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Seadust Cancún All Inclusive Family Resort

3.5 star property

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Photo gallery for Seadust Cancún All Inclusive Family Resort

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Grand Suite, 1 King Bed (Master, Sunset View) | Lake view
9 bars/lounges, swim-up bar, beach bar
Suite, 2 Double Beds, Oceanfront | Free minibar, in-room safe, blackout curtains, iron/ironing board
9 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Parking available
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Marlin Beach
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪13 min walk‬
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Family Suite, Multiple Beds (King)

Family Suite, Multiple Beds (King) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, Multiple Beds (King)

  • 55 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Single Bunk Bed and 1 King Bed

View all photos for Deluxe Suite (Double)

Deluxe Suite (Double) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite (Double)

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Suite, 1 King Bed

  • 55 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront | Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Oceanfront

  • 60 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Oceanfront

Suite, 2 Double Beds, Oceanfront | Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Oceanfront

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds

Premium Suite, 2 Double Beds | Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Suite, 2 Double Beds

  • 55 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 King Bed (Master, Sunset View)

Grand Suite, 1 King Bed (Master, Sunset View) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Grand Suite, 1 King Bed (Master, Sunset View)

  • 62 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Free minibar, in-room safe, blackout curtains, iron/ironing board

Standard Suite, 1 King Bed

  • 55 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds

Standard Suite, 2 Double Beds | Free minibar, in-room safe, blackout curtains, iron/ironing board

Standard Suite, 2 Double Beds

  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed

  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (Double)

Family Suite, Multiple Beds (Double) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, Multiple Beds (Double)

  • 55 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Single Bunk Bed and 2 Double Beds

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About this property

Seadust Cancún All Inclusive Family Resort

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at Seadust Cancún All Inclusive Family Resort's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. Housekeeping is available on request.
Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Seadust Cancún All Inclusive Family Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Hotel Zone Beaches. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine at Florencia, one of the property's 9 restaurants and 9 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 3 outdoor pools
  • Treat yourself to body treatments, facials or hydrotherapy at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests like the room service and bar
  • Within a 15-minute walk of La Isla Shopping Mall and Hotel Zone Beaches
Seadust Cancún All Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Seadust Cancún All Inclusive Family Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar and a swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun resort.

Florencia – This restaurant specialises in Italian cuisine and only serves dinner.
Big Ben – This steakhouse only serves dinner. Reservations are required. Open daily.
Samurai – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Food Gallery – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Manhattan – This restaurant only serves dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Ziplining
Children's club

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Big Ben
  • Florencia
  • Food Gallery
  • Manhattan
  • Samurai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 15 June 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Spa
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Seadust Cancún All Inclusive Family Resort

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Seadust Cancún All Inclusive Family Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 927 out of 2100 reviews
Rating 8 - Good. 519 out of 2100 reviews
Rating 6 - Okay. 270 out of 2100 reviews
Rating 4 - Poor. 166 out of 2100 reviews
Rating 2 - Terrible. 218 out of 2100 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa Lauren

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in need of a major repair. Adult pool is drained and not useable. Hallways are filthy, and room service items are left in hall for 24 hours. Pool area does not have adequate lounge chairs (and our travel dates were not peak travel). Linens are not changed daily. Elevator ceiling lights are leaking water. Very disappointed.
Stayed 6 nights in Jan 2025

4/10 Poor

Kamaraj Christopher

Travelled with family
Food and drinks are pathetic
Stayed 4 nights in Dec 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property needs a serious update including the rooms. The restaurants were a let down. The staff was friendly and worked really hard to keep up with the huge demand of guests.
Stayed 7 nights in Dec 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
There were nice restaurants, but there was always a wait! We were there celebrating our 30th wedding anniversary. We were asked numerous times if we were celebrating anything, but yet we never even received a special dessert.
Stayed 7 nights in Dec 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Rudeness of the staff member (male) at the time of leaving the hotel was disrespectful and rude to my husband, staff member said to my husband are you not listening ?? rooms are very dated, moldy smell.Please DONT spent your money staying in this “resort”.

10/10 Excellent

Sayeeda Fahmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting Cancún for the first time and staying at Seadust was the best decision we took as a family. The food, the staff, the room, the view, the ambience, the daily activities every single thing was top-notch. I would like to express my heartfelt gratitude to the hotel management for caring so much for their guests and really exceeding our expectations in all sense.I am a happy client.
Stayed 3 nights in Dec 2024

10/10 Excellent

joel

Liked: Staff & service, property conditions & facilities
very good hotel for the kids
Stayed 2 nights in Nov 2024

10/10 Excellent

anderson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 4 nights in Dec 2024

8/10 Good

Kiran

Liked: Cleanliness, staff & service
Pro: Great access to the beach. Con: No fireworks for new year?
Stayed 3 nights in Dec 2024

6/10 Okay

Gavin Michael

Liked: Staff & service
Disliked: Property conditions & facilities
So much of the things to do were not open,
Stayed 5 nights in Dec 2024

8/10 Good

Prabal

Liked: Cleanliness, staff & service, property conditions & facilities
It is a kids' friendly resort which I liked the most.
Stayed 4 nights in Jan 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Some areas of the resort were closed or inoperable (elevators). The food was WONDERFUL!
Stayed 4 nights in Nov 2024

4/10 Poor

Tiffany Wan-Ching

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros: Entertainment and service staff are extremely hardworking and friendly. Beach and ocean front views are beautiful. Cons: 2/4 members of our family got food poisioning. Many facilities were closed. (Eg. Tennis and basketball courts, theatre) Elevators are too slow, and the stairwells are dirty. Lineups for the restauraunts were very long, and the food wasn't great. Many people trying to sell you additional excursions, even when picking up towels, which is very annoying. We didn't like how they pushed their infinity club membership. Resort is small (beach area is limited, small pools, small dining areas)
Stayed 7 nights in Dec 2024

10/10 Excellent

TEJINDER SINGH

Stayed 3 nights in Dec 2024

10/10 Excellent

Hieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The octopus from the Food Gallery buffet was not fresh.
Stayed 5 nights in Dec 2024

6/10 Okay

Renato

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Property conditions & facilities
My room was near the club too noisy all the way too 2am, bathroom are outdated, outside my room it was water in hallways do to a leak, AC was no cooling down. Swimming pool close too early on New years, we told all inclusive but we have to pay for a table or bench on the beach. I will not return to Seadust hotel, unless they apdated the rooms. Food was good not too bad. Employees were very friendly with us.
Stayed 4 nights in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Amenities
Stayed 4 nights in Dec 2024

2/10 Terrible

Kasiviswanathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole family got sick with stomach bug and cleanliness was sub-par. The buffet place was a disaster and a rich ground to catch flu. Food situation was very bad and restaurants were very hard to get a seating. Will never go back to this place.
Stayed 4 nights in Dec 2024

6/10 Okay

Janet, London

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms and property were good. Service is good. The food is absolutely terrible. Like inedible - go to Harry’s or other Anderson restaurants down the street - all restaurants were actually terrible.
Stayed 6 nights in Dec 2024

2/10 Terrible

irina

Disliked: Property conditions & facilities
Bad food, limited beach excess
Stayed 10 nights in Dec 2024

10/10 Excellent

karla, los angeles

Liked: Staff & service, property conditions & facilities
Nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would visit again
Stayed 5 nights in Dec 2024

6/10 Okay

Janine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room view was good. AC had trouble keeping the room comfortable. Terrible hours for all amenities. Gym and courts were closed/broken. Theatre not being used. Everything advertised as amenities for recreation were not available. Room was not cleaned or stocked well, open cans of drinks in the mini fridge when we checked in. The pictures are all outdated, must have been taken when the place first opened. They hassle you to join the Infinity Club multiple times, or buy spa packages. The pools and beach were nice but zero chairs available, people were always putting their towels on early and leaving unattended, which there were signs they couldn’t do but it was not enforced. Dining reservations weren’t available at the restaurants so had to line up an hour before opening and still wait a long time for a spot. They did have beepers to call you back to the restaurant which was nice. The bars and bartenders were good, but had to be reminded not to put alcohol in the kids drinks! There is no ice cream parlor, they just serve ice cream from the Creperie with very limited hours and flavours. We mostly ate at the Food Gallery buffet which had plenty of options just not the best quality (ie overcooked sausages every day). The “healthy” grab and go rarely had anything out to take and was full of unhealthy pastries. They put on shows most nights at 7pm but just in the lobby with very limited seating. The entire place has way too many people for what is available.
Stayed 5 nights in Dec 2024

10/10 Excellent

Salvatore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Right on the beach with many facilities. Staff are friendly and helpful. The food and ambience was great! Highly recommend!
Stayed 10 nights in Dec 2024

6/10 Okay

Rebekah Joy

Stayed 6 nights in Dec 2024