Suites Costa Cancun

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites Costa Cancun

Basic Room, 1 King Bed | Individually decorated, individually furnished, blackout curtains
Exterior
Point of interest
Restaurant
Point of interest

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
  • Gym
  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Blvd. Kukulcan Km. 8.4, Zona Hotelera, Cancun, QROO, 77500
  • Plaza Caracol Mall
    4 min walk
  • Cancun Convention Center
    8 min walk
  • Caracol Beach
    9 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

Basic Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Basic Double Room

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Suites Costa Cancun

Hotel with free parking, a quick walk to Plaza Caracol Mall
Along with a restaurant, this hotel has a fitness centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front desk safe and multilingual staff are on-site.
Suites Costa Cancun offers 21 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. 49-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Suites Costa Cancun. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Plaza Caracol Mall and 9 minutes on foot from Caracol Beach
  • Cats and dogs welcome for a fee
There's a restaurant on site. WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Suites Costa Cancun. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to noon.
Suites Costa Cancun has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 to 50 for adults and USD 15 to 50 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (140 centimetre wide door)

More

  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 50 for adults and USD 15 to 50 for children
  • Pet fee: USD 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Suites Costa Blanca Hotel Cancun
Suites Costa Blanca Hotel
Suites Costa Blanca Cancun
Suites Costa Blanca
Suites Costa Blanca
Suites Costa Cancun Hotel
Suites Costa Cancun Cancun
Suites Costa Cancun Hotel Cancun

Suites Costa Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 118 out of 412 reviews" "
Rating 8 - Good. 118 out of 412 reviews" "
Rating 6 - Okay. 77 out of 412 reviews" "
Rating 4 - Poor. 49 out of 412 reviews" "
Rating 2 - Terrible. 50 out of 412 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

arnulfo

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Zameeruddin

Stayed 3 nights in Jun 2024

10/10 Excellent

Roberto

Stayed 4 nights in Jul 2024

6/10 Okay

Ambar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping center.
Stayed 4 nights in Jul 2024

2/10 Terrible

José, Houston

Smell Very bad super duty room duty area no food horrible
Stayed 3 nights in Jul 2024

2/10 Terrible

Sulma, Lawrenceville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia needs to stop making business with this place,is the worst experience It’s an abandoned shopping center, the staff really rude, they don’t have no idea what customer service is. I would never stay in that place again. I prefer to be on the street.
Stayed 5 nights in Jul 2024

6/10 Okay

Nora

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
To much light you could hear everything, good for a one night stay
Stayed 1 night in Jul 2024

2/10 Terrible

Dean

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Never again
Let’s start by highlighting this hotel does not have any rooms with a balcony or window! Although I booked a room with a balcony, upon checking in I was told they don’t have any in the hotel. After checking in by a really polite and helpful staff member, I entered my room and was immediately hit by the strong smell of damp and a space that had not had any fresh air ventilation ever! Due to the impending hurricane making its way to the Mexico Peninsula, alternative hotels were fully booked or overpriced, so I decided to accept my ill fate and settle down for the night, only to notice there was also no fridge in the room. This was quickly rectified by the nice guy that checked me in, who personally carried one to my room for me to use as all stores were closing for an undetermined timeframe. Long story short… poor WiFi, damp smelling room, low shower pressure, leaking ceilings in the hallway and not exactly a budget price! Don’t stay here if you like the smell of fresh air
Stayed 3 nights in Jul 2024

2/10 Terrible

Russell, Edmonton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor i have to check out sooner
Stayed 6 nights in Jun 2024

10/10 Excellent

ANDRE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Erick

Stayed 5 nights in Jun 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service
The hotel staff was very friendly and helpful, but the hotel needs major renovations. The ceilings in the hallways were leaking, and the escalators were not functioning. The area is nice, but it took a while to find the hotel since it’s not easily visible. The room was spacious and clean.
Stayed 2 nights in Jun 2024

4/10 Poor

Kitrina

Disliked: Property conditions & facilities
Don’t go
Check- in dude tried to charge me twice . No hot water . Slowest check in ever . Almost half an hour , I already had a reservation and had paid .
Stayed 1 night in Jun 2024

10/10 Excellent

DAYGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Candice

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a cute little hotel that is located inside an old shopping mall. It was adorable. The rooms were a little run down but they were great, beds were comfy and the themes were fun. Very worth the price.
Stayed 2 nights in Jun 2024

10/10 Excellent

Howard, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jun 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property had a unique decor which liked, and the rooms were very clean. There was no microwave service available thru out the establishment or a way to warm up leftover food. My greatest disappointment was that the jacuzzi hot tub never worked my entire stay there and management just kept giving me excuses about why.
Stayed 9 nights in May 2024

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in May 2024

6/10 Okay

Rosa, South El Monte

Travelled with group
There is no microwave that you can use. It is advisable to bring one portable kettle. If you need hot water, you need to go to the coffee shop to get one close to the hotel.
Stayed 6 nights in Apr 2024

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal
Stayed 1 night in Apr 2024

10/10 Excellent

Andres

Stayed 4 nights in Apr 2024

6/10 Okay

Bruce

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are large (good) but amenities are bare-bones. No drinking glass, cable TV blurry, shower lukewarm, no in-house breakfast. But for the price it's OK. You get what you pay for.
Stayed 4 nights in Mar 2024

4/10 Poor

Cecilia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property but the fridge didnt seem very cold
Stayed 4 nights in Mar 2024

6/10 Okay

Mark

Travelled with partner
Disliked: Amenities
No amenities at all. Price should have been cheaper considering the condition of the property.
Stayed 2 nights in Mar 2024