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Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel

Exterior
Indoor pool
Point of interest
Point of interest
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
330 Eastern Blvd., Canandaigua, NY, 14424
  • Roseland Waterpark
    11 min walk
  • Kershaw Park
    17 min walk
  • Canandaigua Lake
    18 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.)
    43 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communication)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel

Hotel with free breakfast, near Roseland Waterpark
An indoor pool, a fitness centre and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel offers 75 accommodations with DVD players and a safe. Premium cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel. During your stay, you'll be within walking distance of Roseland Waterpark. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by foot from Roseland Waterpark and a 3-minute drive from Kershaw Park
Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. The business-friendly Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel also features gift shops/newsstands, laundry facilities, and a corner/local shop. Free self parking is available.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canandaigua Holiday Inn Express
Holiday Inn Express Canandaigua
Holiday Inn Express Canandaigua Finger Lakes
Holiday Inn Express Finger Lakes
Holiday Inn Express Finger Lakes Hotel
Holiday Inn Express Finger Lakes Hotel Canandaigua
Holiday Inn Express Canandaigua Finger Lakes Hotel
Holiday Inn Express Finger s
Holiday Inn Express Canandaigua Finger Lakes

Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1022 reviews" "
Rating 8 - Good. 270 out of 1022 reviews" "
Rating 6 - Okay. 68 out of 1022 reviews" "
Rating 4 - Poor. 39 out of 1022 reviews" "
Rating 2 - Terrible. 49 out of 1022 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Staff & service, property conditions & facilities
Cleanliness and comfortable
Stayed 1 night in Aug 2024

2/10 Terrible

Tim

Disliked: Staff & service
Left me stranded. I arrived at 9pm on 08/19/24 with a reservation and was told there was no room available because housekeeping was short-staffed. The clerk was brusque when I asked if he knew of any other hotel rooms available, basically saying it was not his problem. When I told he should have called me, he said he did, but there is no record of a call in my cell phone log. Terrible service. I got a room in another city 10 miles away.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was the issue. For older guests, the shower needs a grab bar in the middle of the wall. The one in the front is okay for getting in and out but once you are in the shower, it's easy to slip and a grab bar would be helpful. Also, the toilet bowl is too low. Higher bowls make it easier to get up from. Other than that, it was nice. The staff was friendly and helpful. I used the fitness room which was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff especially Maya was very helpful. My kid threw up all over his car seat, and Maya was very helpful in lending me a hand with the laundry services. She was extremely considerate, and I was grateful to have a clean car seat the next day.
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd most comfortable bed in all my hotel visits
Stayed 2 nights in Aug 2024

4/10 Poor

Susan

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We paid way too much for what the hotel was worth. Watch the pricing. First day breakfast was stale bread and limited choices.
Stayed 2 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

david

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond.
Stayed 1 night in Jul 2024

10/10 Excellent

jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff was friendly and helpful.
Stayed 1 night in Jul 2024

2/10 Terrible

Stephanie

Stayed 1 night in Jul 2024

8/10 Good

Eric, Whitesboro

Stayed 1 night in Jul 2024

2/10 Terrible

Hope

Stayed 1 night in Jul 2024

10/10 Excellent

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest place I have ever stayed. Beautiful property. Thank you for a wonderful stay!
Stayed 1 night in Jul 2024

2/10 Terrible

Eric

We got to the hotel, the power was out and apparently had been for several days. We had to find another hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

LuAnn

Stayed 1 night in Jul 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Nice property. I only saw two staff members at the hotel and they were not the most professional. Nothing bad happened and everyone was pleasant, but the hotel could work on better preparing the staff and helping visitors feel a bit more secure in the hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to CMAC. Very nice comfortable room.
Stayed 1 night in Jul 2024

10/10 Excellent

Tracey

Stayed 1 night in Jul 2024

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to everything area has to offer for tourism, dining.
Stayed 1 night in Jun 2024

6/10 Okay

Justin

Stayed 2 nights in Jun 2024