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12 Nov 2024 by eConcierge
Hola Fabio! Thank you for taking the time to share your feedback with us. Your insights are truly invaluable to our ongoing efforts to provide an exceptional experience for every guest. Cleanliness is a top priority, and we have shared your comments with our team to ensure that our high standards are consistently met. Your feedback on our entertainment options is also very helpful as we make any needed adjustments to create the perfect blend of relaxation and liveliness for our guests. Thank you as well for your kind words about Juan, Victor, and Guillermo. Their dedication makes a positive impact, and your recognition is very encouraging. We look forward to welcoming you back to showcase our improvements and provide you with an even more memorable getaway. Until then, safe travels! Warm regards,
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
Water activities
Entertainment
Not included
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. A private beach is featured. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers its guests 2 outdoor swimming pools and a fitness centre. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. Free self parking and valet parking are available. This 4.5-star Cancun property is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 400 air-conditioned accommodations with minibars and a safe. Smart televisions come with cable channels and Netflix. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Aglio – This restaurant specialises in Italian cuisine and only serves dinner.
Mediterraneo – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Galeria International Caf – This restaurant only serves breakfast. Open daily.
Le Lys – This restaurant specialises in French cuisine and only serves dinner. Open daily.
Amber Bar – On-site rooftop bar. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
