26 Oct 2019 by The Manager
Dear Sir, Madam, By leaving a comment, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly in Hôtel Baie des Anges.
20 Dec 2023 by La Direc
Bonjour,Ravis que vous ayez passé un très agréable séjour parmi nous,au plaisir de vous accueillir de nouveau,cordialement
18 Aug 2023 by the hotel Management
Sehr geehrter Florian,Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Thalazur Antibes. Über Ihre lobenden Worte freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen
16 Mar 2020 by La Direction
Madame, Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions d’accepter, Madame, Monsieur, nos plus sincères salutations. Cordialement,
28 Oct 2019 by La Direction
Madame, Monsieur, Suite à votre séjour dans notre établissement, nos équipes vous remercient de votre visite et de votre temps passé à laisser un commentaire. Nous sommes vraiment navrés que la prestation et le niveau de service n’aient pas été à la hauteur de vos attentes, et nous vous prions de bien vouloir nous en excuser. Vos commentaires nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation. Encore une fois nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés. Dans l’attente de vous accueillir très prochainement dans l’un de nos établissements, nous vous prions d’accepter, Madame, Monsieur, nos plus sincères salutations.
20 Jul 2019 by La Direction
Dear Sir or Madam, We would like to thank you for your recent stay in our establishment and for taking the time to fill out our customer satisfaction survey. We are truly sorry that our services did not meet your expectations, and we hope you will accept our apology. Your comments and/or suggestions will help us improve our services, and so your opinion is extremely important to us, particularly in this type of situation. Please be assured that all necessary measures will be taken to improve the quality of the service you have brought to our attention. Once again, we thank you for your comments and hope to show you, on your next visit, that the problems you experienced were isolated incidents. We hope to welcome you to one of our establishments again very soon, and send our very best regards.
22 Jul 2019 by La direction
Madame, Monsieur, Suite à votre séjour dans notre établissement, nos équipes vous remercient de votre visite Nous sommes vraiment navrés que la prestation et le niveau de service n’aient pas été à la hauteur de vos attentes, et nous vous prions de bien vouloir nous en excuser. Pourriez vous nous communiquer les raisons de votre déception afin que moi même et mon équipe puissions apporter les modifications qui s'imposent Nous vous prions de croire que toutes les mesures nécessaires seront rapidement mises en œuvre afin d’améliorer la qualité de la prestation évoquée. Encore une fois nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés. Dans l’attente de vous accueillir très prochainement dans l’un de nos établissements, nous vous prions d’accepter, Madame, Monsieur, nos plus sincères salutations.
14 May 2018 by La direction
Madame, Monsieur Vous avez pris le temps de laisser un commentaire et je vous en remercie. Votre séjour vous a satisfait dans l’ensemble mais malheureusement pas totalement et pour cela acceptez mes sincères excuses. Je vais donner la suite qu’il convient à vos remarques, afin de faire de vous des clients très satisfaits lors de votre prochain séjour. Concernant les autres services, j’ai fait part à mon équipe de vos encouragements, pour qu’elle soit consciente que leurs efforts quotidiens contribuent à répondre à vos attentes et à votre satisfaction. J’espère que, nous pourrons continuer, à vous compter parmi nos clients, afin de vous montrer que vos commentaires nous ont aidés à améliorer notre qualité de service. Un grand merci à vous pour votre témoignage A très bientôt dans mon établissement.
8 Aug 2017 by Céline
Vos commentaires sur votre séjour nous aident au quotidien à améliorer la qualité de nos prestations. Nous prenons en compte vos remarques car la satisfaction de nos clients est au cœur de nos préoccupations. Au plaisir de vous recevoir très bientôt pour une nouvelle expérience dans notre établissement.
The following facilities or services will be unavailable from October 17 2024 to January 31 2025 (dates subject to change):
Résidence & Spa – Thalazur Antibes offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and 5 meeting rooms are available. A seasonal outdoor pool, a fitness centre, and a terrace are also featured at the business-friendly Résidence & Spa – Thalazur Antibes. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This Antibes hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Résidence & Spa – Thalazur Antibes offers 46 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. 60-cm flat-screen televisions come with satellite channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
L Angelus – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna and a hot tub.
The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Résidence & Spa – Thalazur Antibes offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances, cash, mobile payments, Google Pay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.