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The Lake House on Canandaigua

4.5 star property

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Photo gallery for The Lake House on Canandaigua

Outdoor pool
2 restaurants, breakfast, lunch, dinner served; local cuisine
Outdoor pool
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
770 South Main Street, Canandaigua, NY, 14424
  • Canandaigua City Pier
    ‪5 min walk‬
  • Canandaigua Lake State Marine Park
    ‪5 min walk‬
  • Kershaw Park
    ‪5 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪41 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds (Lake) - ADA

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds (Lake) - ADA

  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, Multiple Beds (Lake)

Minibar, in-room safe, desk, laptop workspace

Premium Suite, Multiple Beds (Lake)

  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Suite, Multiple Beds (Cottage)

Minibar, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Cottage)

  • 33 sq m
  • Canal view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Cottage, 1 King Bed

Cottage, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Cottage, 1 King Bed

  • 33 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Cottage, 2 Queen Beds

  • 33 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Lake)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds (Lake)

  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Town)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Town)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 1 King Bed - ADA

Minibar, in-room safe, desk, laptop workspace

Cottage, 1 King Bed - ADA

  • 33 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 2 Queen Beds - ADA

Minibar, in-room safe, desk, laptop workspace

Cottage, 2 Queen Beds - ADA

  • 33 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Town)

Minibar, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Town)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 King Bed (Town)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Town)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Woods)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Woods)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Town) - ADA

Minibar, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Town) - ADA

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite (Dressing)

Minibar, in-room safe, desk, laptop workspace

Suite (Dressing)

  • 53 sq m
  • Canal view
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 2 Queen Beds (Town)

Room, 2 Queen Beds (Town) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Town)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Woods) - ADA

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Woods) - ADA

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Lake)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Lake)

  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Bridal)

Minibar, in-room safe, desk, laptop workspace

Suite (Bridal)

  • 53 sq m
  • Canal view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Room, 2 Queen Beds (Woods)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Woods)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Lake House on Canandaigua

Boardwalk/promenade hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a conference centre are on-site.
The Lake House on Canandaigua offers 125 accommodations with minibars and espresso makers. 55-inch Smart televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Lake House on Canandaigua. During your stay, you're just a quick walk from Canandaigua City Pier. Free WiFi in public areas, free self-parking and a free area shuttle are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Rose Tavern
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, complimentary bicycles and kayaking
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 5-minute walk from Canandaigua City Pier and 5 minutes on foot from Canandaigua Lake State Marine Park
  • Free local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Lake House on Canandaigua offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A 24-hour fitness centre, a library, and a garden are also featured at the luxury The Lake House on Canandaigua. A free area shuttle within 5 miles is available. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Canandaigua hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Rose Tavern – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Sand Bar – This bar specialises in seafood and serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveller Hot List.
The property is a member of Preferred Hotels & Resorts.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 miles
  • Area shuttle
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Rose Tavern
  • Sand Bar

Things to do

  • 24-hour gym
  • Boat tours
  • Canoeing
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Private wine tours
  • Spa tub

Family friendly

  • Fenced pool
  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre (5,000 square foot of space)
  • Meeting room

Outdoors

  • Dock
  • Firepit
  • Garden
  • On a lake
  • On the boardwalk/promenade

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 125.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
The Lake House on Canandaigua offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

The Lake House on Canandaigua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 224 out of 290 reviews
Rating 8 - Good. 43 out of 290 reviews
Rating 6 - Okay. 15 out of 290 reviews
Rating 4 - Poor. 3 out of 290 reviews
Rating 2 - Terrible. 5 out of 290 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael at the Rose Tavern was so thoughtful and kind. His attentiveness made my trip spectacular.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeside Gem
This is a true hidden gem. It starts with perfect service then continues to a gorgeous lobby beautiful room and amazing views of the lake. The main restaurant is 4-5 stars and the casual dining excellent as well. Town is fun but it’s hard to leave the grounds. Even an overnight stay here makes you feel like you’ve been on vacation. We go here en route to Toronto or Montreal whenever possible. This is a premier property think Hamptons or Boars Head Inn in Charlottesville
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bobby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is very picturesque. The views of the lake and of the woods from the rooms was great. We had a woods view with a very large balcony which was nice. The rooms were well appointed and the bed was comfortable. Walking actions the property we saw the seating areas which at night were lit by the fire pits strong the property. Everything smelled nice and the staff were all helpful and friendly. We will definitely go back again.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Nov 2024

6/10 Okay

Shawn

Stayed 1 night in Nov 2024

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel in a gorgeous setting.
Stayed 4 nights in Nov 2024

10/10 Excellent

Edward

Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Stayed 1 night in Oct 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, scenic property close to great shop and meal options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the grounds, great summer vacation spot!
Stayed 2 nights in Oct 2024

10/10 Excellent

emily

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Tania

Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the Lake House! Absolutely Beautiful inside and out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing return to full service hotel experience!! Want to return as soon as we can!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Amazing and very comfortable. Very attentive and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean, York

Liked: Cleanliness, staff & service, property conditions & facilities
Fully enjoyed our short stay
Stayed 1 night in Oct 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful and location is magnificent, albeit very pricey. Great to stay if your wanting to splurge. One big drawback to room was a air purification system in the ceiling that ran constantly and was not quiet. Bring earplugs if you want to sleep!
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Loved the view!
Stayed 1 night in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024