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Royal Solaris Cancun - All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Royal Solaris Cancun - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Deluxe Room, Jetted Tub, Ocean View | Free minibar, in-room safe, desk, blackout curtains
Aerial view
Reception
Deluxe Room, Ocean View | Free minibar, in-room safe, desk, blackout curtains

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Gym
  • Room service
  • Spa

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    13 min walk
  • Iberostar Cancun Golf Course
    13 min walk
  • Delfines Beach
    16 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    13 min drive

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View | Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Jetted Tub, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

Free minibar, in-room safe, desk, blackout curtains

Deluxe Lagoon Room

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

GR Solaris Cancun & Spa - All Inclusive

Pool
All-inclusive
Spa
Kids pool
4.0 out of 5, Very good, (3677)
The price is CHF 329
for 1 room
includes taxes & fees
16 Jan - 17 Jan
GR Solaris Cancun & Spa - All Inclusive

About this property

Royal Solaris Cancun - All Inclusive

Family fun on the beach, with outdoor pool, near Delfines Beach
At Royal Solaris Cancun - All Inclusive, hit the beach, dine on-site at Las Fuentes or enjoy a drink at one of the property's 2 bars/lounges. Housekeeping is available on request.
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and a safe. 40-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Royal Solaris Cancun - All Inclusive. During your stay, you're just a quick walk from Nichupté Lagoon. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a swim-up bar and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, fitness classes and a playground
  • Guests have great things to say about the beach and the clean guestrooms
  • 13 minutes by foot from Iberostar Cancun Golf Course and a 1-minute drive from Delfines Beach
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royal Solaris Cancun - All Inclusive offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces.

Spa services, a complimentary children's club, and gift shops/newsstands are also featured at the family-friendly Royal Solaris Cancun - All Inclusive. Free self parking and valet parking are available. A complete renovation of Royal Solaris Cancun - All Inclusive was completed in June 2020.

Smoking is allowed in designated areas at this Cancun property.

Las Fuentes – This buffet restaurant only serves breakfast.
Rosmarinus – Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Marcopolo
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 687 out of 1589 reviews" "
Rating 8 - Good. 403 out of 1589 reviews" "
Rating 6 - Okay. 256 out of 1589 reviews" "
Rating 4 - Poor. 113 out of 1589 reviews" "
Rating 2 - Terrible. 130 out of 1589 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Stayed 6 nights in Sep 2024

2/10 Terrible

Tony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with the food . You can’t go to the beach in the water because it’s blocked with huge rocks.
Stayed 6 nights in Sep 2024

6/10 Okay

Karol, Marietta

Travelled with family
Liked: Cleanliness, staff & service
A few things to take into consideration the staff is very nice however the food was not good at all and very limited. The food at the Rosemarius was disgusting more of a salad bar buffet no sides, la fuentes buffet which is available most of the time was not good except for Mondays which is Mexican night. Breakfast at la fuentes is okay, the sopes the lady makes are amazing. But the snack bar is gross pizza, hot dogs, and burgers were gross. Alcohol? Super water down, I drank all day and never felt a thing. The entertainment was okay, shows only last 20 minutes. The fantasy show was really good, the pool entertainment was poor, I paid $400 more to switch from GR solaris thinking the Royal would be better and it was not! The kids club was okay, very basic. But they tried. The hurricane passed while we were there and the entire hotel was leaky everywhere, my kids actually slipped in the lobby because of it! Leaky hallways, our rooms got wet from the rain. The staff at the entrance just spends all day harrasing people to do their member plan. Beach Access is HORRIBLE, super rocky. I saw all this when I booked it in the reviews and I ignored the reviews, I should have believed everyone. I was so happy to go home, I will not come back to this hotel.
Stayed 6 nights in Sep 2024

2/10 Terrible

Tony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They should let people know that they can't go to the beach because they are huge rocks blocking you to enter the water . I came here to enjoy the see and going in the water,I was very disappointed.
Stayed 6 nights in Sep 2024

2/10 Terrible

Aman

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Water leakage all over in hall way and elevator. Only one elevator was working
Stayed 4 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! My family of four had a great time during our vacation. Highlights include friendly staff and cleanliness.
Stayed 5 nights in Sep 2024

4/10 Poor

Steven J

Travelled with partner
Liked: Staff & service
too many children running around the bar area, taking up space in the bar area, taking up space in the pool bar area.Not enough shaded areas with seating for older people. Pool not accessible for seniors, no hand rails, Rooms plumbing issues, unplug the vent so water drains from sinks and toilet flushes, had to figure out myself how to adjust t-stat, maint, were clueless. Buffet very poor choice from day to day.
Stayed 7 nights in Sep 2024

10/10 Excellent

Rosalina

Stayed 7 nights in Aug 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean, housekeeping service is really good as well as all the dining options. What I didn't like was to see a guy outside of my window jumping out of nowhere from a cable on 3 rd floor cleaning and wiping the window while me and my daughter were inside the room and didn't expect that.
Stayed 1 night in Sep 2024

8/10 Good

bernal

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would give this place 3 stars but the cockroaches killed it for me. So discussing to be walking around the property and they are all over not to mention the 2 we saw in our room.
Stayed 6 nights in Sep 2024

10/10 Excellent

Diego

Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I’m pretty disappointed with this place. It says that it’s 4 stars but I’m pretty sure that was 30 years ago. The place needs a remodel and constantly smelled like sewage. The staff was excellent for the most part but watch out for the “concierge “ they’re just a time share scam and they intentionally try to make you feel uncomfortable if you don’t play into their game. The food lacks taste and quality, all the bread I got was stale. I will not be back.
Stayed 4 nights in Sep 2024

4/10 Poor

Alfredo

Travelled with family
Disliked: Staff & service
If you want to be treated really good make sure to tip the waiters and bartenders. We did tip but once you stop tipping the waiters start to ignore you. For example they say us down for breakfast it took them 30 min and it was only because I got up and asked who can grab us a cup of coffee.. In order to get really good service you need to tip them all the time you are there. Another thing as soon as you check in you get harassed to become a partner. We said no multiple of times and told them we weren’t interested but they kept pushing. They even followed us to the pool area after had told them no and that we just wanted to relax.
Stayed 6 nights in Sep 2024

8/10 Good

Fawn Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Ina

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2024

6/10 Okay

Ledia

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2024

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the swim up bar, the staff and the beach front property. Food was good, good variety each day. Excellent concierge, insightful to help with activities or shuttles. What I didnt like: Not a fan of sharing the pool to the other resorts. No coffee machine in the lobby. Issues with key getting into our room.
Stayed 7 nights in Feb 2024

8/10 Good

Long

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

LEYBIS, Boston

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 2 nights in Jun 2024

8/10 Good

Euclides da

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Byanka Madelaine Farfan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really loved the staff, all were so kind and helpful. Everything that I asked for, they would provide with a smile and a good attitude.
Stayed 7 nights in Aug 2024

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely fantastic. The facilities are well kept and clean. Aside from the beautiful facilities, the staff is beyond amazing from the check in with Fredy, Gustavo in the buffet to Florencio in the resturaunt Bogavante. Luz making poolside pizzas (she was the reason we returned this time), the spa staff was amazing and pool side waitresses were fantastic. On our last day we met Javier, definitely a leader. We were having a conversation and he told us about some menu items coming soon and mentioned Chilies en Nogada. I mentioned I was saddend to be leaving in about a hour because these chilies are my favorite. Javier made something happen and he, Luz and another chef met me at check out with none other than a Chilie en Nogada along with fresh cut fruit with Chamoy for my daughter. Cancun is easy to fall in love with but the people make this place exceptional. Great job Royal Solaris, your team is top notch.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023