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5.0 out of 5

"Had a great holiday the view ftom the balcony was stunning, hotel was right on a beautiful beach and near shops and clubs.Would definitely go back. " More

By a verified traveller on Sat 28 Apr 2018

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Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Altitude Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Altitude Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Krystal Grand Cancun All Inclusive, you're just a quick walk from Gaviota Azul Beach. Enjoy features like free valet parking, plus 3 outdoor pools and 4 restaurants.

  • Free WiFi
  • Free valet parking
  • For dining with ocean views, stop by O, one of the property's 4 restaurants and 4 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body treatments, hydrotherapy or hot stone massages at Spa Reflect
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, volleyball and a playground
  • Steps from Gaviota Azul Beach and 7 minutes on foot from Cancun Convention Center

Krystal Grand Cancun All Inclusive ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Krystal Grand Cancun All Inclusive

Everyone (1)
5 out of 5
Had a great holiday the view ftom the balcony was stunning, hotel was right on a beautiful beach and near shops and clubs.Would definitely go back.

Posted by , from Scotland on 28 Apr 2018

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Comment from Hotel Management

1 May 2018 by Gerente de Calidad y Servicio

Dear Robert, we all are really pleased to know you comments about your experience regarding our service. Please come back soon here, your home away from home.

About the Reflect Cancun Resort & spa- Plan Europeo

Location Boulevard Kukulkan Km 8.5, Cancun, 77500

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property Features

Krystal Grand Cancun All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Krystal Grand Cancun All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. This all-inclusive hotel also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Valet parking is free.

  • 395 guestrooms or units
  • 14 levels
  • 2 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Krystal Grand Cancun All Inclusive offers 395 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Minibar
  • In-room dining
  • LED television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

O – Overlooking the ocean and garden, this restaurant only serves breakfast.

The Grill – Overlooking the ocean and pool, this restaurant serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

The Deli – This coffee shop serves breakfast, lunch and dinner.

The Beach Bar and Grill – This beachfront bar only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

The Lounge and Terraces – This tapas bar serves lunch and dinner. Open daily.

Room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Spa Reflect has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Hot tub in spa
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

  • Children stay free
  • Staffed front desk

Hotel Names

  • Cancun Hyatt Regency
  • Cancun Regency
  • Cancun Regency Hyatt
  • Hyatt Cancun Regency
  • Krystal Grand Punta Cancun Resort
  • Hyatt Regency Hotel Cancun
  • Regency Cancun
  • Regency Hyatt Cancun
  • Hyatt Regency Cancun Hotel Cancun
  • Krystal Grand Punta Cancun Hotel
  • Krystal Grand Punta Hotel
  • Krystal Grand Punta Cancun
  • Krystal Grand Punta
  • Hyatt Cancun
  • Krystal Grand Punta Resort
  • Krystal Grand Cancun Inclusive
  • Krystal Grand Cancun All Inclusive Hotel
  • Krystal Grand Cancun All Inclusive Cancun
  • Krystal Grand Cancun All Inclusive Hotel Cancun

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.