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Hotel Colonial San Carlos Cancún Centro

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Colonial San Carlos Cancún Centro

Reception
Reception
Standard Room | Balcony view
Family Suite | Bed sheets
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Cedro, Cancun, QROO, 77500
  • Mercado 23
    ‪1 min walk‬
  • Las Palapas Park
    ‪8 min walk‬
  • Benito Juarez Municipal Building
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Triple Room

Triple Room | Bed sheets

Triple Room

  • Sleeps 3
  • 1 Large Single Bed and 2 Double Beds

View all photos for Classic Room

Bed sheets

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Bed sheets

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Bed sheets

Family Suite

  • City view
  • Sleeps 4
  • 4 Double Beds

View all photos for Basic Single Room, Non Smoking, Private Bathroom

Basic Single Room, Non Smoking, Private Bathroom | Bed sheets

Basic Single Room, Non Smoking, Private Bathroom

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Bed sheets

Comfort Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Economy Room

Economy Room | Bed sheets

Economy Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Colonial San Carlos Cancún Centro

Cancun hotel in Downtown Cancun with free breakfast and 24-hour front desk
A 24-hour front desk, free breakfast and free Wi-Fi in public areas are available at this smoke-free hotel.
Hotel Colonial San Carlos Cancún Centro offers 24 accommodations. 18-inch LCD televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.
During your stay at Hotel Colonial San Carlos Cancún Centro, you're just a quick walk from Mercado 23. Features include free breakfast and free WiFi in public areas.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Just a 5-minute drive from Ultramar Ferry Puerto Juárez and a few minutes from Cancun Mall
Free breakfast is served daily. WiFi is free in public spaces.

This 3-star Cancun hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch LCD TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Colonial San Carlos Cancún Centro

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Colonial San Carlos
Colonial Carlos Cancun Centro
Hotel Colonial San Carlos Cancún Centro Hotel
Hotel Colonial San Carlos Cancún Centro Cancun
Hotel Colonial San Carlos Cancún Centro Hotel Cancun

Hotel Colonial San Carlos Cancún Centro Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 76 reviews
Rating 8 - Good. 9 out of 76 reviews
Rating 6 - Okay. 15 out of 76 reviews
Rating 4 - Poor. 7 out of 76 reviews
Rating 2 - Terrible. 11 out of 76 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Nice location
Stayed 4 nights in Feb 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
All they need is a pool. Good people here
Stayed 2 nights in Feb 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Close to market and easy access
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Excelente ubicación
Stayed 4 nights in Feb 2025

2/10 Terrible

steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell of septic in the room. No power outlets.
Stayed 2 nights in Feb 2025

10/10 Excellent

Laurence

Disliked: Cleanliness, property conditions & facilities
Not the conventional hotel but the second coolest I've been. Very well located. I would go back on my next trip
Stayed 9 nights in Jan 2025

4/10 Poor

Newton Massao

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old hotel. Good price.
Stayed 2 nights in Jan 2025

8/10 Good

Rainer

Disliked: Property conditions & facilities
Last floor is difficult to climb
Stayed 3 nights in Jan 2025

8/10 Good

pablo

Liked: Staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Rafael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas están de lo peor, no me hicieron válido el pago en Expedia, tuve que pagar en efectivo, hay agua el piso del baño, la puerta es insegura
Stayed 1 night in Jan 2025

8/10 Good

Gregory landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical hotel. Inexpensive great market 100 yards away
Stayed 7 nights in Jan 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just what I needed for my weekend getaway!
Stayed 2 nights in Jan 2025

2/10 Terrible

Rolando

Stayed 6 nights in Dec 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno mercado, proxima.
Stayed 11 nights in Dec 2024

8/10 Good

Gregory landon warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grea locatioon.
Stayed 1 night in Dec 2024

6/10 Okay

Marisela

Liked: Staff & service
I liked that it was safe, but didn't like that it was too many stairs and no elevator.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Don’t expect any thing like the Ritz's but I tell you what… alright for the money
Stayed 4 nights in Dec 2024

10/10 Excellent

Evelyne

Stayed 5 nights in Dec 2024

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a scam. Avoid at all cost. It is roach infested and nothing works. If you request a refund they will curse at you. This business should be banned from Expedia immediately.

2/10 Terrible

Khateyah

Disliked: Cleanliness, staff & service, property conditions & facilities
Omg u pay for what u get It was so bad we had headache all night
Stayed 4 nights in Dec 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible chip hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Dec 2024

6/10 Okay

Bruno

Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Staff & service
So the place is definitely a “you get what you pay for”. Good for a low budget trip or in my case I missed my flight and it was a good option to not spend another day at the airport and not to spend a lot of money. The staff is super friendly and there’s always someone who can help you at the front desk. The place is surrounded by a lot of small local businesses so prices for food and souvenirs are significantly lower than touristic areas.
Stayed 1 night in Dec 2024