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Pousada Marco Polo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pousada Marco Polo

Free daily buffet breakfast
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Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Laundry
  • Pet-friendly
  • Room service
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
Rua Francisco Romeiro, 554, Campos do Jordão, SP, 12460-000
  • Capivari Shopping Center
    9 min walk
  • Sao Benedito Church
    9 min walk
  • Aspen Mall
    11 min walk

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includes taxes & fees
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About this property

Pousada Marco Polo

Pousada with free breakfast, near Capivari Park
This smoke-free pousada features concierge services, laundry facilities and tour/ticket assistance. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and a fireplace at reception are on-site.
Pousada Marco Polo offers 8 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium digital channels and first-run films.

Bathrooms include a shower and hairdryers. This Campos do Jordão pousada provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Pousada Marco Polo, you're just a quick walk from Capivari Shopping Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • 11 minutes by foot from Capivari Park and a 4-minute drive from Elephant Hill Viewpoint
  • Pets welcome for a fee
Free breakfast is available daily. Public spaces have free WiFi. Pousada Marco Polo also features tour/ticket assistance, a garden, and a picnic area. Limited free parking is available on a first-come, first-served basis.

This 4-star Campos do Jordão pousada is smoke free.

Guests are served a free buffet breakfast daily from 8:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LED TV with premium digital channels
  • First-run films

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: BRL 80 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 80 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from 8:00 AM - midnight.
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pousada Baú das Pedras
Pousada Baú das Pedras Campos do Jordao
Pousada Baú das Pedras Pousada
Pousada Baú das Pedras Pousada Campos do Jordao
Marco Polo Campos do Jordao
Pousada Marco Polo Campos do Jordao
Marco Polo Brazil
Pousada Marco Polo Pousada (Brazil)
Pousada Marco Polo Campos do Jordão
Pousada Marco Polo Pousada (Brazil) Campos do Jordão

Pousada Marco Polo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 185 out of 285 reviews" "
Rating 8 - Good. 74 out of 285 reviews" "
Rating 6 - Okay. 22 out of 285 reviews" "
Rating 4 - Poor. 4 out of 285 reviews" "
Rating 2 - Terrible. 0 out of 285 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen, Savannah

Travelled with family and small children, Travelled with partner
Charming, charming, charming. PERIOD. Will stay again :)
Stayed 1 night in Jul 2023

8/10 Good

LUIZ CARLOS

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização e funcionários atenciosos.
Pousada muito bem localizada e com ótimo café da manhã.
Stayed 3 nights in Jun 2024

8/10 Good

Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

DIMAS MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Razoavel
Stayed 1 night in Mar 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Felippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Bruno

Stayed 1 night in May 2023

10/10 Excellent

kelly

Stayed 1 night in Jun 2023

8/10 Good

Bruno Arruda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento
Muito boa. O atendimento é excepcional. Pessoal muito educado e prestativo. Boas acomodações e facilidades. Café maravilhoso! Boa qualidade de materiais no geral. Alguns aspectos considero que poderiam melhorar. Um deles é o lixo do banheiro, muito simples para o nível do quarto como um todo. A tampa da privada também. Num lugar frio como Campos do Jordão é interessante que possa se considerar até modelos que aquecem. Alguns aspectos consideramos falhos, dentre eles observamos sujeira acumulada na pia do banheiro ao redor do ralo. Falamos com a equipe e foi corrigido no mesmo dia. No primeiro dia também as toalhas que estavam no banheiro eram bastante surradas. Nem chegamos a reclamar e quando foram resolver o problema da pia já fizeram a troca para outras muito melhores. Outra falha foi o colchão, apesar de confortável ele parecia ser antigo e estava com alguns pontos mais elevados (beiradas) e outros mais afundados. Minha esposa estranhou no começo e resolvemos no dia seguinte trocando de lado.
Stayed 2 nights in May 2023

4/10 Poor

Alessandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Alessandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada aconchegante
Stayed 3 nights in Mar 2023

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simples e bom
Precisa trocar os travesseiros
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada simples, porém maravilhosa
Apesar de simples e não muito grande, a pousada é bastante aconchegante, acomodações muito limpas e o chuveiro é bem quente e agradável. O café da manhã possui pouca variedade, mas tudo preparado com muito cuidado e carinho, todos os itens deliciosos. O ponto alto é o atendimento. Os funcionários são muito atenciosos. Foi uma excelente experiência
Stayed 2 nights in Sep 2022

10/10 Excellent

Isabele

Stayed 2 nights in Sep 2022

10/10 Excellent

kleber

Liked: Property conditions & facilities, room comfort
Lugar, maravilhoso, bem perto do centro. Da pra deixar o carro na pousada e ir de pé.
Stayed 2 nights in Jul 2022

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível , lugar bem aconchegante para estar em família.
Stayed 3 nights in Jun 2022

10/10 Excellent

Fanieli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos tudo. Ótima localização, super atenciosos e um quarto e café da manhã maravilhoso.
Stayed 1 night in Jun 2022

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

4/10 Poor

Midian

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Experiência com a pousada Marco Polo
A pousada no que diz respeito a parte externa é maravilhosa, o problema é o quarto, acho que nos colocaram no pior quarto da pousada, a fechadura da porta é antiga, a chave é aquelas de encaixe bem pré histórica, se você não achar o ponto de encaixe você não abre e fecha a porta, a cama era pequena com um colchão que parece que uma pessoa de 300kg tinha acabado de usar, o chuveiro não tinha regulagem de temperatura, só tinha a temperatura estupidamente quente, dentro do box não tinha saboneteira ou onde colocar o shampoo, sabonete e shampoo ficavam no chão, no vaso sanitário os resíduos desciam com dificuldade, sempre tínhamos que dar descarga várias vezes. Mais saindo do quarto a pousada é linda, o café da manhã é ótimo, os funcionários são muito educados e solícitos. Porém nossa experiência com o quarto foi medonha.
Stayed 3 nights in Jan 2022

8/10 Good

YAGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima hospedagem
O hotel é muito bom, os funcionários são educados, quartos bons, café da manhã bom, só o chuveiro que demora um pouco a esquentar, mas no geral eh uma ótima opção de estadia em campos, muito bem localizado, da pra ir andando até a vila!
Stayed 4 nights in Jan 2022

10/10 Excellent

Elias I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022