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Hilton Cambridge City Centre

4.0 star property

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Photo gallery for Hilton Cambridge City Centre

Exterior
Daily buffet breakfast (GBP 20 per person)
Bar (on property)
King, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
20 Downing Street, Cambridge, England, CB2 3DT
  • University of Cambridge
    ‪1 min walk‬
  • Emmanuel College
    ‪2 min walk‬
  • Cambridge Corn Exchange
    ‪3 min walk‬
  • Cambridge (CBG)
    ‪12 min drive‬

Room options

View all photos for King, 1 King Bed with Sofa bed

King, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

King, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Corner

Executive Room, 1 King Bed, Corner | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Graduate by Hilton Cambridge

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (585)
The price is CHF 219
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Graduate by Hilton Cambridge

About this property

Hilton Cambridge City Centre

Hotel with a fitness centre, steps from University of Cambridge
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Additionally, WiFi in public areas, valet parking and 24-hour room service are on-site.
Hilton Cambridge City Centre offers 198 air-conditioned accommodations with laptop-compatible safes and a safe. 55-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Hilton Cambridge City Centre gets high marks from our customers. During your stay, you're just a quick walk from University of Cambridge. You'll find features such as a restaurant, a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy British cuisine while dining at Bass & Bull Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from University of Cambridge and 6 minutes by car from Addenbrooke's Hospital
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 3434 square feet (319 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Cambridge City Centre. Parking is available for a fee.

This Cambridge hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Bass & Bull Restaurant – This restaurant specialises in British cuisine and only serves breakfast.
24-hour room service is available.

Languages

English, Filipino, French, German, Hungarian, Italian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 12.99 per 24-hour period)
  • Available in some public areas: WiFi (GBP 12.99 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 30 per night)
  • Secured, covered valet parking on site (GBP 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bass & Bull Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,434 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways (104 centimetre high)
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay, plus a deposit of GBP 40 per stay
  • Weight limit: 66 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Fee for in-room wireless Internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 12.99 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 30 per night
  • Valet parking fee: GBP 30 per night
  • Pet deposit: GBP 40 per stay
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cambridge City Hotel
Hotel Cambridge City
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre Cambridge
Hilton Cambridge City Centre Hotel Cambridge

Hilton Cambridge City Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory P

Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Shabaz

Liked: Cleanliness, amenities, property conditions & facilities
Staff are not very attentive when making requests. Had to ask for a clean pair of cups three times and did not anything
Stayed 1 night in Nov 2024

6/10 Okay

Helen

Business traveller
Disliked: Property conditions & facilities
Disappointing but in a great location
I was working in Cambridge so booked for 10 nights. I’ve stayed in many Hilton’s so expected this to be up to standard. The hotel is old and tired, I paid over £2000 and was left very disappointed. The staff are lovely but so many things were wrong. I did complain and was given a free upgrade to a suite but even this was tired. The hotel needs a refurb. The roof leaks, the gym door key card access was broken, the WiFi was poor, it was difficult to use my firestick, the bathroom had shower curtains instead of screens, the air conditioning had to be on constantly, otherwise another fan on the ceiling would start pumping kitchen smells into the room. Also, housekeeping would only remove dirty cups and replace sugar if I left a note. It was bizarre. The duty manager was helpful and patient, but there’s only so much he could do. The hotel provides a 3 star experience for 5 star prices. I think the location is the only saving grace.
Stayed 10 nights in Oct 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location right across from the zoological museum and within walking distance of the whole town and university. It was also a great venue for our conference of about 200 people. Food was excellent, staff was competent and friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharmila Sudheer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was lovely, the staff were great, and Cambridge was delightful
Stayed 2 nights in Oct 2024

10/10 Excellent

John, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
xoxoxox
Stayed 3 nights in Oct 2024

4/10 Poor

Kevin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our room loud. Staff indifferent.
Stayed 6 nights in Sep 2024

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good location
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dr. Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. The staff were amazing. Very comfortable bed to dleep on.
Stayed 3 nights in Sep 2024

8/10 Good

Yi Man Flora

Liked: Cleanliness, staff & service, property conditions & facilities
/
Stayed 3 nights in Sep 2024

10/10 Excellent

Lorene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Our original.room.waz not brilliat, small dark and looking out on a wall. Once i spoke to reception our room was changed with out fuss to a much nicer room. Hotel is well located for all sites. The breakfast was very good although the saturday mirning no one was arround to check us in or explain anything. Sunday morning was a very different experience lots of staff.
Stayed 2 nights in Sep 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet Parking very expensive $30 per day. Downtown activity was noisy and congested.
Stayed 3 nights in Sep 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Juliet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cambridge!!! Wonderful service brilliant location fantastic rooms! Nice breakfast
Stayed 1 night in Aug 2024