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5.0 out of 5

"We only stayed one night here before returning to the UK but the staff were very helpful and friendly and the room was in excellent condition " More

By Matthew H. on Tue 02 Feb 2016

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Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room Executive Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Adhara Hacienda Cancun. During your stay, you're just a quick walk from Mercado 23. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 15-minute walk of Mercado 23 and Benito Juarez Municipal Building
  • Airport shuttle service available for a fee

Adhara Hacienda Cancun ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Adhara Hacienda Cancun

Couples (3)
5 out of 5

One Night

We only stayed one night here before returning to the UK but the staff were very helpful and friendly and the room was in excellent condition

Posted by on 2 Feb 2016

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5 out of 5

exploring comfortably

Everyone was so nice, giving precise directions and great recommendations. (Ask about the nearby seafood restaurant) We had a blast!

Posted by on 21 Feb 2015

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5 out of 5

Sehr gutes Stadthotel in Cancun

Trotz der Lage im Centrum ist es relativ ruhig in der Umgebung. In der Nähe der Busbahnhof und ein großer Supermarkt. Täglich ein kostenfreier Shuttle Bus zum Mandala Beach, womit die Lage im Centrum mit der Beachfront verschmelzbar ist.

Posted by on 10 Apr 2015

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Property Features

Adhara Hacienda Cancun offers its guests a kids' pool, an outdoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the family-friendly Adhara Hacienda Cancun. Free self parking is available. This 3-star Cancun hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 4 levels
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.

El Alhena – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

El Patio – This poolside bar only serves light fare.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 180 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 220 to 220 for adults and MXN 220 to 220 for children
  • Rollaway bed fee: MXN 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda Cancun
  • Radisson Hacienda
  • Radisson Hacienda Cancun
  • Radisson Hotel Cancun
  • Radisson Hotel Hacienda
  • Radisson Hotel Hacienda Cancun
  • Cancun Radisson Hacienda
  • Radisson Cancun
  • Adhara Hacienda Cancun Hotel
  • Adhara Hacienda Hotel
  • Adhara Hacienda Cancun
  • Adhara Hacienda
  • Adhara Hacienda Cancun Hotel
  • Adhara Hacienda Cancun Cancun
  • Adhara Hacienda Cancun Hotel Cancun

You should know

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.