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Mia Reef Isla Mujeres - All Inclusive

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mia Reef Isla Mujeres - All Inclusive

Exterior
Deluxe Room, Ocean View | Terrace/patio
Outdoor pool, pool umbrellas, pool loungers
View from property
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Pool

Explore the area

Map
Calle Zazil-Ha S/N, Zona 7, Islote El Yunque, Isla Mujeres, QROO, 77400
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    1 min walk
  • North Beach
    1 min walk
  • Aztlán Galería
    4 min walk
  • Isla Mujeres, Quintana Roo (ISJ)
    13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, Ocean View

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Deluxe Villa Ocean Front Suite

Deluxe Villa Ocean Front Suite | Minibar, in-room safe, desk, blackout curtains

Deluxe Villa Ocean Front Suite

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout curtains

Basic Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, Ocean View

Minibar, in-room safe, desk, blackout curtains

Family Double Room, Ocean View

  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

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About this property

Mia Reef Isla Mujeres - All Inclusive

On private beach with outdoor pool, near North Beach
Catch some rays on Mia Reef Isla Mujeres - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Mia Reef Isla Mujeres - All Inclusive offers 164 accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, a marina and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Mia Reef Isla Mujeres - All Inclusive. During your stay, you're just a quick walk from North Beach. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages or facials at the spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes a private beach, a gym and a sauna
  • Guests have great things to say about the beach and the helpful staff
  • Steps from North Beach and 8 minutes on foot from Isla Mujeres Cemetery
Mia Reef Isla Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Mia Reef Isla Mujeres - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and kayaking.

A free manager's reception is offered daily. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, an outdoor pool and a sauna. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Isla Mujeres property.

The property hosts a free manager's reception daily.
Mia Reef Isla Mujeres - All Inclusive has 3 restaurants on site.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Avalon Club Reef
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Mía Reef Isla Mujeres Resort
Mía Reef Resort
Mía Reef Isla Mujeres All Inclusive
Mía Reef All Inclusive
Mia Reef Isla Mujeres All Inclusive
Mia Reef All Inclusive
Mía Reef Isla Mujeres
Mia Reef Isla Mujeres
Mia Reef
Mia Reef Isla Mujeres All Inclusive All-inclusive property
Mia Reef All Inclusive All-inclusive property
Mia Reef Inclusive inclusive
Mia Reef Isla Mujeres - All Inclusive Isla Mujeres
Mia Reef Isla Mujeres - All Inclusive All-inclusive property

Mia Reef Isla Mujeres - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 487 out of 1053 reviews" "
Rating 8 - Good. 263 out of 1053 reviews" "
Rating 6 - Okay. 152 out of 1053 reviews" "
Rating 4 - Poor. 80 out of 1053 reviews" "
Rating 2 - Terrible. 71 out of 1053 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia

Travelled with partner
Liked: Staff & service
You go to the mia reef for the location. There is nothing else like it. Being said this is our third time staying here. The hotel up keep is falling short. The beach is shrinking yearly. But The staff as always is amazing. Shot out to the bar staff and waiters they do make your stay as amazing as you make it.
Stayed 10 nights in Sep 2024

4/10 Poor

Brian

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location was amazing! The rest not good. Only two places to eat. The buffet was small and limited options. The power went out on us one of the nights for 20-30 minutes. The hot water didn’t work the last morning I was there. I would not stay there again.
Stayed 6 nights in Sep 2024

10/10 Excellent

Felix

Stayed 4 nights in Jul 2024

10/10 Excellent

juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good and has everything we were looking for. But I want say that the service is excellent! We went to the restaurant Las Marias, for Mexican and Italian food for three nights and the servers, Tomas and Patricio are excellent, nice guys! Thank you for everything Talking about the beach, simply a Paradise, best beach ever! I will back for sure
Stayed 3 nights in Sep 2024

8/10 Good

Jazmine

Travelled with family and small children
Liked: Cleanliness, staff & service
We went with our two small children. Location was amazing and the beachfront was small but didn’t feel over crowded. We have been to isla before and knew we wanted to stay here due to no large waves on the beach. Especially for our small children. Beach service was slow due to not enough staff on site. The hotel itself was ok. Didn’t feel high end. We stayed in the villas. The rooms were small and didn’t even have anything special. Food was good but redundant. Felt fresh but not varied. I probably won’t stay here again. It was overpriced.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jose Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Katrina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Location and food were great. Rooms were clean. Staff was nice and the owner was there during our visit looking at the facility. I think improvements are coming. Overall they cater to families and little kids. We felt safe and the fish were plentiful.
Stayed 4 nights in Aug 2024

6/10 Okay

Galyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loved the water! Beach is crowded and smells from the seaweed, it needs to be cleaned up daily. We stayed in the villas which smelled like sewer outside. One of the employees told us they don't need to have the best hotel because of the location.
Stayed 7 nights in Aug 2024

10/10 Excellent

Raquel

Liked: Amenities
Very nice rooms
Stayed 4 nights in Aug 2024

10/10 Excellent

Tiki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Lanay

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Overall experience was good away from resort. Nice for the room upgrade, greatly appreciated. Inside reception area very clean, smelled amazing. Not enough food choices (to me). The room smoke detector or carbon monoxide alarms didn’t work, water want hot, took 45 minutes to get fresh towels, tv was in Spanish unable to get help changing settings, unable to properly secure the room while asleep the door lock latch thing was broken.
Stayed 2 nights in Aug 2024

6/10 Okay

Francisco

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
If your looking for a great beach this is the place, other than that the hotel is all around is pretty average, wouldn’t go back to hotel
Stayed 4 nights in Aug 2024

6/10 Okay

francisci j

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
olores fuy feos y muy sucio lugar
Stayed 3 nights in Aug 2024

4/10 Poor

Natalie

Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
For 3 out of 5 days, we did not have any water at all. The other 2 days has cold water. The WiFi did not work at our room. The bird sanctuary outside our VIP room left a strong bird poop smell and had bird loud all throughout the night. It kept us awake many nights. The staff would not help with the water issue and tried to say the entire island was out when in fact it wasn’t. Very disappointed. The manager said because we booked through Expedia, there was nothing they could do.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jeongmin, Manlius

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I prepaid through Expedia, but they asked me to pay extra taxes, fees, etc. Also, there are tons of mosquitos in bedroom. I caught over 100 mosquitos, but they kept coming into the bedroom somehow. My wife and I got over 100 mosquito bites over 2 nights and we couldn't sleep.
Stayed 2 nights in Aug 2024

6/10 Okay

Karina, Belleville

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The beach was excellent, food was good but not too many options. Staff were friendly and kind. The hotel installation was very poor and damaged.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jason or Giselle, Richmond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mia reef is last resort on island so its like living on a culdesac no foot or any traffic accept those staying at resort same for beach area
Stayed 5 nights in Aug 2024

6/10 Okay

Darla Kay

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean access is outstanding.
Stayed 7 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

6/10 Okay

Tanya

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location of this property is truly the only thing I absolutely loved. The food was mediocre at best, the rooms were outdated and small and the beds very hard!!. The hotel was unkept and dirty, except for the lobby. You can not get drinks with top shelf liquor unless you’re part of the “MIA Club”. For 2 days we had no hot water due in the hotel. The towel hut to get beach towels is only open from 9am-5pm. So if you have an early morning excursion, make sure you get your towel the day before. They run out of wine daily, they run out of the fish at the ceviche bar by 4pm (and it’s only open for 1pm-6pm). All in all, sadly this all inclusive is not for me.
Stayed 6 nights in Aug 2024

10/10 Excellent

ANA CARMEN, Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful but i need they need to upgrade it in every way. I was there 5 years ago and the place took my breath away but now that i went in July, everything looks old? I don't know i just this that if the do a make over of the place it would be like sooooo nice. The staff there though omg theyre so nice and attentive especially LUIS (the bartender) hes the best 👌 👍
Stayed 6 nights in Jul 2024

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach there.
Stayed 5 nights in Aug 2024

6/10 Okay

Kirsten Harris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property does not live up to the pictures online. It is a bit dated and not the cleanest. The pool was murky and had loads of tiles breaking off so one entrance was blocked off as someone cut their foot on the loose tiles. The hot water went out which was not the end of the world since it was so hot. Food options are very limited. Overall the stay was pleasant but not sure we would rush back in a hurry. The ocean was truly amazing and the best part of the hotel.
Stayed 6 nights in Aug 2024

8/10 Good

Joanna

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
The elevator kept getting stuck . I didn’t like having to make reservations every day at a certain time because we weren’t there during the day. The rooms were clean. The beach was beautiful
Stayed 3 nights in Jun 2024

4/10 Poor

Yadarys

Travelled with family
Disliked: Property conditions & facilities
Excellent location for a hotel that has not been renovated since it was built. It’s sad to see how deteriorated the entire complex is for the beautiful beach it has. The food not the drinks wetr good. Employees were friendly.
Stayed 4 nights in Aug 2024