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COMO Uma Canggu

5.0 star property
VIP Access

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Photo gallery for COMO Uma Canggu

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Penthouse (COMO) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Penthouse (COMO) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service

Explore the area

Map
Jalan Pantai Batu Mejan, Echo Beach, Canggu, Badung, 80361
  • Echo Beach
    ‪1 min walk‬
  • Batu Bolong Beach
    ‪13 min walk‬
  • Canggu Beach
    ‪13 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪52 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Seaview Residence

View from room

One Bedroom Seaview Residence

  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Batu Mejan)

Suite (Batu Mejan) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Batu Mejan)

  • 150 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse (COMO)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Penthouse (COMO)

  • 400 sq m
  • Sea view
  • Sleeps 8
  • 3 King Beds

View all photos for Room, 2 Bedrooms (Lagoon Pool Residence)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Bedrooms (Lagoon Pool Residence)

  • 200 sq m
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Penthouse (COMO)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Penthouse (COMO)

  • 400 sq m
  • Sea view
  • Sleeps 6
  • 3 King Beds

View all photos for Room, Patio (Garden)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, Patio (Garden)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

One Bedroom Suite

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Canggu)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Canggu)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Canggu)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Twin Room (Canggu)

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Bedroom (Residence)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Bedroom (Residence)

  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Sea View (Residence)

Shower, rainfall showerhead, designer toiletries, hair dryer

Room, 2 Bedrooms, Sea View (Residence)

  • 180 sq m
  • Sea view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 1 Bedroom (Lagoon Pool Residence)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Bedroom (Lagoon Pool Residence)

  • 90 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms (Lagoon Pool Residence)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Bedrooms (Lagoon Pool Residence)

  • 200 sq m
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Bedrooms (Residence)

Shower, rainfall showerhead, designer toiletries, hair dryer

Room, 2 Bedrooms (Residence)

  • 180 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Room (Uma Pool Residence)

Room (Uma Pool Residence) | View from room

Room (Uma Pool Residence)

  • 290 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Uma Pool Residence

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Uma Pool Residence

  • Sleeps 5
  • 2 King Beds

View all photos for Canggu Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Canggu Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Lagoon Pool Residence

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Two Bedroom Lagoon Pool Residence

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for One Bedroom Residence

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

One Bedroom Residence

  • Sleeps 3
  • 1 King Bed

View all photos for Batu Mejan Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Batu Mejan Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Garden Patio Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Garden Patio Room

  • Sleeps 2
  • 1 King Bed

View all photos for Canggu King Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Canggu King Room

  • Sleeps 2
  • 1 King Bed

Canggu Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

One Bedroom Suite

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Residence with Sea View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

One Bedroom Residence with Sea View

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Lagoon Pool Residence

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

One Bedroom Lagoon Pool Residence

  • Sleeps 3
  • 1 King Bed

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About this property

COMO Uma Canggu

Elegant beach hotel and 2 outdoor pools
Spend the day catching some rays at the nearby beach, relaxing by one of COMO Uma Canggu's 2 outdoor swimming pools or pampering yourself at the full-service spa.
COMO Uma Canggu offers 119 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a health club.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at COMO Uma Canggu. During your stay, you're just a quick walk from Echo Beach. Free WiFi in public areas, free valet parking and 2 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy international cuisine and a beachfront location while dining at COMO Beach Club
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with detox wraps, body treatments or Thai massages at the spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, archery and a playground
  • Steps from Echo Beach and 13 minutes on foot from Batu Bolong Beach
  • Airport shuttle service available for a fee
COMO Uma Canggu offers its guests 2 outdoor swimming pools and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the luxury COMO Uma Canggu. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 5-star Canggu hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
COMO Beach Club – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Glow juice bar – This bar specialises in vegetarian cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: IDR 363,000 for adults and IDR 181,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • COMO Beach Club
  • glow juice bar

Things to do

  • 2 outdoor pools
  • Archery
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Library
  • Pilates classes
  • Playground
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Dining table
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • Lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in a Indonesia Residents Offer room type must present an Indonesia ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at COMO Uma Canggu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1278970.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately IDR 363000 for adults and from IDR 181500 for children
  • Airport shuttle fee: IDR 601370 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1278970.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
COMO Uma Canggu offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

COMO Uma Canggu Hotel
COMO Uma Canggu Bali
COMO Uma Canggu Hotel
COMO Uma Canggu Canggu
COMO Uma Canggu Hotel Canggu
COMO Uma Canggu CHSE Certified

COMO Uma Canggu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 232 reviews
Rating 8 - Good. 47 out of 232 reviews
Rating 6 - Okay. 10 out of 232 reviews
Rating 4 - Poor. 7 out of 232 reviews
Rating 2 - Terrible. 4 out of 232 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property but I didn’t receive the VIP upgrade Disappointing Am back there on 3 December Hope to get it then
Stayed 1 night in Nov 2024

10/10 Excellent

Lidija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Como Uma Canggu. The staff are amazing and very accomodating.
Stayed 6 nights in Nov 2024

8/10 Good

Vanessa, BONDI JUNCTION

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There has been a change in how they charge for book now pay later. They failed to advise in a timely manner that they needed a deposit 24 hours before checking. We received a whatapp text in transit and it was just very sloppy. You need to state at time Of booking that you require a prepayment 7 days prior - they kept sending me the cancellation notice and I never cancelled !!! It’s was distressing to say the least. We were upgraded to a garden room which was much appreciated. The staff as usual were great and the complimentary massage as a VIP was worth it. The only complaint about this property is during busy period the pool staff need to clear the cabanas and pool chairs. People think they can dump their stuff and leave for the whole day only to return at the end of the day when that is a loss of revenue for the hotel as other guests wanted a daybed and we’re going to spend money and eat. Please revise your policy and advise guests that belongings will be removed and the lounge made available if they leave it unattended for more than 60 minutes. It’s not fair for the other paying guests. Also there was a big noise complaint as there was bass music coming from One of the bars until 3am and it was so loud. The Como is so far removed and a luxury hotel not a backpacker hotel but with the new beach clubs around and restaurants the music is so loud. Please work with the local authorities to come to an agreement about the sound being turned down after midnight
Stayed 6 nights in Oct 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly kind. The beach was very dirty
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing. The restaurant was good for breakfast. The amenities are really good. The staff went above and beyond to make sure our stay was enjoyable. The Pilates instructor was good. Service was impeccable. Unfortunately, there was a very strong smell in the room (humidity/mod). It made it very difficult to sleep at night as the smell becomes stronger. If you are sensitive to smell I would be careful with this place. Otherwise it was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pawan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the resort !
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal

Stayed 2 nights in Sep 2024

10/10 Excellent

penny

Travelled with group
Liked: Cleanliness
Amazing place to stay. I would love to live there it was so great!!!
Stayed 3 nights in Sep 2024

6/10 Okay

Julie Ann

Travelled with family
Wish I had read the reviews before we booked! Here we are looking at a wall, no view at all. The cleaning and restaurant staff are fabulous, very nice to deal with and helpful. Breakfast has been beautiful each morning and we have enjoyed the pool. So there are some positives just a real shame about the room situation, it’s been very poorly designed.
Stayed 5 nights in Sep 2024

10/10 Excellent

Na Yeon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sufen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, warm and friendly staff. Spa massage was relaxing as always and the breakfast is something not to be missed
Stayed 1 night in Aug 2024

10/10 Excellent

Abby

Stayed 3 nights in Jul 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and very accommodating staff. The hotel didn’t feel much different than a standard hotel in the states. Pristine rooms and wonderful onsite food options made up for the lacking wow factor.
Stayed 2 nights in Jun 2024

4/10 Poor

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An old girl now but location excellent
We've stayed at Como Canggu before as well as Ubud & Maldives. Como Canggu presents as a 5 star but boy there is lots of room for improvement. We checked in at 3am after a very long flight delay, and paid for the day before. Walked in and had to walk straight out due to the strong odour of mould. Wowee. Another room organised within 30 mins. Como Beach Club was full of screaming unsupervised children. Twas crazy! Spoke to staff and they advised that the parents were in the restaurant having lunch. Yikes! There really should be a separate area for families. A Beach Club is to be enjoyed for a quiet swim or a cocktail by the pool, reading a book, not screaming children. Never again! I didn’t pay $1100 per night to go to Como Beach Club and experience that. Another guest got involved but it was a ridiculous situation 🙄. The staff are the best asset of the hotel. Cannot fault anyone. From Reception, to Restaurants, to Gym, to Housekeeping and Gardeners ... every single one has a beautiful smile and a greeting to you. They really do make the resort. The rooms are going to need an update soon. Some lights didn’t work but they were replaced within 24hrs though. The location on the beach is phenomenal though. A+ for location. Would I return? For the pricing, no. Better value for us elsewhere.
Stayed 5 nights in May 2024

6/10 Okay

Harry

Stayed 4 nights in May 2024

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right on the beach
Stayed 1 night in May 2024

2/10 Terrible

Cassandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Room comfort
Abit old interior
The hotel room is huge. But condition of the cupboards are abit old. Wish they renovate abit.
Stayed 3 nights in May 2024

10/10 Excellent

Sharan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, lovely staff.
Stayed 5 nights in May 2024

10/10 Excellent

David, Vancouver

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great property in what is becoming an over run Canggu. The pool and beach are a great refuge. The breakfast, lunch and menu are well priced and the food great. Gym is great, the coffee too! The hotel does have a musty/mold smell and we had the change rooms a few times. If you’re sensitive to mold… you should know.
Stayed 3 nights in Feb 2024

10/10 Excellent

Vanessa, BONDI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the team from arrive through to check out you looked after us and the service was top class and impeccable. You waited on us after our flight was delayed and gave us the ability to order so there would be food in our room. The spa staff were suberb and wonderful and looked after us, the team at the pool and beach club extremely friendly and professional and also housekeeping was always friendly, helpful and professional. Security and front desk staff always polite and friendly. Cannot wait to come back
Stayed 7 nights in May 2024

10/10 Excellent

ANDREW

Stayed 3 nights in Apr 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel & staff ! Only place to stay in Canggu
Stayed 3 nights in Apr 2024