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Best Western Abbots Barton Hotel

3.0 star property

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Photo gallery for Best Western Abbots Barton Hotel

Front of property
Lobby
Deluxe Suite, 1 King Bed, Non Smoking | Room amenity
Deluxe Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
36 New Dover Road, Canterbury, England, CT1 3DU
  • Canterbury Christ Church University
    ‪7 min walk‬
  • Canterbury Cathedral
    ‪12 min walk‬
  • Marlowe Theatre
    ‪15 min walk‬
  • London (SEN-Southend)

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Superior Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Deluxe Suite, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Classic Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Classic Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Deluxe Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 3 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, 2 Single Beds, Non Smoking

Family Room, 2 Single Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Family Room, 2 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Classic Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

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About this property

Best Western Abbots Barton Hotel

Hotel with free parking, near Canterbury Cathedral
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site. Housekeeping is available on request.
Best Western Abbots Barton Hotel offers 43 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. 32-inch LCD televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Abbots Barton Hotel. During your stay, you're just a quick walk from St. Augustine's Abbey. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Services include a concierge, a porter and luggage storage
  • Within a 10-minute walk of St. Augustine's Abbey and St. Lawrence Ground
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Best Western Abbots Barton Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3-star Canterbury hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 9:30 AM.
Best Western Abbots Barton Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, French, Polish, Romanian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Weekday full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 495 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1830
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

This property's listed general deposit is refundable via credit card within 14 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Abbots Barton
Abbots Barton Hotel
Abbots Hotel
Best Western Abbots
Best Western Abbots Barton
Best Western Abbots Barton Canterbury
Best Western Abbots Barton Hotel
Best Western Abbots Barton Hotel Canterbury
Best Western Canterbury
Canterbury Best Western
Abbots Barton Hotel Canterbury
Best Western Abbots Barton Hotel Hotel
Best Western Abbots Barton Hotel Canterbury
Best Western Abbots Barton Hotel Hotel Canterbury

Best Western Abbots Barton Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 309 out of 804 reviews
Rating 8 - Good. 354 out of 804 reviews
Rating 6 - Okay. 90 out of 804 reviews
Rating 4 - Poor. 37 out of 804 reviews
Rating 2 - Terrible. 14 out of 804 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with family
Liked: Room comfort
The staff were great, but the hotel looks a little tired.
Stayed 4 nights in Feb 2025

10/10 Excellent

Keeley

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

An OK stay

Conveniently located, very close to the city centre. The hotel offers ample parking spaces. Check-in was easy and quick. But, the hotel needs upgrading, the carpets are dated and so are the furniture. The lift didn't work during our entire stay, which was really inconvenient!
Stayed 1 night in Feb 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect weekend break

Very comfortable hotel, room was clean and warm , bar area was inviting and reception staff welcoming
Stayed 1 night in Feb 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding Anniversary break

Lovely hotel close to everything from shopping, dinning and sightseeing. Would definitely stay again but once the lift is working, as we where on the 4th floor, but room was beautifully renovated.
Stayed 2 nights in Jan 2025

8/10 Good

Katy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice place

Reception (Chloe) very helpful and was really efficient / kind and helped me out. The rooms were interconnected and very good standard. The curtains didn’t close fully which was odd and the blinds didn’t close fully either. I found the bed quite firm and the linen was a bit rough. Some new pillows would be good as they were a little old. The tv was great and lots of options. The storage was great it would have been nice to have some water or at least a fridge in the room. The lift was out of order and we had to carry our things up 3 flights of stairs which wasn’t easy. The breakfast was ok. Plenty of choice and suited us fine. The breakfast room was like an oven and very stuffy. The evening food was nice in the bar - And the guy on the bar was very helpful and Accommodating to us as we had to dash. The location of the hotel is good as it has Onsite parking
Stayed 1 night in Feb 2025

2/10 Terrible

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy at night. Repeatedly woken up by doors banging. Every movement in hallway or in the room above could be heard.
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

In all a nice place
Stayed 1 night in Jan 2025

4/10 Poor

Bret

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor bar service

The rooms are good and clean. The bar and kitchen service is very poor. With next to nobody in the bar you are waiting for upto 5 mins to get served and I’ve had to go to reception a couple of time to be served. The food takes a long to come out, only 2 other couples on Wednesday night waiting before us for good and it took 40mins to arrived. Very limited menu as well.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Gabrielle

Liked: Cleanliness, staff & service, room comfort
Our room was very outdated and didn't look anything like the pictures. Lift was broken and we were on the third floor which was extremely difficult for my mum with COPD. Staff were friendly
Stayed 1 night in Jan 2025

6/10 Okay

Craig

Stayed 1 night in Jan 2025

8/10 Good

Emiliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice facilities but not as close to downtown
Stayed 1 night in Dec 2024

10/10 Excellent

CHIYOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a really good stay at this hotel. Close to the centre of Canterbury and parking available at the hotel. Lovely room and very friendly staff. Will definitely stay here again
Stayed 1 night in Dec 2024

10/10 Excellent

ShanQi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, loved the bath tub. The decoration in the room was nice and clean. Definitely recommend!
Stayed 1 night in Dec 2024

4/10 Poor

Ganna

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately we will not stay at this hotel again. The property is not sound proofed at all. You can hear guests upstairs, all night was noisy because pipes was making awkward noises or something else was working there! It’s difficult to explain what was that but it’s very disturbing.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Lift broken down up two floors room very comfortable and well prepared by Susan menu was limited due to the refurb but was very nice the new bar area was very well decorated if the rest of the hotel is going to be of the same standard ?
Stayed 1 night in Dec 2024

8/10 Good

Hazel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a very good location, walking distance to Cathedral and shops. Parking was available which was a big plus in Canterbury. Hotel restaurant is being refurbished which I am sure will be lovely when complete but currently bar food which was not of a very good standard.
Stayed 3 nights in Nov 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort

Beware! only one lift!

The hotel is undergoing refurbishment and parts are rather shabby. It only had 1 lift and went out of action during our stay resulting in a long difficult walk up 3 floors.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room comfy bed
Stayed 1 night in Nov 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely few days away

A lovely hotel, room was fantastic, everything we needed, very clean, very spacious, we could of had our room made up every day but opted out, food was excellent, the only comment I'd give was that they need more staff at breakfast time, they were lovely, very helpful & friendly but seemed to be very stretched. Apart from that no complaints whatsoever. If we're ever that way again, will definitely stay there & also reccomend to our friends & family.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome and a lovely stay, helpful staff, very nice room and the breakfast was lovely.
Stayed 1 night in Nov 2024