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Club Regina Cancun

3.5 star property

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Photo gallery for Club Regina Cancun

2 outdoor pools, pool loungers
On the beach
Aerial view
Grand Suite, 2 Bedrooms, Kitchen | Living area | 32-inch TV with cable channels
On the beach

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
Blvd. Kukulkan Km 20.5, Hotels Area, Cancun, QROO, CP 77500
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • Delfines Beach
    ‪2 min drive‬
  • El Rey Ruins
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, Kitchenette

Studio, Kitchenette | View from room

Studio, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

In-room safe, Internet, bed sheets

Club Suite

  • 84 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Jetted Tub

Studio, 1 King Bed, Jetted Tub | View from room

Studio, 1 King Bed, Jetted Tub

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, Kitchen

Grand Suite, 2 Bedrooms, Kitchen | Living area | 32-inch TV with cable channels

Grand Suite, 2 Bedrooms, Kitchen

  • 2 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Club Suite, Ocean View

View from room

Club Suite, Ocean View

  • 84 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Bedroom

In-room safe, Internet, bed sheets

Club Room, 1 Bedroom

  • 84 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Superior

In-room safe, Internet, bed sheets

Suite Superior

  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Quadruple Suite Standard

In-room safe, Internet, bed sheets

Quadruple Suite Standard

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Standard

In-room safe, Internet, bed sheets

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Suite Classic

Private kitchen | Toaster, blender

Quadruple Suite Classic

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite With Sea View

In-room safe, Internet, bed sheets

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room Standard

In-room safe, Internet, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

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About this property

Club Regina Cancun

On beach with 2 outdoor pools, near Delfines Beach
Spend the day on Club Regina Cancun's beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment offers room service, a TV with cable channels and a ceiling fan. A hairdryer, a safe and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Club Regina Cancun offers 69 air-conditioned accommodations with a safe and a hairdryer. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on request.
2 outdoor swimming pools are on site along with a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Club Regina Cancun. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and a restaurant. This comfortable aparthotel has 69 apartments. Each apartment includes amenities such as cable TV channels and free toiletries.
  • Each apartment offers a living room, cable TV and room service
  • Free Wi-Fi in some public areas
  • Enjoy Mexican cuisine while dining at Restaurant Inizio
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 2-minute drive from Delfines Beach
Club Regina Cancun offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Club Regina Cancun. Parking is available for a fee.

This 3.5-star Cancun aparthotel is smoke free.

Restaurant Inizio – This restaurant specialises in Mexican cuisine and serves breakfast and dinner.
Pool Bar – This bar is located by the pool and specialises in Mexican cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Beach

  • On the beach

Pool/Spa

  • 2 outdoor pools
  • Pool loungers

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (MXN 99 per day)

Restaurants on site

  • Pool Bar
  • Restaurant Inizio

Food and drink

  • Blender
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Window screens

Entertainment

  • 32-inch TV with cable channels

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Gift shop/newsstand
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 69 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night
  • Sanitation services: MXN 79.20 per night
  • Resort fee: MXN 320 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness centre access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 99 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cancun Club Regina
Club Regina Cancun
Raintrees Club Regina Cancun
Raintrees Club Regina Hotel Cancun
Regina Cancun
Raintrees Club Regina Cancun Hotel
Raintrees Club Regina Hotel
Raintrees Club Regina
Club Regina Cancun Resort
Club Regina
Club Regina Cancun Hotel Cancun
Club Regina Cancun Cancun
Club Regina Cancun Aparthotel
Club Regina Cancun Aparthotel Cancun
Club Regina Cancun In Cancun (Zona Hotelera)

Club Regina Cancun Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 190 out of 427 reviews
Rating 8 - Good. 119 out of 427 reviews
Rating 6 - Okay. 59 out of 427 reviews
Rating 4 - Poor. 34 out of 427 reviews
Rating 2 - Terrible. 25 out of 427 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Betiana Cortes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was great, the s taff was very nice, the only issue is that the place is not veryy good sound proof as you can hear peple on the hall. But I will come back dor sure!
Stayed 3 nights in Dec 2024

8/10 Good

Ruthdarys

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Better than expected! Need a renovation in the pool chairs and decoration but its very clean and has all the necessities like gym, pool, beach, restaurants, bar, coffee shop, mini market. The staff is very friendly, they even decorated my room for my anniversary without extra charge. The food was reaaaallly good all the time. Location is perfect
Stayed 6 nights in Nov 2024

4/10 Poor

Josh

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property is somewhat misrepresented online. The rooms are not nearly as well-lit or well-equipped as they appear in the images provided here. The rooms are darker, the furniture and appliances (e.g. mini fridge) quite old. The restaurant quality is extremely sub-par. The coffee served at breakfast was so astringent it smelled like rubbing alochol and made us sick. Additionally, Expedia listed a Studio suite for 2 people with an ocean view, and charged extra for the ocean view. While we realize that is a request, the resort notified us at check in that they dont have any rooms at all for 2 people with an ocean view. All the ocean view rooms are larger. Expedia essentially charged extra for something the property doesn't offer. The staff are not particularly friendly either, often appearing annoyed or bothered to have to help a guest. We requested fresh towels that never came, and drink service by the beach is incredibly slow. Wait waited over 20 minutes between being acknowledged by staff and someone coming to take our order - we thought they forgot about us. This property is clearly very old and in need of renovations. Sliding doors in our room were warped and did not slide easily. The shower leaked water all over the bathroom floor, despite it being a dedicated space in the bathroom. The windows in the room did not latch properly. The rooms only have a handle lock, and no secondary chain or deadbolt. Overall, the experience was pretty bad.

2/10 Terrible

Precious

Disliked: Cleanliness, amenities, property conditions & facilities
It’s not worth the money.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at Club Regina and I'd go back again in a heartbeat! The customer service is hands down the absolute best, they are so helpful and accommodating. We stayed in the 2 bedroom, 3 bathroom with living room and kitchen; I love having plenty of space for everyone. The poolside bar has great prices and makes everything fresh when you order, we enjoyed every meal and drink that we had. They have many activities that were so fun! The kids made bracelets and painted seashells, we all played bingo, they played blackjack, had a bartender class lol and karaoke. The cafe has a great variety of specialty drinks and snacks, she makes your crepe and churros when you order so that they are hot and fresh! The beach is beautiful, pools are clean, and there were so many loungers with umbrellas that you never worry about getting a spot. The massages were phenomenal. Jimena kept our space clean and stocked, was always attentive if we needed her, and found my daughters phone in the room after we checked out and rushed down to catch us! Every single host was amazing and friendly. Our time went by way too fast because we had such a wonderful stay at the Club Regina!
Stayed 7 nights in Aug 2024

8/10 Good

iyad

Stayed 5 nights in Aug 2024

10/10 Excellent

Avimael

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very accommodating and friendly. The rooms are being clean everyday.
Stayed 5 nights in Aug 2024

10/10 Excellent

Imelda Priscilla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Áreas muy limpias y buena ubicación
Stayed 5 nights in Aug 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not a huge place, easy to access beach just a few steps, restaurant in front of the beautiful sea, excellent breakfast love this hotel.
Stayed 6 nights in Jun 2024

8/10 Good

Mireya

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay here. Will definitely be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ana Maria, Atlanta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beach , great service
Stayed 4 nights in Jun 2024

10/10 Excellent

Yvette

Liked: Cleanliness, property conditions & facilities
Nice small hotel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jimena

Travelled with family
Stayed 3 nights in Jun 2024

10/10 Excellent

willow

Travelled with group
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael P

Travelled with family
Liked: Cleanliness, property conditions & facilities
Honestly, the best thing about this place is everyone is SO KIND!!!!! They are all helpful and much nicer than some of the more high end resorts we’ve stayed at! They go out of their way to try to accommodate and make it fun!
Stayed 8 nights in Jun 2024

10/10 Excellent

wing sze

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not crowded, nice and friendly staffs.
Stayed 2 nights in Jun 2024

10/10 Excellent

Moramay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant stay, will definitely go back
Stayed 5 nights in May 2024

10/10 Excellent

Deb, Chico

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is beautiful and staff is friendly and very helpful.
Stayed 7 nights in May 2024

10/10 Excellent

wing sze

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reasonable price and have a nice pool
Stayed 3 nights in Jun 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They were friendly and helpful. Didnt have to leave the resort much. They also provided free entertainment like bingo and shows.
Stayed 2 nights in May 2024

10/10 Excellent

Pedro

Stayed 3 nights in May 2024

10/10 Excellent

Brad

Stayed 7 nights in Feb 2024

2/10 Terrible

Helene

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Unsanitary water in room
Stayed 5 nights in Apr 2024

10/10 Excellent

Solange

Liked: Cleanliness, property conditions & facilities
Beautiful
Stayed 4 nights in Apr 2024