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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
In-room safe, laptop workspace, blackout curtains, soundproofing
In-room safe, laptop workspace, blackout curtains, soundproofing
In-room safe, laptop workspace, blackout curtains, soundproofing
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Ventura Park Cancun
    4 min drive
  • Riviera Cancun Golf Resort
    5 min drive
  • Iberostar Cancun Golf Course
    7 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    10 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 2 Bedrooms, Balcony

  • 62.95 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Balcony, Partial Ocean View

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds, Balcony, Partial Ocean View

  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • 52.62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Balcony

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed, Balcony

  • 39.27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds, Balcony

  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

  • 52.62 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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4.2 out of 5, Very good, (1521)
The price is CHF 1'508
for 1 night
includes taxes & fees
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About this property

Residence Inn by Marriott Cancun Hotel Zone

Cancun hotel in Zona Hotelera with 2 outdoor pools and free breakfast
This smoke-free hotel features 2 outdoor pools, a restaurant and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Residence Inn by Marriott Cancun Hotel Zone offers 158 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. This accommodation has separate sitting areas and includes dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a 24-hour fitness centre.
The free breakfast at Residence Inn by Marriott Cancun Hotel Zone gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a poolside location while dining at Pick&Chill Rooftop Snack
  • Take a swim in the 2 outdoor pools
  • Services include free food shopping service, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness, spaciousness and overall comfort
  • Just a 4-minute drive from Ventura Park Cancun and a few minutes from Delfines Beach
  • Cats and dogs welcome for a fee
Residence Inn by Marriott Cancun Hotel Zone offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 2540 square feet (236 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Cancun Hotel Zone. Self parking is free.

This 3-star Cancun hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Pick&Chill Rooftop Snack – This poolside rooftop bar only serves light fare.
A hosted evening meal is available for a surcharge daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 20
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,540 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (124 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: USD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1387 out of 2281 reviews" "
Rating 8 - Good. 501 out of 2281 reviews" "
Rating 6 - Okay. 193 out of 2281 reviews" "
Rating 4 - Poor. 92 out of 2281 reviews" "
Rating 2 - Terrible. 108 out of 2281 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chizaria

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ronell

Stayed 1 night in Sep 2024

10/10 Excellent

faye

Stayed 2 nights in Aug 2024

10/10 Excellent

Karapet

Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

8/10 Good

Ebony Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Ruslan

Na
Stayed 5 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Ridiculous taxi expenses. $90 round trip to the Bogo..
Stayed 4 nights in Aug 2024

10/10 Excellent

Oracio

Stayed 1 night in Aug 2024

6/10 Okay

Keita Nicole

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Rubicela, Crest Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito hotel y en zona segura
Stayed 4 nights in Aug 2024

6/10 Okay

Kar

Stayed 1 night in Aug 2024

10/10 Excellent

Kunal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Hector

Liked: Amenities
All good
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE LUGAR SOLO COMO RECOMENDACIÓN UNA BOTELLA DE AGUA EN LAS RECAMARAS NO AFECTA EN NADA
Stayed 4 nights in Aug 2024

10/10 Excellent

Angel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The hotel was clean and breakfast was good.
Stayed 5 nights in Aug 2024

10/10 Excellent

Zarriyah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Nancy

Stayed 2 nights in Aug 2024

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio, limpio y empleados amables
Stayed 5 nights in Aug 2024

8/10 Good

Noel

Stayed 1 night in Aug 2024

10/10 Excellent

Gloriana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ernest&Steph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service
I went to cancun for a 8 days vacation. I book this hotel for 4 days. The room we got didn't have a shower curtain in second bathroom. I booked the next 5 days again but different room, again the second shower wasn't working properly. The pool water was not clear. Needs some attention. Besides that everything was good.
Stayed 5 nights in Aug 2024

10/10 Excellent

Victor M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto por que esta muy como esra serca de muchos lugares padres
Stayed 2 nights in Aug 2024