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Hokhmah Heart Hotel

3.0 star property
VIP Access

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Photo gallery for Hokhmah Heart Hotel

Outdoor pool, open 6:00 AM to 11:00 PM, pool loungers
Honeymoon Room, 2 Double Beds, Garden View | Terrace/patio
Lobby sitting area
Honeymoon Room, 1 King Bed, Garden View | Premium bedding, pillow-top beds, iron/ironing board
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Spa
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
Rta cenotes Central Vallarta, KM 15.5, Puerto Morelos, QROO, 77580
  • Cenote Verde Lucero
    ‪19 min walk‬
  • Puerto Morelos Adventure
    ‪2 min drive‬
  • Cenote Siete Bocas
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Premium bedding, pillow-top beds, iron/ironing board

Classic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Premium bedding, pillow-top beds, iron/ironing board

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Bunk Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Premium bedding, pillow-top beds, iron/ironing board

Comfort Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite

Premium bedding, pillow-top beds, iron/ironing board

Premium Studio Suite

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Premium Studio Suite

Premium bedding, pillow-top beds, iron/ironing board

Premium Studio Suite

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Honeymoon Room, 2 Double Beds, Garden View

Honeymoon Room, 2 Double Beds, Garden View | Premium bedding, pillow-top beds, iron/ironing board

Honeymoon Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

Premium bedding, pillow-top beds, iron/ironing board

Comfort Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Quadruple Room

Premium bedding, pillow-top beds, iron/ironing board

Deluxe Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Honeymoon Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, iron/ironing board

Honeymoon Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Premium bedding, pillow-top beds, iron/ironing board

Family Room, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Bunk Beds

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About this property

Hokhmah Heart Hotel

Guesthouse in Puerto Morelos with 24-hour fitness centre and spa services
This guesthouse features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and spa services. Housekeeping is available on request.
Hokhmah Heart Hotel offers 10 air-conditioned accommodations, with free toiletries. Pillowtop beds feature premium bedding. This Puerto Morelos guest house provides complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board, change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the guest house include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Hokhmah Heart Hotel, you'll be within walking distance of Cenote Verde Lucero. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include conference space, laundry facilities and a terrace
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Cenote Verde Lucero and a few minutes from Puerto Morelos Adventure
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hokhmah Heart Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this guest house measures 215 square feet (20 square metres) and includes conference space. Spa services, a terrace, and an arcade/games room are also featured at Hokhmah Heart Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Puerto Morelos guest house.

For a fee, guests can enjoy a full breakfast daily from 9:00 AM to 11:00 AM.
Hokhmah Heart Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 9:00 AM to 11:00 AM for a fee: MXN 90 to 120 for adults and MXN 60 to 120 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Handrails in stairways (91 centimetre high)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: MXN 200 for check-in between 11:00 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per accommodation, per stay, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 90 to 120 for adults and MXN 60 to 120 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: MXN 200 for check-in between 11:00 PM and 8:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Boutique Hokhmah Guesthouse Puerto Morelos
Casa Boutique Hokhmah Guesthouse
Casa Boutique Hokhmah Puerto Morelos
Guesthouse Casa Boutique Hokhmah Puerto Morelos
Puerto Morelos Casa Boutique Hokhmah Guesthouse
Guesthouse Casa Boutique Hokhmah
Casa Hokhmah Puerto Morelos
Casa Boutique Hokhmah
Hokhmah Heart Hotel Guesthouse
Hokhmah Heart Hotel Puerto Morelos
Hokhmah Heart Hotel Guesthouse Puerto Morelos

Hokhmah Heart Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 42 reviews
Rating 8 - Good. 5 out of 42 reviews
Rating 6 - Okay. 3 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Sonia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property has a lot of potential and could have a lot of charm. It is very well situated, the pool and dining area is very nice. The staff was great. However, when we got there the owner had just set in animals, turkeys, chickens and a pig which was situated just bellow our room. The smell of the farm got into the room. Our family was disappointed.
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay here! The property is beautiful. Stayed in honeymoon suite and was very affordable. Didn’t use the heart shaped tub so can’t speak to that-but shower was massive!Located at km 15.5 on Ruta de los Cenotes. Multiple amazing cenotes within walking distance. Recommend “7 Bocas” and “Verde Lucero”. We stayed when there was only 1 other long-term tenant present. Felt like we were in the jungle with the place to ourselves for a couple days. He was a big help navigating the particulars of the place. Staff didn’t speak English, but our rudimentary knowledge of Spanish got the job done. Owner was an expat, we met once. Was friendly, and said she didn’t like to be seen as “the owner” which was a nice change from many places. f you’re wanting to head into town- recommend having your own vehicle as it’s a 400 peso cab ride into Puerto Morelos. Found someone to take us back to property for 300. That would add up quickly if doing multiple times. Simple menu-breakfast was included. Dinners can be had for 150-200 pesos I believe. Was 2 options, 1 at lower price, 1 at higher. That said-we heard changes are coming to the food services soon. (Hi Bill!) Chickens everywhere free range. Pigs in pens. Geese, ducks, guinea pig, hedgehog, multiple friendly dogs. Lovely pool area and lounging zone. Hammocks and beach loungers. Would return for sure, but would bring a rental car next time.
Stayed 2 nights in Jun 2024

2/10 Terrible

Kapil

Travelled with group
Disliked: Amenities
It was terrible .. trust me one hell of scary place .rooms smells like dump yard and u are not alone. U have company with spiders cockrocahes ants inside and wild animals outside ur room 🙏🙏.. the location is really long from city and feels like ancient forest. Trust me dont go for the low price . Even if they offer for free u need to consider twice .. we stayed hardly 4hrs at the place in 4days ..
Stayed 3 nights in Jun 2024

10/10 Excellent

FRANCOIS, Quebec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and really friendly. The beds are comfortable. We loved the gardens and appreciated the jungle vibe. The hosts are helpful and easygoing. They accepted us on an early (really) arrival. everything was smooth.
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was very good!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cant say enough good things about this beautiful place. Melanie is incredibly helpful and friendly (and speaks perfect english for those who need that), she has amazing recomendations for things to do in the area. They offer home cooked meals which were AMAZING, probably one of the best meals we had in mexico. Beto is the concierge and was so good at making you feel cared for at all times, and was also hilarious. We felt right at home, and the surrounding jungle was abslutley gorgeous - the sounds at night are straight out of a movie. There are turkeys and pigs and the friendliest dogs in the world on the property. We would absolutley stay here again. The only thing we could complain about would be we didnt end up using the giant soaker tub which we were excited for as there was no warm water, but everything else was so great it hardly mattered. If you are looking for a romantic place to get away from the beach and bustle, Melanie and Beto will make you feel like one of the family.
Stayed 1 night in Mar 2024

10/10 Excellent

stefan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ACTUAL hidden gem
Blissfully quiet and unique. After a few days in Playa Del Carmen we found this perfect little slice of paradise in the jungle near Puerto Morelos. Decompression initiated! Melanie and the staff were amazing. They guided us to all the right cenotes and helped us make all the right choices during our stay. The room was spacious and comfortable. If you are used to 5 star accommodations this may not suit you. You are truly in the jungles of Mexico. The bird life is amazing. The food is simple and delicious with a truly Mayan flair. We made fast friends with her two dogs. The place is ecologically friendly and the range of travellers we met was diverse and so friendly. The pool is crisp and clean. Perfect to beat the heat and ease the strain of travel. I cannot recommend this place enough. Just dumb luck that we found it. 25 minutes from the beach, and unlike Morelos, nearly mosquito free thanks to the hundreds of nearby cenotes.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is AWESOME!! EXACTLY what I wanted!! A peaceful retreat from the bs of the world and touristy spots!! Its centrally located making everything i wanted to do so easy to get to!
Stayed 7 nights in Jan 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in the jungle just 20 minutes from Puerto morelos, you would have no idea this little villa was nestled away down a dirt road off the main highway. This place is a serious jewel in the rough. The hosts are very down to earth and extremely kind and sweet. Our roon was a basic room but contained everything we needes. The villas look absolutely amazing. The good is great, they have turkeys, chickens and ducks to provide fresh eggs for the gueats. The quiet is unbelievable. Well worth a stay!
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Stayed 2 nights in Dec 2023

2/10 Terrible

Danyel

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
There was mold smell everywhere. It is a hostile situation with a common area it is not a hotel. Melanie was very complaining and not very attentive to her guests whatsoever. The staff would make their breakfast around 7 a.m. and gather and have conversations as there is no rest for the morning. Yes she said breakfast was served every morning but careful if you don't want a banana and some white toast be prepared to pay for your breakfast. Also it is not a restaurant kitchen it is used by the guests as well as people and it is not clean I went to get some jam and the jar was full of mold. Also the morning that they made pancakes not real pancakes mix the syrup on the table had bugs in it. Straight out of the fridge. There was Burns stains all over the curtains in my room as well as a large leak in the bathtub sprayer. The biggest thing was that it's advertised as a safe place for families children and pets it is not my son stepped on a rusty nail on a bridge that resembles a play structure. And we were not even care for at that point. There is no Spa there is no restaurant the bed was comfortable. Cuz I guess I felt like I had to say something nice. Melanie however refused to accept any responsibilities for the conditions of our stay. I would not recommend this place whatsoever there are other places in the jungle not far with much much nicer accommodation and management staff.
Stayed 3 nights in Jan 2022

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to Playa and the Budget rental car did not have a car for us. Melonie, the property owner, was able to connect us with a car in about an hour! She helped us also plan a snorkeling excursion and gave us advice on cenotes to visit. The food was great! The people were awesome. Staying in the jungle off the beaten path was a great experience for the entire family. We will definitely be back!!!
Stayed 2 nights in Dec 2021

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay
We mistakenly bought a night because google maps showed hotel by the beach when in reality, it was about 20 minutes away from the beach, aside from that, staff was very friendly. Something many people may like about this place is that it is located in the forest
Stayed 2 nights in May 2021

4/10 Poor

Sonya

Disliked: Staff & service
Communicated with staff on pre arrangements and asked about how to find the hotel. Hotel returned an email that said not to use google maps and they would send me directions. I followed up with 3 requests asking for directions. Search gave no info either. We ended up having to find another hotel. Poor communication.
Stayed 1 night in Nov 2019

10/10 Excellent

GAELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nuit au milieu de la jungle
C'était super l'endroit est magnifique et les gens qui travaillent ici sont très gentil et très serviables .
Stayed 1 night in Oct 2024

6/10 Okay

Angel

Travelled with family
Liked: Room comfort
Confortable pero…
En el hotel no hay opciones de alimentos. La habitación tenía una parrilla de inducción pero no había trastes para cocinar. Ninguna posibilidad de buscar opciones de comida se no llevas auto porque está alejado de la zona urbana. Un mal olor persistente por el corral de las aves y los cerdos muy cerca de las habitaciones. El cuarto bien, con lo básico para descansar.
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama estaba muy cómoda, es muy bueno el recepcionista, los desayunos, la alberca es muy relajante y todo en la naturaleza
Stayed 2 nights in Jul 2024

8/10 Good

Uriel

Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

German Jesus

Stayed 1 night in Jun 2024

10/10 Excellent

Gilmer Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy confortable y adoc
Stayed 2 nights in May 2024

4/10 Poor

Sandra

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
Tuvimos varios problemas con el jacuzzi, no salía agua y cuando salía no era caliente, en la ducha no había agua caliente ni templada. Las ventanas no tiene en su totalidad como cerrarse para dar privacidad y la ubicación está bastante alejada de los puntos clave, probablemente para alguien que vaya a estarse solo en el hotel puede servirle pero no era nuestro caso
Stayed 1 night in May 2024

10/10 Excellent

Christophe

Stayed 1 night in May 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y estancia muy tranquila 😊
Stayed 2 nights in May 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Excellente option! Cet hôtel est une pépite cachée dans la jungle. L’accueil a été flexible (réception en personne à presque minuit). La chambre était très fonctionnelle (avec un espace cuisine) et confortable. Le cadre est magnifique et magique. Il invite à la détente et au ressourcement. Une belle option pour être au contact de la nature.
Stayed 1 night in Mar 2024

10/10 Excellent

Luis fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities