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Hotel Pousada Shangri-la

3.0 star property

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Turkish bath/hammam, body treatments, hot stone massages, facials
View from property
Deluxe Bungalow, 1 Bedroom, Mountain View, Mountainside | Minibar, in-room safe, individually furnished, free WiFi
Deluxe Chalet | Minibar, in-room safe, individually furnished, free WiFi
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Pool

Explore the area

Map
Estrada das Tabaranas, Km 4, (final da Av. Juca Preto), Serra Negra, SP, 13930-000
  • Disneylandia dos Robos Museum
    ‪4 min drive‬
  • Circuito das Águas Convention Center
    ‪6 min drive‬
  • Alto da Serra Viewpoint
    ‪13 min drive‬

Room options

View all photos for Suite, Mountain View

In-room dining

Suite, Mountain View

  • Mountain view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Chalet

Deluxe Chalet | View from room

Deluxe Chalet

  • Mountain view
  • 65 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Room amenity

Deluxe Suite, 1 Bedroom

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Bungalow, 1 Bedroom, Mountain View, Mountainside

Deluxe Bungalow, 1 Bedroom, Mountain View, Mountainside | Minibar, in-room safe, individually furnished, free WiFi

Deluxe Bungalow, 1 Bedroom, Mountain View, Mountainside

  • Mountain view
  • 29.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, Mountain View

Luxury Room, Mountain View | Minibar, in-room safe, individually furnished, free WiFi

Luxury Room, Mountain View

  • Mountain view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Chalet, Mountain View

Luxury Chalet, Mountain View | Minibar, in-room safe, individually furnished, free WiFi

Luxury Chalet, Mountain View

  • Mountain view
  • 65 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

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About this property

Hotel Pousada Shangri-la

Family-friendly pousada with steam room and spa services
An indoor pool, an outdoor pool and a restaurant are available at this pousada. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a steam room are on-site.
Hotel Pousada Shangri-la offers 19 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to lanais. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
During your stay at Hotel Pousada Shangri-la, you'll be close to Disneylandia dos Robos Museum. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include meeting rooms, laundry facilities and multilingual staff
  • On-site recreation includes a steam room
  • Just a 4-minute drive from Fonte Santo Agostinho Park and a few minutes from Disneylandia dos Robos Museum
  • Pets welcome for a fee (restrictions apply)
Hotel Pousada Shangri-la offers its guests a kids' pool, an indoor pool, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a library, and a terrace are also featured at the family-friendly Hotel Pousada Shangri-la. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Serra Negra pousada.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:30 AM.
Shangri-la – This restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: BRL 43 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shangri-la

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • Reflexology
  • Turkish bath

Accessibility

  • No lift

More

  • Built in 1995
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:30 PM; check-in end time: 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 3 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 40 per pet, per night
  • Maximum 3 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately BRL 43.00 per person
  • Pet fee: BRL 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for spa treatments. For reservations, contact the pousada before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Pousada Shangri-la Serra Negra
Hotel Pousada Shangri-la
Shangri-la Serra Negra
Shangri La Brazil Serra Negra
Hotel Pousada Shangri-la Serra Negra
Hotel Pousada Shangri-la Pousada (Brazil)
Hotel Pousada Shangri-la Pousada (Brazil) Serra Negra

Hotel Pousada Shangri-la Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 44 out of 59 reviews
Rating 8 - Good. 10 out of 59 reviews
Rating 6 - Okay. 5 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MANOEL ANÉAS

Stayed 4 nights in Apr 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente para casais

Foi excepcional!! Muito silêncio, muita paz com uma vista deslumbrante!! Piscinas, saunas e massagens muito boas!! Excelente para casais!! Equipe super atenciosa!! Certamente voltaremos
Stayed 2 nights in Jan 2025

10/10 Excellent

Marianne Karel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é linda e muito aconchegante, além de possuir um restaurante maravilhoso disponível aos hóspedes. Boa localização, fácil acesso, perto do centro de Serra Negra.
Stayed 2 nights in Jun 2024

10/10 Excellent

Manoel

Stayed 3 nights in Jan 2024

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, ótimas instalações, confortável, pessoal muito atencioso. Um único senão foi o barulho das obras de reforma do chalé ao lado do que ficamos. Sei que é difícil conciliar mas por tratar-se de um local para descanso poderiam fazer as obras em horários que incomodasse menos, por exemplo das 10 as 16 horas e não as 7 horas.
Stayed 3 nights in Feb 2023

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Regiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Amilton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente.

Estou muito satisfeito.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem a dois

Atendimento excelente, local agradável, muito limpo, confortável, vista maravilhosa, comida excepcional. Precisa de manutenção em alguns lugares, mas no geral, a experiência foi incrível!
Stayed 2 nights in Apr 2022

10/10 Excellent

Priscila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

Super confortável, lugar lindíssimo, atendimento muito bom. Um ótimo lugar para relaxar.
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

para relaxar corpo e mente, tranquilidade na serra

Ótimas acomodações, espaço com linda vista da natureza, o café da manhã é bom apesar de não ter muita variedade de pratos. Serviço no geral muito bom, os atendentes na recepção muito prestativos e simples. Enfim, ótima estadia para casais/famílias que necessitam de uns dias de descanso.
Stayed 3 nights in Apr 2022

10/10 Excellent

Fabricio

Stayed 2 nights in Apr 2022

10/10 Excellent

Kátia

Stayed 2 nights in Mar 2022

10/10 Excellent

Luanda

Stayed 1 night in Mar 2022

10/10 Excellent

Dimas

Stayed 1 night in Jan 2022

10/10 Excellent

Benedita Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso hotel!

Hotel incrível para descansar e renovar a energia! E ainda com uma vista maravilhosa da montanha!
Stayed 1 night in Nov 2021

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Hotel maravilhoso mas sem muitas opções em caso de tempo chuvoso. Sugestões: espaço interno para atividades físicas quando as condições não forem favoráveis e mais canais de TV a cabo disponíveis e em que o hóspede pode escolher as opções de linguagem de áudio e legendas - as duas opções estavam em português.
Stayed 3 nights in Nov 2021

6/10 Okay

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Ficamos no quarto 13, parece um quarto localizado no porão. São 4 lances de escada da recepção até o quarto, sendo a última por um corredor bem estreito. A varanda/janela do quarto dá para uma estrada de terra onde passam ônibus, caminhões e carros desde logo bem cedo (nos hospedamos durante a semana), portanto o quarto era bem barulhento. No banheiro, a entrada para o box/banheira é feita por um degrau bem alto, portanto de difícil acesso para quem tem qualquer limitação física.
Stayed 3 nights in Oct 2021

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Linda vista das montanhas !

Lugar romântico, com linda vista da Serra Negra. Restaurante acolhedor, comida saborosa e variada. Atendimento impecável!
Restaurante
Restaurante
Vista
Vista
Stayed 5 nights in Jul 2021

10/10 Excellent

Luis Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel com vista para as montanhas

A pousada é realmente como aparente nas fotos, muito bonita, com ótima vista para as montanhas, muitos jardins, flores e muito verde para todos os lados. Cama muito boa e quarto muito bem arrumado e decorado. O único detalhe é que o chuveiro/banheira poderiam esquentar mais a água. Era apenas morna. Café da manhã muito bom e farto, com opções de tapiocas preparadas na hora para o hóspede.
Stayed 1 night in May 2021

10/10 Excellent

Matheus Alexanddre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Experiência muito agradável! Excelente localização com vista sensacional! Restaurante excelente, qualidade e atenção dia funcionários são diferenciais!
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Foi uma boa estadia. Algumas instalações são antigas, mas com a manutenção em ordem.
Stayed 3 nights in Jan 2021

10/10 Excellent

Paulo Olivares Avila

Stayed 2 nights in Dec 2020