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Pavilion on Northbourne

4.5 star property

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Photo gallery for Pavilion on Northbourne

Interior
Lobby
Outdoor pool
Front of property
Minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
242 Northbourne Avenue, Dickson, ACT, 2602
  • Canberra Centre
    ‪3 min drive‬
  • Australian National University
    ‪3 min drive‬
  • Australian War Memorial
    ‪4 min drive‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪18 min drive‬

Room options

View all photos for Balcony Room

Minibar, in-room safe, desk, blackout curtains

Balcony Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Atrium Hotel Room

Minibar, in-room safe, desk, blackout curtains

Atrium Hotel Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Living area | 32-inch LCD TV with digital channels, TV

Standard Apartment, 1 Bedroom

  • 64 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Suite

One Bedroom Suite | Minibar, in-room safe, desk, blackout curtains

One Bedroom Suite

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Minibar, in-room safe, desk, blackout curtains

Standard Apartment, 2 Bedrooms

  • 120 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Spa Suite

Minibar, in-room safe, desk, blackout curtains

Spa Suite

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

Similar properties

Room, 1 King Bed (Pet) | Minibar, in-room safe, desk, soundproofing

Mercure Canberra

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (1003)
The price is CHF 94
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Mercure Canberra

About this property

Pavilion on Northbourne

Hotel with free parking, near Australian National University
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Pavilion on Northbourne offers 156 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the convenient parking at Pavilion on Northbourne. During your stay, you'll be within walking distance of Australian National University. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy garden views while dining at Atrium Restaurant and Bar
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • Just a 3-minute drive from Australian National University and 7 minutes from Parliament House
Pavilion on Northbourne offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Pavilion on Northbourne. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Canberra hotel.

For a fee, guests can enjoy a full breakfast daily.
Atrium Restaurant and Bar – Overlooking the garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Polish, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available for a fee: AUD 32 to 32 for adults and AUD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atrium Restaurant and Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 32 to 32 for adults and AUD 13 to 13 for children
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Pavilion Northbourne Dickson
Pavilion Northbourne Hotel Dickson
Pavilion On Northbourne Canberra
Pavilion Northbourne Hotel
Pavilion Northbourne
Pavilion On Northbourne Hotel Canberra
Pavilion on Northbourne Hotel
Pavilion on Northbourne Dickson
Pavilion on Northbourne Hotel Dickson

Pavilion on Northbourne Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 571 out of 1222 reviews
Rating 8 - Good. 440 out of 1222 reviews
Rating 6 - Okay. 124 out of 1222 reviews
Rating 4 - Poor. 54 out of 1222 reviews
Rating 2 - Terrible. 33 out of 1222 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

kay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was ideal for an overnight stay. Staff friendly and helpful. Linen was immaculate.
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 3 nights in Dec 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Dec 2024

8/10 Good

Janelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great easy parking for larger vehicles. Big complex. Stayed for a 1 night stop over. Very comfortable beds. Rooms and furniture looking a little tired. But clean and presentable. Didn’t use the restaurant or bar. But looked like a nice space.
Stayed 1 night in Dec 2024

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Favourite place to stay in Canberra due to free parking, comfortable rooms and great lobby seating areas with a bar/restaurant
Stayed 1 night in Dec 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, large clean rooms. Will stay again
Stayed 1 night in Dec 2024

6/10 Okay

Wendy, Maroubra

Love the large queen size hotel room. Bed & pillow very comfortable. The only thing that I dislike there were lots of insects on the floor. There is a gap in the front door, they must be crawling in from there.
Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Got nothing
Stayed 1 night in Nov 2024

10/10 Excellent

Nishant

Stayed 1 night in Nov 2024

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, staff & service, room comfort
Large rooms, bit dated.
Older hotel, parking is outside. Large rooms but a bit dated. Room service basic menu but nice enough. King size bed was 2 singles pushed together which is a pet hate of mine. Staff friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

LEANNE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pavillion is a great place to stay in Canberra. The welcome from the reception staff member was great & the dining & bar area is fabulous.
Stayed 1 night in Dec 2024

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the courtyard
I love the courtyard of this hotel- great both for a late night drink and for breakfast. The rooms are spacious and well appointed. Thanks in particular for the generous tea and coffee (and decaf!), and for shampoo with print that I can read without my glasses.
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight work stay, this property has dispensers for soap etc, what ch makes it an environmental place to stay ✅✅
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Close to uni
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Good facilities, bar and restaurant. Close to town and Tram. Great venue.
Stayed 1 night in Nov 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Clean and affordable for our one night stay. Good location and free onsite parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Colleen

Liked: Staff & service, property conditions & facilities
I will stay again. Thank you
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money as room was spacious and clean. Atrium restaurant area is absolutely lovely and has great food and ambience.
Stayed 1 night in Nov 2024

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay staff very friendly good location
Stayed 3 nights in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service
The rooms are fine, don't ask for early check-in
Prefracing: I know they don't offer early check in. But hear me out. We booked this because we were being picked up for a wedding. I called a week in advance and I was told over the phone that they had put a mark on my booking to let them know to check for early check in. This was fine, I was told to call closer to the day. I call the day before we were to travel down. They said call the morning of, that's fine. We call the morning of - as we were on the road to Canberra. Brett picks up the phone, says he's unsure we'll just have to talk to the desk when we get there. My wife is breastfeeding and needs some privacy to pump. So we were hoping there was a parents room, or at worst - a disabled toilet. We get to the hotel, room is still unavailable and we have to wait for another 20 minutes before they can check if there's a room available. My wife asks for a parents room. There is none, we can use the disabled toilets - it is locked, opened with a butter knife. So not a great start. I approach the desk again, a sweet lady (did not get her name, but you were the only brown person on staff that day) was gracious and said you could find us a room potentially. She finds a room, says she will walk up to us and give us a key. She does, we get into our room. The room, and the rest of the hotel is fine. Perfectly acceptable. But just weird policies around early check in that made it more stressful than required. Why do you have to contact the other person to confirm??
Stayed 1 night in Nov 2024

10/10 Excellent

Elaine

Stayed 2 nights in Oct 2024

2/10 Terrible

Karli

Disliked: Staff & service, amenities, property conditions & facilities
I have enjoyed my stayed at the pavilion on a number of occasions. However this time will be the last. Extremely disappointed with restaurant, whether they lost or just didn't take my phone booked. After 35 minutes with no service we decided to have our order in our room (as the atmosphere was not inviting) for some reason we weren't allowed to order from the menu we'd read for so long. The person taking our order was obviously in training, where was the supervisor? After ordering room service i asked how long it would be. 15 minutes was the response from two employees. 50 minutes later when I called the restaurant to find out where our dinner was. She hung up on me... The food arrived cold. The garlic bread I'm sure was left overs from another customers plate. The 3rd level smelt like stale body odour throughout. The smell then wafted through the AC. I booked and paid for a roll away bed. At 11 while still waiting i was informed "sorry housekeeping is locked for the night". I eventually got the bed, but only with my insistence. All in all extremely disappointing and a massive waste of money.
Stayed 2 nights in Nov 2024