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Holiday Inn Express Canandaigua - Finger Lakes by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Canandaigua - Finger Lakes by IHG

Exterior
Exterior
Point of interest
Point of interest
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
330 Eastern Blvd., Canandaigua, NY, 14424
  • Roseland Waterpark
    ‪8 min walk‬
  • Kershaw Park
    ‪14 min walk‬
  • Canandaigua Lake
    ‪15 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communication)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Hotel Canandaigua, Tapestry Collection by Hilton

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (166)
The price is CHF 187
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Hotel Canandaigua, Tapestry Collection by Hilton

About this property

Holiday Inn Express Canandaigua - Finger Lakes by IHG

Hotel with free breakfast, a quick walk to Roseland Waterpark
An indoor pool, a fitness centre and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Canandaigua - Finger Lakes by IHG offers 75 accommodations with DVD players and a safe. Premium cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Canandaigua - Finger Lakes by IHG. During your stay, you're just a quick walk from Roseland Waterpark. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Roseland Waterpark and Kershaw Park
Holiday Inn Express Canandaigua - Finger Lakes by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. The business-friendly Holiday Inn Express Canandaigua - Finger Lakes by IHG also features gift shops/newsstands, laundry facilities, and a corner/local shop. Free self parking is available.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canandaigua Holiday Inn Express
Holiday Inn Express Canandaigua
Holiday Inn Express Canandaigua Finger Lakes
Holiday Inn Express Finger Lakes
Holiday Inn Express Finger Lakes Hotel
Holiday Inn Express Finger Lakes Hotel Canandaigua
Holiday Inn Express Canandaigua Finger Lakes Hotel
Holiday Inn Express Finger s
Holiday Inn Express Canandaigua Finger Lakes
Holiday Inn Express Canandaigua Finger Lakes an IHG Hotel
Holiday Inn Express Canandaigua - Finger Lakes by IHG Hotel

Holiday Inn Express Canandaigua - Finger Lakes by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Clean comfortable and accommodating
Stayed 1 night in Nov 2024

6/10 Okay

Joelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A long night
We arrived to our room, my daughter used the bathroom while I started to change -we were leaving to attend a show my college student was in that evening and wanted to quickly freshen up beforehand. My daughter found there was no handle on the toilet, only a hole where one should’ve been. I had to manually flush it by reaching into the tank. Called front desk, packed everything up, put it on the cart, and waited. Finally received a knock at the door with keys to a new room. Upon walking into the new room, we were met with 76 degrees. The thermostat was set to 62; went to the unit itself and couldn’t get it to turn on. I called the front desk. At this point we had yet to be able to unpack, change, do our hair etc. After 15 minutes I called down again, frustrated that it had now been 40 min since we had arrived. I was told they were “pulling a room up right now.” We were finally moved all the way down the opposite end of the hall to a room that was fully functioning. No apology. No offer to help move our stuff. We quickly dumped our things and had to leave for the show, sweaty and frustrated. Later, we couldn’t get the door to the pool room open and had to have front desk let us in. Pool was nice & clean. Night was long, you could hear everyone walking above us; we even received two phone calls from the people below us as well about “stomping” which was just my kids walking. Beds were comfy. Breakfast is what saved our stay; it was delicious and had a great variety.
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Stayed 1 night in Nov 2024

10/10 Excellent

Gloria

Stayed 2 nights in Oct 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet.
Stayed 1 night in Oct 2024

6/10 Okay

Madonna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Towel holder bar was duty/rusted. Bathtub floor was painted. Paint was peeling and hindering water flow draining down the pipes.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of pond behind property
Stayed 1 night in Oct 2024

10/10 Excellent

Alice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, comfortable beds. Breakfast was amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Lily

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having breakfast was great. Also, we liked the fridge, microwave, desk, and all the outlets around the room. Beds are comfortable. There is ample bathroom counter space. The gym is a bit warm though.
Stayed 1 night in Oct 2024

8/10 Good

Aksel

Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kepot.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with the service, the people who worked there and the cleanliness of our room and the hotel itself. Breakfast, pool and exercise room all bonuses.
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Lawrence, Overland Park

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The floors rattle with EVERY step taken, including the people in the room up one floor. The vinyl desk chair hardly any vinyl left on the seat. The shower head had definitely seen its better days long ago. No soap bars, only liquids. Room itself had a stale smell to it.
Stayed 1 night in Sep 2024

10/10 Excellent

Stefanie

Stayed 2 nights in Aug 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very relaxing and quiet.
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for a wedding in town.
Stayed 2 nights in Sep 2024

10/10 Excellent

carmen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were very pleased with the welcoming, helpful staff. The room was comfortable, with excellent beds and all equipment functional. We much appreciated the breakfast (included), offering delicious food items every day, some of the sweets being made on site.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Property conditions & facilities
Very welcoming staff, quiet location Great breakfast
Stayed 2 nights in Sep 2024

2/10 Terrible

John

Stayed 1 night in Aug 2024