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Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atelier Playa Mujeres - Adults Only - All Inclusive

2 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
Aerial view
Aerial view
Inspira Junior Suite Ocean Front | Beach/ocean view
12 bars/lounges, 2 swim-up bars, 3 poolside bars

Reviews

9.4 out of 10

Exceptional

Popular amenities

Explore the area

Map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400
  • Mujeres Beach
    15 min walk
  • Playa Mujeres Golf Club
    17 min walk
  • Punta Sam Ferry Terminal
    5 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    82 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Inspira Rooftop Suite

View from room

Inspira Rooftop Suite

  • 75 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - King

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite - King

  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double | Premium bedding, down duvets, free minibar, in-room safe

Inspira Terrace Suite - 2 Double

  • 63 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View - 2 Double

View from room

Junior Suite Ocean View - 2 Double

  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View - King

View from room

Junior Suite Ocean View - King

  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Business Suite

Inspira Business Suite | Premium bedding, down duvets, free minibar, in-room safe

Inspira Business Suite

  • 144 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - King

Inspira Corner Suite - King | Premium bedding, down duvets, free minibar, in-room safe

Inspira Corner Suite - King

  • 90 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - 2 Double

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Junior Suite - 2 Double

  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Junior Suite Ocean Front

Inspira Junior Suite Ocean Front | Beach/ocean view

Inspira Junior Suite Ocean Front

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out - King

View from room

Inspira Junior Suite Swim Out - King

  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out -2 Double

View from room

Inspira Junior Suite Swim Out -2 Double

  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Master Suite Ocean Front

Inspira Master Suite Ocean Front | Private spa tub

Inspira Master Suite Ocean Front

  • 181 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Inspira Junior Suite Swim Out Ocean View King

Beach/ocean view

Inspira Junior Suite Swim Out Ocean View King

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - 2 Double

Premium bedding, down duvets, free minibar, in-room safe

Inspira Corner Suite - 2 Double

  • 59 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Wheelchair Accessible Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Wheelchair Accessible Junior Suite

  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Similar properties

Resort view

Excellence Playa Mujeres - Adults Only All Inclusive

On private beach
Pool
Hot tub
All-inclusive
4.7 out of 5, Exceptional, (1106)
The price is CHF 666
for 1 night
includes taxes & fees
11 Dec - 12 Dec
Excellence Playa Mujeres - Adults Only All Inclusive

About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Adults-only beachfront property
Catch some rays at the beach or spend the day relaxing at Atelier Playa Mujeres - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 14 restaurants.
Atelier Playa Mujeres - Adults Only - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

A health club and complimentary bicycles are featured at the property. 2 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

NUUP SPA has 18 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Atelier Playa Mujeres - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. Features include free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine at Mercado 19, one of the property's 14 restaurants and 12 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to deep-tissue massages, body treatments or manicures and pedicures at NUUP SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • Guests have great things to say about the helpful staff and the restaurant
  • Just a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Atelier Playa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atelier Playa Mujeres - Adults Only - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 14 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

Guests are served a free buffet breakfast.
Mercado 19 – This buffet restaurant specialises in Mexican cuisine and serves breakfast and dinner.
Limón y sal – This restaurant specialises in Mexican cuisine and serves brunch and lunch. Open daily.
El Suspiro – This restaurant specialises in seafood and serves breakfast, lunch and dinner. Open daily.
Takeshi – This diner specialises in Asian cuisine and only serves dinner. Open daily.
Cilento – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 12 bars/lounges
  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 swim-up bars
  • 3 poolside bars
  • Snack bar/deli

Restaurants on site

  • Cilento
  • El Suspiro
  • Limón y sal
  • Mercado 19
  • Takeshi

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (21,115 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 320 per pet, per week
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.72 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 320 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number AVH161104JQ0

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 879 out of 1107 reviews" "
Rating 8 - Good. 113 out of 1107 reviews" "
Rating 6 - Okay. 57 out of 1107 reviews" "
Rating 4 - Poor. 28 out of 1107 reviews" "
Rating 2 - Terrible. 30 out of 1107 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. The staff were all wonderful. Tons of food options. Pools were beautiful. I wish there were more shopping options because there is really only one store on the property, but it wasn’t that big of a deal. I would definitely return to this resort.
Stayed 3 nights in Aug 2024

6/10 Okay

Grace

Travelled with partner
On the surface, Atelier looks like a 5 star resort, especially with the pools and beautiful lobby. However, if you look a little closer, you start to notice things that take away from the experience of a luxury resort. Our first room was essentially not cleaned (stains everywhere on the tables, light switches, telephone); the bathtub had makeup stains and soap scum. And the toiletry amenities they offered were the bare minimum (towels, one vanity kit, hand soap and lotion). But you had to request for anything else, like a comb, qtips, toothpaste etc.) When we moved to a different room, the shower drain was clogged; the phone was broken; the juices in the fridge were expired. However, these issues alone weren’t the problem. There seemed to be a communication problem amongst the different departments. What one department tells me never gets relayed to other relevant departments. For example, when we requested to switch rooms, it took hours and continuous followups with the staff to complete the request. I spent the first two days reaching out to staff, waiting on them to resolve the issues with our room, and following up with them to see when the room change would occur. There were other minor issues. A room service staff broke a bottle of sauce right in front of our door, but didn’t bother to clean up the glass shards. One server was particularly rude. In general, this was not the experience I expected of a luxury resort Atelier claims to be.
Stayed 5 nights in Aug 2024

10/10 Excellent

Regan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely beautiful resort. Be prepared for mosquitoes in Mexico! But they supply spray. The resort is well cared for and the staff are amazing. Everyone was friendly and quick to assist use and make the most positive experience. I would definitely recommend Atelier
Stayed 4 nights in Aug 2024

10/10 Excellent

Maggie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very large, clean and comfortable. The staff are extremely friendly and the food…excellent!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Aug 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience. We were treated so well and was extremely happy the entire trip. Couldn’t rave about this place enough.
Stayed 4 nights in Aug 2024

10/10 Excellent

LeDarin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort I've ever visited in Mexico...I always thought that the Garza Blanca Puerto Vallarta was my top spot, but this exceeded my stay there...I can't wait to visit again...
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandrine

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, extremely attentive staff! Amazing food!
Stayed 7 nights in Aug 2024

10/10 Excellent

Tammy, Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time. Beautiful hotel with amazing staff. Def will come back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Miguelande

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jazz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing! Would def be back
Stayed 3 nights in Aug 2024

10/10 Excellent

Gil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing experience
Stayed 4 nights in May 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ellaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property and amenities, food was delicious with endless choices, phenomenal staff all the way around. Perfect place to get away and relax!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sunjae

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place ever as an all-inclusive resort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ione Skye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently celebrated my birthday at this hotel and it was amazing. Very modern and clean. Staff was very nice and accommodating. Would definitely come back here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly an amazing experience. The staff was friendly and the food was outstanding
Stayed 4 nights in Aug 2024

10/10 Excellent

Tamara Janai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and great service
Stayed 3 nights in Aug 2024

10/10 Excellent

Whytnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never stay anywhere else again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great honeymoon! The food, the service, the all inclusive experience, everything was the best!
Stayed 6 nights in Aug 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was fabulous. We would highly recommend. It was clean, safe and friendly. Very relaxing.
Stayed 5 nights in Aug 2024