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Royal Solaris Cancun - All Inclusive

4.0 star property

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Photo gallery for Royal Solaris Cancun - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Deluxe Room, Ocean View | Free minibar, in-room safe, desk, blackout curtains
Reception
Deluxe Room, Jetted Tub, Ocean View | Free minibar, in-room safe, desk, blackout curtains
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    ‪13 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View | Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Jetted Tub, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

Free minibar, in-room safe, desk, blackout curtains

Deluxe Lagoon Room

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Quadruple Room Superior

Free minibar, in-room safe, desk, blackout curtains

Quadruple Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Sea View

Free minibar, in-room safe, desk, blackout curtains

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior With Lake View

Free minibar, in-room safe, desk, blackout curtains

Room Superior With Lake View

  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Room Deluxe With Sea View

Free minibar, in-room safe, desk, blackout curtains

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (3809)
The price is CHF 453
for 1 room
includes taxes & fees
22 Feb - 23 Feb
GR Solaris Cancun & Spa - All Inclusive

About this property

Royal Solaris Cancun - All Inclusive

Family fun on the beach, with outdoor pool, near Delfines Beach
At Royal Solaris Cancun - All Inclusive, hit the beach, dine on-site at Las Fuentes or enjoy a drink at one of the property's 2 bars/lounges. Housekeeping is available on request.
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and a safe. 40-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Royal Solaris Cancun - All Inclusive. During your stay, you're just a quick walk from Nichupté Lagoon. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a swim-up bar and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a playground and yoga classes
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of El Rey Ruins and Iberostar Cancun Golf Course
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royal Solaris Cancun - All Inclusive offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces.

Spa services, a complimentary children's club, and gift shops/newsstands are also featured at the family-friendly Royal Solaris Cancun - All Inclusive. Free self parking and valet parking are available. A complete renovation of Royal Solaris Cancun - All Inclusive was completed in June 2020.

Smoking is allowed in designated areas at this Cancun property.

Las Fuentes – This buffet restaurant only serves breakfast.
Rosmarinus – Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Marcopolo
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 692 out of 1609 reviews
Rating 8 - Good. 409 out of 1609 reviews
Rating 6 - Okay. 264 out of 1609 reviews
Rating 4 - Poor. 112 out of 1609 reviews
Rating 2 - Terrible. 132 out of 1609 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hassan

Stayed 5 nights in Oct 2024

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Giovani at the pool bar is none other. He knows your drinks from day one. Hector in the dining room gave impeccable service. I forget the name in the main bar, but he always had champagne for dinner ready This place truly is spotless. The views incredible.
Stayed 5 nights in Nov 2024

2/10 Terrible

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My Husband and I stayed at Royal Solaris for 4 nights and we were very disappointed because the kids water area was closed the whole time we stayed. We have toddlers and the whole reason why we booked this hotel was because of the kids water area.
Stayed 3 nights in Nov 2024

6/10 Okay

Harun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been in couple place in Cancun last couple years but this one has worst food ever .staff and service was good but the taste and food quality was bad.i don’t think i will visit again.
Stayed 5 nights in Oct 2024

10/10 Excellent

René Eduardo Olazagasti

Stayed 7 nights in Oct 2024

4/10 Poor

Anahita

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
This was my second time in Royal Solaris. My first stay was in 2018, we loved the place. This time, we wanted to go to the same place but we weren't happy with the service at all. Some of the staffs are really mean. We had lots of experiences that they kept my 2 years old waiting in the line for a service like food or a juice EVEN when it was our turn. To them the priority goes either to the members, to Spanish speaking's or to whoever pays more tip. On several occasions staff including the front desk gave me wrong information, caused me to lose an event. Like when on Halloween day, I asked them if they have any special activity for this day. The front desk lady said we only have something at 11 near the pool. Later I found the poster for Halloween day which included multiple activities the whole day. The same night in the theater I asked another staff who was part of the show, if that night, after the custom contest they have any dance? she said not in the theater but we will gather near the pool for dancing. We went back to our room and 30 mins later while I was putting my little one to bed, my husband went to the theater again finding out there was an interesting dance in the theater and there was nothing going on around the pool that night, so you tell me are they just not smart enough for the job or do they do it intentionally? Next time I go Cancun, for sure Royal Solaris is not my choice. If you have kids, I strongly discourage you to go to this place. Not kid friendly
Stayed 1 night in Nov 2024

6/10 Okay

John, Framingham

Liked: Cleanliness, staff & service, property conditions & facilities
I think the one thing about this is that upon arrival we had to pay a $5 fee for everyday stayed and for an all Inclusive I would’ve assumed that it would’ve been included in the price. That would be the only thing that would’ve been appreciated to know upon arrival .
Stayed 7 nights in Oct 2024

8/10 Good

Armando Flores

Travelled with partner
Liked: Staff & service, property conditions & facilities
The agresivity to sell their package tours
Stayed 3 nights in Oct 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Security dinning options walkable transportation
Stayed 5 nights in Oct 2024

8/10 Good

Baer

Travelled with partner
Liked: Cleanliness, staff & service
Very old in need of a refresh. Elevators worked sporadically. Food was delicious. Service was excellent.
Stayed 14 nights in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Test
Stayed 3 nights in Oct 2024

6/10 Okay

Hannah

Liked: Staff & service
Stayed 5 nights in Oct 2024

6/10 Okay

Itzel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated and limited services. Would probably not go back
Stayed 5 nights in Oct 2024

6/10 Okay

Ashanti

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beautiful sunrise and sunsets. Rooms are clean and spacious. But No real entertainment and not much of a beach to swim on. Food and drinks were horrible. I did manage to find a mixed fish stirfry made on the grill. I ate the same thing for 4 nights! Don't get fooled into doing the presentation. It's a waste of time!
Stayed 4 nights in Oct 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was unprofessional and blatantly rude. The supervisor hid in his office and refused to assist us when we were not receiving the proper welcome and check-in. Very shocking
Stayed 7 nights in Oct 2024

8/10 Good

Juan, Arlington

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a good experience, since we got there they let us checking early since our flight got there at 11am, the staff was great. Dalay in Las Fuentes Restaurant was awsome, also the girl at the Kid’s area was great with my kids. And also Alejandra from sales too. Overall a good experience the only thing I think they need to improve is the food is not bad but it could be way better. But we definitely will be back
Stayed 4 nights in Oct 2024

6/10 Okay

Francisco

Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

Alejandro

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During the entire stay, 1 of the 4 elevators was not working. The power went out twice, the first time it took a couple of hours to come back, during this time the elevators did not work, and the hotel only has emergency/service stairs, which have the service elevator and many times it was difficult to get through since the cleaning carts were there to move between floors. The next day the power went out again but now because of the hours, that meant that the rooms were left without water and air conditioning, the room was quite hot, and again going up to the room was too complicated due to the service stairs. The beach has no shade during the day, there are no palapas or umbrellas to spend time there, which prevents small children from enjoying the sand.
Stayed 5 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Would never stay there again!
I heard this hotel is old and it was rundown. I will never stay there again and never get an all inclusive. I went out for dinner because there were no good options for dinner at all.
Stayed 1 night in Oct 2024

8/10 Good

Edin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time at Royal Solaris, everything was good. Just wish they had more dining options.
Stayed 3 nights in Sep 2024

8/10 Good

michelle

Stayed 4 nights in Sep 2024

10/10 Excellent

MARLENA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious and the property had lots of dining options.
Stayed 4 nights in Sep 2024

6/10 Okay

Joseph

Stayed 6 nights in Sep 2024

2/10 Terrible

Tony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with the food . You can’t go to the beach in the water because it’s blocked with huge rocks.
Stayed 6 nights in Sep 2024