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Hacienda Morelos Beach Front Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda Morelos Beach Front Hotel

Outdoor pool, pool loungers
Reception
Breakfast, lunch, dinner served; local and international cuisine
On the beach, sun-loungers
Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av Rafael E Melgar Lote 5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    1 min walk
  • Lola y Moya
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    34 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    26 min drive

Room options

View all photos for Habitación Superior, vista al Mar (No balcony)

Habitación Superior, vista al Mar (No balcony) | In-room safe, desk, bed sheets

Habitación Superior, vista al Mar (No balcony)

  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Deluxe, vista al mar

Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets

Habitación Deluxe, vista al mar

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Premium, Vista al Mar

Habitación Premium, Vista al Mar | In-room safe, desk, bed sheets

Habitación Premium, Vista al Mar

  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

In-room safe, desk, bed sheets

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

In-room safe, desk, bed sheets

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Sea View

In-room safe, desk, bed sheets

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Beach/ocean view

Hotel Arrecifes Suites

Pool
Parking included
Free WiFi
Air conditioning
4.1 out of 5, Very good, (455)
The price is CHF 174
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Arrecifes Suites

About this property

Hacienda Morelos Beach Front Hotel

On beach with outdoor pool, near Puerto Morelos Beach
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hacienda Morelos Beach Front Hotel offers 31 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hacienda Morelos Beach Front Hotel. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local and international cuisine while dining at Muelle Once
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Arrecife de Puerto Morelos National Park and Puerto Morelos Artists’ Cooperative
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle during limited hours is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hacienda Morelos Beach Front Hotel. Free self parking is available. A complete renovation of Hacienda Morelos Beach Front Hotel was completed in December 2016.

Smoking is allowed in designated areas at this 3-star Puerto Morelos hotel.

Muelle Once – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:30 AM to 9:00 PM
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muelle Once

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1000 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hacienda Morelos Beach Front Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Puerto Morelos
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front Hotel Hotel
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Hotel Puerto Morelos

Hacienda Morelos Beach Front Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 226 out of 662 reviews" "
Rating 8 - Good. 263 out of 662 reviews" "
Rating 6 - Okay. 102 out of 662 reviews" "
Rating 4 - Poor. 38 out of 662 reviews" "
Rating 2 - Terrible. 33 out of 662 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Liked: Staff & service
Why not coffee in rooms (very hard to get some in lobby) and mini frig!! Toilet leaked and cleaning in bathroom could have been better. Was always asking for a clean hand towel. Patio furniture was terrible. Why sit on broken chairs to look at such a beautiful view.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jamaal

Stayed 1 night in Aug 2024

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Deborah

no consideration by anyone working there for guests to sleep!
Stayed 8 nights in Jul 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Cara

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

Emily

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
We are 2 friends in our mid/late 30s that stayed for one night. PROS: Close to great restaurant options. Close to a huge modern supermarket with AC. The pool is very chill, with loungers, immediately next to the beach. Great view from the room of the sea. The restaurant beneath looks good although we did not eat there. Very chill area, sleepy beach town vibes. CONS/TO CONSIDER: Staff felt a little disinterested with answering our questions in general. Did not help us with booking a taxi in the morning, told to walk until we found one. We were on the 3rd floor, no elevator all stairs for those with luggage of mobility issues to keep in mind. Room floor made our socks dirty with sand and dirt. Shower water pressure very low, bathroom window did not lock. Door to the room felt very flimsy, as though the lock had been broken and repaired poorly with a screw in the wood, very wobbly and felt a bit insecure. Loud noise from other guests. Not a lot of privacy on the balconies. The AC and ceiling fan were both very weak. Towels and sheets were stained. Pillows uncomfortable, could do with replacing.
Stayed 1 night in Jul 2024

2/10 Terrible

Danielle M

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel room door opened to outside which was not clear in the description, it also DID NOT LOCK! When I asked the manager at the desk for a locking room as a woman traveling alone, they came and drilled into the door frame and adjusted a lock but with a quick wiggle of the door handle it would unlock again. The door also had a one inch opening between the frame- not helping safety, noise, bugs, etc. The bathroom was full of rust and mold. The towels we extremely old and stained. The bed was also rock hard. I switched after one horrible night- they wouldnt adjust policy and give me a refund but I felt unsafe and moved anyway. - VERY DISAPPOINTING
Stayed 4 nights in Jun 2024

2/10 Terrible

Manuel, Mableton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
stay away from this Hotel. bad food. bad room dirty room and stole my hats ( columbia ). etc.
Stayed 1 night in Mar 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the ocean with a nice pool. The rooms are basic but comfortable and clean. Our only issue was water pressure, it was a bit low. The restaurant is outstanding and the town is very walkable. Also very convenient to the supermarket. We would definitely go back
Stayed 8 nights in May 2024

8/10 Good

Mark

Stayed 2 nights in May 2024

8/10 Good

Jennifer

Stayed 2 nights in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Ramirez
Nice location- Quiet A lot of activities to do
Stayed 2 nights in May 2024

8/10 Good

Karamjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient; opposite supermarket, beach front location
Stayed 3 nights in May 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Kelly

Stayed 3 nights in Apr 2024

8/10 Good

Leon, Denver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ocean view was nice. The people here are very nice and it’s a bit peaceful only thing I really didn’t like about. I didn’t have no wash towels to wash my body with I guess they don’t Provide them . I did have dry towels, but no wash towels. They got two for one drinks are great too. Monday through Sunday beautiful ocean view for the restaurant as well as your room. I wouldn’t drink the water. It does come out a little brown in the sink. But overall, I enjoy my stay.
Stayed 4 nights in Apr 2024

8/10 Good

Otto, Mercer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than I was expecting from the reviews. I would stay again, no problem. The staff were all really nice and accommodating. Everything was clean. The restaurant priced average and the good was good quality. The only thing I'll add is bring washcloths.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tracy

Stayed 8 nights in Mar 2024

8/10 Good

richard

Stayed 1 night in Apr 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Repeat visitor to hotel. However, it seems like the food quality and service has declined. Used to have a nice lobby coffee bar in the morning, not a pot of coffee and powder creamer. Hotel allowed some construction work on the property until midnight making it impossible to sleep. For the relative price to other hotels it seems this one has slipped down the list. Used to be a real gem.
Stayed 2 nights in Apr 2024

2/10 Terrible

olivia

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Flor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and attentive staff.
Stayed 9 nights in Mar 2024

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the receptionist and I had difficulty communicating. Our language skills not the best. But, usually we got our points across.
Stayed 7 nights in Mar 2024