The Royal Cancun All Suites Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Cancun All Suites Resort

2 outdoor pools, pool umbrellas, pool loungers
4 bars/lounges, swim-up bar, poolside bar, beach bar
Exterior
Aerial view
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500
  • Langosta Beach
    3 min walk
  • Playa Tortugas
    14 min walk
  • Tortuga Beach
    7 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

Villa, 2 Bedrooms, Kitchen, Resort View - Up to 5 people - Room Only

  • 90 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Beachside - Up to 5 people - Room Only

  • 90 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Beachside - Bed and Breakfast

  • 90 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

Master Villa, 2 Bedrooms, Kitchen, Resort View - Up to 6 people - Room Only

  • 135 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Master Villa, 2 Bedrooms, 2 Bathrooms, Kitchen, Resort View - Bed and Breakfast

  • 135 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Resort View - Bed and Breakfast

  • 90 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

Similar properties

About this property

The Royal Cancun All Suites Resort

Stylish resort on the shore with 2 outdoor swimming pools
At The Royal Cancun All Suites Resort, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the resort's 4 restaurants. Limited housekeeping is available.
The Royal Cancun All Suites Resort offers 201 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with cable channels. Accommodation at this 4-star resort has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

2 outdoor tennis courts and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at The Royal Cancun All Suites Resort. During your stay, you're just a quick walk from Langosta Beach. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy American cuisine with a beachfront location at La Palapa Restaurant, one of the property's 4 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and complimentary bicycles
  • Just a 3-minute walk from Langosta Beach and 14 minutes on foot from Playa Tortugas
  • Free local-area shuttle service
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to The Royal Cancun All Suites Resort for summer fun including 2 outdoor swimming pools, outdoor tennis courts and tennis lessons.

There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a fitness centre, a garden and a terrace. Free self parking is available.

This 4-star Cancun resort is smoke free.

La Palapa Restaurant – This beachfront family restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner.
The Italian Trattoria – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Trattoria Sport Bar – This sports bar overlooks the garden and specialises in American cuisine. Open daily.
Snack Bar Poolside – This poolside restaurant specialises in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Palapa Restaurant
  • Snack Bar Poolside
  • The Italian Trattoria
  • Trattoria Sport Bar

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Lift

More

  • 15 buildings
  • 4 floors
  • Built in 1976
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests staying over a Saturday night may be requested to change units. The property will try to avoid this scenario and guests will be informed as needed.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Cancun All Suites Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.00 per stay
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Housekeeping service is not provided on Sundays and holidays.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Royal Cancun Hotel Cancun
Royal All Suites Resort
Royal Cancun All Suites
Royal Cancun All Suites Resort
The Royal Cancun an All Suites Resort
The Royal Cancun All Suites Resort

The Royal Cancun All Suites Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1048 reviews" "
Rating 8 - Good. 264 out of 1048 reviews" "
Rating 6 - Okay. 81 out of 1048 reviews" "
Rating 4 - Poor. 46 out of 1048 reviews" "
Rating 2 - Terrible. 26 out of 1048 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

salem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay thanks to the personal and staff mostly Carlos the best
Stayed 8 nights in Aug 2024

8/10 Good

vaidhyanathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to a private beach with activities like kayaking, snorkelling etc. Enjoyed it. The food was decent expect for the omelette bar, they should add a separate cooking area for vegetarians. It will be appreciated. Staff were kind. Swimming pool was well maintained. Thanks.
Stayed 4 nights in Aug 2024

10/10 Excellent

Asnakech

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 7 nights in Aug 2024

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has a lot of activities which you have to reserve in advance. I really like the hotel, the food is a little pricey but is good.
Stayed 4 nights in Aug 2024

8/10 Good

Rosemary

Liked: Cleanliness
Staff at the reception desk was rude while checking in. The rest of the staff that we met was fairly cordial. The property is very large and lacks signs as to be able to easily find your room or know where you are going inside the property. We were provided a map but who want to carry that around when you’re going to relax at the beach. The food at the snack bar and the restaurant are basically the same just different price. We requested room service which never arrived.
Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome. The staff, facility, pool were all just great. The food was really good. Everything was super clean. The beds were comfortable. The air conditioning thankfully worked great because it was hot. I would highly recommend this property. We will return next year.
Stayed 6 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and made us feel welcome and safe. Noticed the pool are getting cleaned and disinfected every morning, everything was super cleaned. Would definitely recommend specially if you have kids.
Stayed 7 nights in Aug 2024

10/10 Excellent

Je Duk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in Cancun. It is priced well! We had a 2 bedroom, 1 bath room with a dining room and kitchen. A lovely view of the pool and water. The restaurant has good food. The staff is friendly and they go out of their way to be helpful. I will definitely come back again and again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancún!! Amazing
Wonderful!! No complaints, Family enjoyed to the max. Wonderful and friendly service
Stayed 1 night in Aug 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property. It’s quiet and safe. The rooms are similar to small condos, with two bedrooms, one bath and a kitchen. Everyone has enough space!! The food is great and the staff is very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander, Kew Garden Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

RONY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are always feel Welcome every time we see each others faces. Staff is very friendly and very supportive
Stayed 5 nights in Aug 2024

10/10 Excellent

Kenley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Resort, Friendly Staff and Amazing Service
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice, quiet, and relaxing time in this hotel. It was perfect to just relax in this cozy place. Food was fine. Suite was perfect for 6 people with breakfast included.
Stayed 5 nights in Jul 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The beach have too much sarcaso.
Stayed 5 nights in Jul 2024

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and family friendly. We enjoyed our stay.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jesus

Stayed 3 nights in Jul 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Camila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property gardens, pool, and beach are beautiful and well kept. The front service staff and overall staff was not very friendly or particularly helpful. Maybe they are unhappy with their wages.
Stayed 2 nights in Jul 2024

8/10 Good

Dorian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As vegetarians and non drinkers, our family of 5 did not opt for all inclusive Pros: value for money if you want a big suite for your family; staff were helpful and courteous; market onsite to stock your fridge but selection was limited and a bit expensive - Would recommend going to Walmart at beginning of your stay and stocking up. Cons: dining options were very limited for vegetarians; only two restaurants onsite although they did have a sister resort if you opted for all inclusive; laundry service not open on Sat past four nor on Sunday
Stayed 5 nights in Jul 2024

4/10 Poor

Dillon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024