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The Malcolm Hotel

4.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Malcolm Hotel

Exterior
Mountain view
Lobby
Front of property
Concierge desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar

Explore the area

Map
321 Spring Creek Drive, Canmore, AB, T1W 2G2
  • Elevation Place
    6 min walk
  • Rave Coffee
    6 min walk
  • Banff Station
    23 min drive
  • Banff, AB (YBA)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Malcolm Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm Executive King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Executive King

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mountain View Premium King

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Premium King

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Malcolm Royal King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Royal King

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mountain View Royal King

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Royal King

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Malcolm Premium King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Premium King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Premium Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Premium Double Queen

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm Premium Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Premium Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm King

Malcolm King | Premium bedding, in-room safe, desk, blackout curtains

Malcolm King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Malcolm Superior King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Superior King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Pet Friendly Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Malcolm Hotel

Riverwalk Canmore hotel in Spring Creek with 2 hot tubs
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
The Malcolm Hotel offers 124 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at The Malcolm Hotel . During your stay, you're just a quick walk from Big Head Sculpture. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, complimentary bicycles and hiking/biking trails
  • Guests have great things to say about the clean guestrooms and the pool
  • 10 minutes by foot from Canmore Museum and Geoscience Centre and a 4-minute drive from Canmore Caverns
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Malcolm Hotel , you'll find 2 hot tubs, an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 8800 square feet (818 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the eco-certified The Malcolm Hotel . Free self parking is available.

This 4-star Canmore hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Malcolm Hotel has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Estonian, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Heated pool
  • Hiking/biking trails
  • Outdoor pool
  • Ski passes

Family friendly

  • Arcade/game room
  • Children's games
  • Highchair
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (8,800 square foot of space)

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Malcolm Hotel CLIQUE Canmore
Malcolm Hotel CLIQUE
Malcolm CLIQUE Canmore
Malcolm CLIQUE
The Malcolm Hotel By Clique Canmore

The Malcolm Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 1000 reviews" "
Rating 8 - Good. 161 out of 1000 reviews" "
Rating 6 - Okay. 45 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, nicely located close to Canmore. Beautiful views.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. Perfect getaway place. Better than staying in Banff.
Stayed 4 nights in Sep 2024

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The standard of service and hotel you would expect from a top end (and accordingly expensive) hotel. Lovely room. Lovely hotel. Fantastic location
Stayed 2 nights in Sep 2024

10/10 Excellent

Edie

Stayed 1 night in Sep 2024

8/10 Good

DEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was late.
Stayed 2 nights in Sep 2024

10/10 Excellent

dion

Stayed 4 nights in Aug 2024

4/10 Poor

Deepak

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
housekeeping came at 5pm , quite late !!! took forever to get us towels / linens when requested
Stayed 3 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Food also very good. Only disappointment was the room we had by the elevator. Very noisy as weddings were taking place. After two nights we were moved to 4th floor and all was good. Highly to this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Xiaoxi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Heather

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Overall great and very nice experience. Notes would be the lack of service elevator or maybe was out of commission. Also hard to find space on the property with outlets to do some work.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

arleigh

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Stayed 1 night in Aug 2024

10/10 Excellent

Hadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Tricia lynn

Stayed 1 night in Aug 2024

6/10 Okay

Erica

Liked: Cleanliness
I was disappointed given the previous reviews and cost of this hotel room. The staff were not very helpful. My room was extremely noisy by the pool. The air conditioning did not work and my room was very hot. The staff told me there was nothing they could do.The Wi-Fi did not work.
Stayed 1 night in Aug 2024

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024