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Helen Park Hotel

3.0 star property

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Photo gallery for Helen Park Hotel

Exterior
Reception
Food and drink
Breakfast area
Triple Room | Minibar, in-room safe, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
Kemalpaa Mah. Tekke Sokak No:10, Çanakkale, Canakkale, 17100
  • Canakkale Clock Tower
    ‪2 min walk‬
  • Canakkale Kordon
    ‪2 min walk‬
  • Mirrored Bazaar
    ‪4 min walk‬
  • Çanakkale (CKZ)
    ‪8 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, free WiFi

Single Room

  • City view
  • Sleeps 1
  • 1 King Bed OR 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, free WiFi

Standard Double or Twin Room

  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, free WiFi

Triple Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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About this property

Helen Park Hotel

Boardwalk/promenade hotel with free valet parking and 24-hour front desk
A restaurant, 24-hour room service and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Helen Park Hotel offers 50 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Çanakkale hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Helen Park Hotel, you're just a quick walk from Canakkale Clock Tower. Free WiFi in public areas, free valet parking and a restaurant are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Canakkale Clock Tower and Çanakkale Pot
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Helen Park Hotel. Free self parking and valet parking are available.

This 3-star Çanakkale hotel is smoke free.

On-site venue – This restaurant specialises in international cuisine and serves breakfast and dinner.
24-hour room service is available.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Helen Park Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 50 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Helen Park Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Helen Park Canakkale
Helen Park Hotel
Helen Park Hotel Canakkale
Hotel Helen Park
Helen Park Hotel Hotel
Helen Park Hotel Çanakkale
Helen Park Hotel Hotel Çanakkale

Helen Park Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 57 reviews
Rating 8 - Good. 28 out of 57 reviews
Rating 6 - Okay. 7 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Steffen Storm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Radu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranzit At Helen
Only for a night the room, it was ok. Good Breakfast before trip. Very good wifi. Parking place free.
Stayed 1 night in Aug 2020

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The good, and the not so good.
The customer service, cleanliness, and location was exceptional. But for a non-smoking room we experienced cigarette smoke, mostly in the hall, but it drifted into our room too, particularly the bathroom. And at night the music from a nearby restaurant was very loud. Would I stay here again? Hmm......maybe with ear plugs and some room freshener.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location as this hotel is walking distance from the ferry and so very close to heaps of shops and restaurants as well as the waterfront. A perfect place to stay. Breakfast is great and the rooms are perfect.
Stayed 3 nights in Jan 2019

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great - just near the waterfront and across from the ferry station.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible room and inattentive staff
Stayed there 20-22nd July. We had room 504. We paid good money for a room with a balcony. The room looked like an attic with a sloped low ceiling. The bathroom was the same. My husband hit his head many times. Shower pressure very weak and old. Balcony view was horrible (looking on to a car park with no furniture to sit on. Bed was ok but pillows worn out. Gave us this cover that was rough without a cover sheet. Staff didn't even notice you. It was hard to get attention. Breakfast was so-so. Nicer hotels in area.
Stayed 2 nights in Jul 2017

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GOOD LOCATION FOR TRANSIT.
Stayed 1 night in Jul 2017

8/10 Good

Simon, yorkshirre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome
Received a wounderfull welcome from staff and they willingly sorted out every need including including our trips to Gallipoli
Stayed 2 nights in Jun 2017

8/10 Good

liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brett, Indianapolis, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel and would happily go back.
I loved the hotel. It was in a fantastic location, the service was great. The breakfast was wonderful and the room was very clean. I was amazed at how much we got considering how little we paid for the room. Only two small complaints. The wi-fi is almost non-existent. They have wi-fi, but you can't really do anything with it. And the air conditioning is not very effective, but I noticed this in other Turkey hotels also, so that may just be a cultural expectation.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Great location
Basic hotel, at a good price. Good location

10/10 Excellent

Eddy, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Easily the best customer service throughout our stays in Turkey.

8/10 Good

Nam, T

Liked: Cleanliness, room comfort
Good location
Conveniently located by the ferry port. Decent hotel to stay for a night or two. Nothing spectacular.

8/10 Good

George, Novato, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Good, practical choice for overnight
This is a modern, clean, well-run, simple hotel. Staff are hospitable and helpful. Room was small, but spotlessly clean and well-maintained. Breakfast was quite satisfactory. Close to ferry landing, and with several nice-looking restaurants nearby. Overall a good experience and good value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient, comfortable
Convenient location for crossing the Dardanelles. Great restaurants in the area. Free parking. Room had a balcony but not a great view. Excellent breakfast, and very helpful staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing bargain!

8/10 Good

kris, houston

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location
The hotel was hard to find and parking is difficult. Wifi is attached to your passport and we had problems getting a good connection. Not a bad hotel but location is great. Parking is tricky although they have their own lot. Breakfast was very good

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Hmmm! The room was tiny & cramped & extremely 'tired' as was the rest of the hotel. Great location. Staff were nice & breakfast was good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Stuart, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in town centre
Great location very close to ferry terminal, shopping and the centre of town. Eaterys everywhere. Grest scrambled eggs for breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Tom, London, UK

Disliked: Property conditions & facilities, room comfort
Conveniently located hotel
The Helen Park Hotel is in a convenient location, but unfortunately backs onto what seems to be a nightclub - if you're staying here, make sure you bring ear plugs. Rooms are small with basic furniture; bathrooms are acceptable although not brilliantly maintained. Walls are paper thin so you'll know when your neighbours are in their rooms. On the plus side, there's good WiFi internet access and the buffet breakfast is well-prepared and comprehensive.

6/10 Okay

Christiane

Liked: Cleanliness, staff & service
Zimmer groß, Fenster war kaputt, hat die ganze Nacht auf- und zugeschlagen. Sauber, früher Check in möglich, Frühstück mittelmäßig
Stayed 1 night in Sep 2023

2/10 Terrible

Özgür

Stayed 1 night in May 2023

10/10 Excellent

Tugce nur

Stayed 1 night in May 2023