeed I was given a vegan breakfast menu on check-in, which looked fab. Tried to order this at breakfast but the restaurant staff (and kitchen) acted as if they had never seen the menu before. We were then told that the Vegan Menu options of Tofu Omelette and Vegan sausages, were NOT vegan at all. And there were also no saute potatoes or hash browns available. I ended up with one mushroom, some avocado and some sliced raw tofu (unflavoured and inedible) and toast made with bread I had brought myself (gluten free and vegan). Reception staff did deduct breakfast from the bill, but the hassle we had with the restaurant staff over trying to order something vegan for breakfast really spoiled the day. For a hotel of this standard in a thriving, cosmopolitan city, I expected better. I would expect a full vegan breakfast to be available on the menu as a standard option. There is no excuse for it not being in this day and age.
Stayed 3 nights in Oct 2024