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Canmore Crossing

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canmore Crossing

Exterior
View from property
Iron/ironing board, free cots/infant beds, rollaway beds
Terrace/patio
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Laundry
  • Gym
  • Parking included

Explore the area

Map
1120 RAILWAY AVENUE,, Canmore, Alberta, T1W 1P4
  • Elevation Place
    3 min walk
  • Canmore Mountain Market
    5 min walk
  • Canmore Museum and Geoscience Centre
    11 min walk
  • Banff, AB (YBA)
    16 min drive

Room options

View all photos for Loft, 2 Bedrooms

Loft, 2 Bedrooms | Iron/ironing board, free cots/infant beds, rollaway beds

Loft, 2 Bedrooms

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Iron/ironing board, free cots/infant beds, rollaway beds

Standard Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Single Beds and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Condo, 3 Bedrooms

Condo, 3 Bedrooms | Iron/ironing board, free cots/infant beds, rollaway beds

Condo, 3 Bedrooms

  • Sleeps 8
  • 3 Queen Beds OR 2 Single Beds and 1 Double Sofa Bed

Similar properties

Front of property

Moose Hotel And Suites

Pool
Hot tub
Spa
Pet-friendly
4.7 out of 5, Exceptional, (2012)
The price is CHF 207
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Moose Hotel And Suites

About this property

Canmore Crossing

Hotel in Canmore with 24-hour fitness centre and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and Access to hot tub. Self parking is free. Other amenities include concierge services and laundry facilities. Weekly housekeeping is available.
Canmore Crossing offers 25 accommodations with fireplaces and DVD players. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. Kitchens offer fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a separate bath and shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Televisions come with cable channels. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Canmore Crossing, you're just a quick walk from Elevation Place. You'll find features such as free self-parking, plus an outdoor pool and a 24-hour gym.
  • Free wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • Steps from Elevation Place and 5 minutes on foot from Canmore Mountain Market
  • Pets welcome for a fee (restrictions apply)
Canmore Crossing offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Canmore Crossing also features concierge services, laundry facilities, and a lift. Self parking is free.

This Canmore hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Free self parking on site

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • DVD player
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (weekly)

Accessibility

  • Lift

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Lodges At Canmore]

Pets

  • Pets: CAD 20.00 per pet, per night (maximum CAD 100.00 per stay)
  • Maximum 5 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night (maximum CAD100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The check-in location differs from the property location. To check in, guests will need to go to Lodges At Canmore

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Canmore Crossing
Canmore Crossing Condo
Canmore Crossing Alberta
Canmore Crossing Hotel Canmore
Canmore Crossing Alberta
Canmore Crossing Hotel
Canmore Crossing Canmore
Canmore Crossing Hotel Canmore

Canmore Crossing Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 57 reviews" "
Rating 8 - Good. 19 out of 57 reviews" "
Rating 6 - Okay. 10 out of 57 reviews" "
Rating 4 - Poor. 9 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Karl , UK

Liked: Cleanliness, property conditions & facilities, room comfort
Good location and value
We stayed in a two bedroom condo which was clean with everything you needed for a family once we got in to the property. The check in process is to visit another holiday complex near the condo's. Unfortunately we booked with expedia and they did not make this clear so we had to call back to the UK to get details. They did supply a local number but there was just an answer service on this number. We even visited a local business who were very helpful and called the number but could never get an answer. The property once you did get in was great. Clean and very well equipped with secure parking. Again lack of info let the company down. When you went to use the hot tub on the top floor you had to use a stairwell which you did not get a key to so were then locked in the stairwell ! A resident let us out and explained you have to go to the basement where the parking is and then take the elevator to your level, not the best system if you have just got out a hot tub ! After we left the we realised we had left something behind and called the number given by reception but again only got the answer service and they never returned any calls. Would stay again now we know the process as the room was great but the service lets it down.

6/10 Okay

Barb, St.albert Alberta

Liked: Staff & service
Family Vacation
Had family come from England. First experience of the Mountains...

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Canmore Crossing
The room was wonderfu(3 bedrooms- condo), but had no A/C. Website made no mention of this when it was booked. This particular room got very warm at night, thus hard to sleep.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
This is NOT a hotel
Even though Canmore Crossing is a beautiful property and in a prime location in Canmore, it is a short stay vacation rental and NOT a hotel. There is no front front desk, any hotel personnel, or even a luggage cart. The apartment was nice, but the temperature can not be turned down and the apartment was hot overall and there are notes on some of the windows stating, do not open due to wind gusts.

10/10 Excellent

Elaine, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, cozy place for large family!
We loved the condo we stayed in at Canmore Crossing. It was large enough for a family of 4 with 2 Japanese exchange students. Location was awesome as we were right across from Safeway to buy food to cook in the well stocked kitchen. When you are traveling with a large family it is important for us to be able to cook as restaurant bills are so high. Comfy living area was wonderful to relax in and we had 2 bathrooms and 2 bedrooms, plus a pullout couch. Short drive to Banff meant lots of easy sightseeing! Loved that everything was keyless and we could come and go on our own. Kids loved the hot tub. Wonderful stay for excellent price!

8/10 Good

R.Hantelmann, Kelowna

Liked: Staff & service, room comfort
Great central location
For our family stay with four adults and two children the unit offered everything we needed. However, the unit is beginning to look a bit dated, and needs a refresher.

4/10 Poor

naomi, edmonton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not impressed with the service. No wifi, no house keeping, and didn't like having to check in at Lodges of Canmore. For $500 it was not worth it. There was 1 day supply of coffee even though we were there 2 nights and it was a charge for more. The rooms were not very clean. I would never stay here again and would not recommend this place. I did not feel as though I got my money's worth from this place at all. If it had cost me $200 maybe but not for $500.

8/10 Good

McD, Alberta

Liked: Property conditions & facilities, room comfort
Good family condo
Great location in the middle of Canmore. Have to check in at a different hotel, which is a bit awkward. Comfortable, and well-appointed. Only criticism is that we weren't provided with enough towels, there wasn't any extra toilet paper, and they didn't provide dish soap, etc (as provided). But, they were prompt at bringing all the missing items when requested. Overall good stay!

8/10 Good

Verified traveller

Disliked: Cleanliness

4/10 Poor

Valerie, Calgary

Liked: Cleanliness, room comfort
Very disappointed. When we arrived we found out that we were moved to Fire Lodge Mountain. So that meant that some of us were sharing bed. That was why I had booked the Canmore Crossing so each one of us could have our own bed. Towels were missing for some of us as well as pillow case. Not enough blanket and to top it all when we got to the unit it was 46 degrees Farenheit! My 70 years old mother took about 4 hours to warm up and as the heating system was not working I had to call maintenance who came and fixed it. Just very disappointing as I wanted this to be a perfect stay for my family who came all the way from France.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
location great! Should consider standardizing wi-fi. Also, 2 days only 1 of the 3 hot tubs was available and it was too cold to stay in.

4/10 Poor

n, edmonton

Disliked: Staff & service
Not as what it seems
Spent 2 nights there with 3 couples. Went to check in and was told all the units were pet free even though it says on the website I can have up to 5 pets in the room. So I had to wait forever to check in, the staff had to notify the manager and kept talking about deep cleaning fees. And I had already paid for the room up front. After about 20 minutes I finally asked if we are getting the room or not. The woman handed me a sheet and left. I had to ask someone else for directions on how to get to the condo and it was a free for all trying to figure out the codes for the elevator, room and garage, and also figuring out which parking stalls were ours. It would have taken the reception 2 minutes to explain this all.

6/10 Okay

Judy, Calgary

Great location,lots of room,fabulous view frm deck
We actually stayed at the Lodges at Canmore, as there were 9 of us, we needed 3 units, but the Crossing couldn't put all of us in same bldg. Location was great, only about a km from downtown (lots of free parking), and 15-min walk to large outdoor shopping area -Safeway, Cdn Tire, Mark's, Scotiabank, many other stores. Layout of the condo was pretty good. About 6 steps down from entry to main area ( livingroom, full kitchen, bathroom, queen bdrm), then a short flight of stairs up to the loft bdrm (queen bed) and another bathroom. This was actually an enclosed area, just no door, but private, as you can't see anything but the landing when you look up from the entry. All units had in-suite washer and dryer. Very convenient. We had 3 units, 2 across the hall from each other, and one just down the hall. They all had TV in bdrm and livingroom, fireplaces, a/c,balconies with amazing views, BBQ's and a table with 2 chairs. The kitchens were fairly well stocked, but as we used one of the condos for all our meals (it had a much bigger kitchen and livingroom than my unit), what one didn't have, we got from the others. We arrived at 7 PM Monday , one of the condos had NO TOWELS AT ALLl. We called numerous times, kept getting promises, but it was late the next afternoon before we got a few towels, not nearly enough for three women, and extra blankets for the sofabed. They said the resort didn't do laundry on Mondays, but nobody mentioned that in any of our phone call.

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Weidong, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very happy to stay in canmore cross
It is very convenient place to live, the price is very reasonable.

8/10 Good

Colin, Laguna Niguel, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place near Banff
The condo was perfect for my family of six. Great space for everyone. Having Safeway and Starbucks across the parking lot was an added bonus. Check-in process was a bit confusing as the office is located at a different facility. Be sure to call ahead and get clear direction on the check-in process. Service was friendly and prompt. Overall, it was a good value and we enjoyed our stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for large group
Nice location for access to Banff and Lake Louise with quieter surroundings. Great size condo for 7 adults plus baby! Very well stocked for meal preparation and appreciated the barbq for cooking. Good access to grocery stores. A bit of an issue to find location for key pickup. Not what was indicated on letter of confirmation. Otherwise a wonderful spot!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious suite with beautiful view
My family, a total of 4, found our suite very spacous and accomadating. All booking and access to our suite was remotely done (no front desk at suite); however, all worked out excellent.

8/10 Good

Bob, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Great place with a unconventional loft.
Great place for a ski vacation. Central location. Grocery, ski rentals, and other shops close by. No wifi for the particular unit we were in. Had a old TV, could use a newer model. Amazing 5-7 person rooftop hot tub. First thing you see in the loft area when reaching the top of the stairs is the toilet. No walls between the toilet and bed in the loft. But there is a folding wall that can be put up. Did not bother our group, we just made a rule "no #2 upstairs". Also, there is a washroom with a shower stall in the gym down the hall.

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

2/10 Terrible

Family of Four, Edmonton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst I've stayed at in Canmore
This hotel is in a great location and the suite (3-bedroom, 2-bathroom) was spacious. The housekeeping, however, was awful and included such lovely surprises as blood on the bedsheets (which did not appear to be washed) and mold in the coffee maker. The suite furnishing, etc. also appears to be totally dependent on owner preference. Of the three (tiny) TVs in the suite, two had integrated VHS machines (for those of you who are too young to know what those are, they were the precursors of DVD players). The one DVD player did not work. Pot lids were mismatched, dishes were chipped, etc. Hotel staff were off-site and took just under 24 hours to respond to our request for more supplies. I was embarrassed to have booked this place for our group and would not stay here again.

10/10 Excellent

Amelia, Regina, SK, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay close to the Rockies!
This is the 2nd time we stayed @ Canmore Crossing and we really enjoyed our stay. It is a very relaxing place seeing the mountains from our windows. It is also a bonus that we can buy our groceries from nearby stores and very close to downtown for more shopping. We are looking forward already for our next visit. Thank you for accomodating our family.

10/10 Excellent

Trudie, midlands, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
Wonderful apartment, just a few minutes walk into the village. We are a couple and my mum - all of whom were very pleased with the accommodation. Lots of space, excellent temperature control, great kitchen facilities and brilliant views set in a quiet but safe feeling area I strongly recommend you contact them in Canmore directly before departing for your trip. This is because you need a code to use the lift or stairs to the apartment and a further code for the apartment itself. They also want forms signing before they will provide the codes. We don't have a scanner, and so could not print the forms, sign them, scan them in and then email back to the company, this meant us having to first go to Canmore lodges to sort this out (about 10 -15 mins walk from Canmore crossing apartments) In all this was the best accommodation I have ever used and this is saying a lot because we are seasoned travelers - book it now but just be aware of the need to contact them prier to arrival (the phone number was provided on our confirmation when we booked with Expedia)