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Holiday Inn Express Canterbury by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Canterbury by IHG

Exterior
Exterior
Exterior
Bar (on property)
In-room safe, desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
A2 Upper Harbledown, Canterbury, England, CT2 9HX
  • Westgate Gardens
    ‪4 min drive‬
  • Westgate Gardens and Towers
    ‪5 min drive‬
  • University of Kent
    ‪5 min drive‬
  • London (SEN-Southend)
    ‪100 min drive‬

Room options

View all photos for Room, 2 Single Beds

In-room safe, desk, free WiFi, bed sheets

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Double Bed with Sofa bed

In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Best Western Abbots Barton Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (765)
The price is CHF 111
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Best Western Abbots Barton Hotel

About this property

Holiday Inn Express Canterbury by IHG

Hotel in Canterbury with free breakfast and 24-hour front desk
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and concierge services.
Holiday Inn Express Canterbury by IHG offers 89 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Canterbury by IHG. During your stay, you'll be close to Canterbury Cathedral. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Westgate Gardens and a few minutes from St. Dunstan's Church
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express Canterbury by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Canterbury hotel.

Guests are served a free buffet breakfast daily.
Great Room – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English, French, Hindi, Japanese, Polish, Portuguese, Russian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canterbury Holiday Inn Express
Holiday Inn Express Canterbury
Holiday Inn Express Hotel Canterbury
Canterbury Holiday Inn
Holiday Inn Canterbury
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Express Canterbury Upper Harbledown
Holiday Inn Express Canterbury Hotel
Express Canterbury By Ihg
Holiday Inn Express Canterbury
Holiday Inn Express Canterbury by IHG Hotel
Holiday Inn Express Canterbury an IHG Hotel
Holiday Inn Express Canterbury by IHG Canterbury
Holiday Inn Express Canterbury by IHG Hotel Canterbury

Holiday Inn Express Canterbury by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 356 out of 999 reviews
Rating 8 - Good. 391 out of 999 reviews
Rating 6 - Okay. 175 out of 999 reviews
Rating 4 - Poor. 54 out of 999 reviews
Rating 2 - Terrible. 23 out of 999 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommendable Holiday Inn
Really impressed. Staff were all super professional helpful, and friendly, all round excellent customer service! Rooms very clean, comfortable bed and great breakfast. Brilliant value, would definitely recommend. I’m not easily impressed but this was excellent, especially for the price!
Stayed 2 nights in Oct 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover on trip from France.
The room was good and the beds were comfortable, all very clean. Also we had dinner, very nice, and the included breakfast was delicious.
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2024

10/10 Excellent

Neill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Pat

Stayed 1 night in Sep 2024

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 10 minutes to Canterbury, very quiet, great staff - they couldn't do enough for us, greeted us like friends every morning. Would definitely book this place again if in the area - fabulous stay for 4 nights after a 30 hour flight from Australia.
Stayed 3 nights in Aug 2024

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Perhaps the best staff i have ever seen in any hotel. Very helpful and caring. Thank you so much !!
Stayed 1 night in Aug 2024

8/10 Good

Devarsh

Stayed 3 nights in Aug 2024

2/10 Terrible

Agnieszka

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Very noisy next to highway and no air conditioning in rooms. Overpriced! Nothing around hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

tamanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Avinash

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Hamidudeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ditmar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a yes from me
Great hotel. I have always been a fond user of Holiday Inn Express all over UK. Parking plentiful not happy we have to pay to use the hotel carpark in addition thats a first for me. Check in easy, room as expected, bar nice and clean. Didnt eat dinner but breakfast was great. Absolutely will stick with Holiday Inn express hotels.
Stayed 1 night in Aug 2024

6/10 Okay

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, staff are brilliant. Only downside is the parking..... Just make sure you stick to the terms and conditions to avoid a fine..... If you have a slightly larger vehicle no chance of parking in the small spaces
Stayed 1 night in Aug 2024

2/10 Terrible

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, staff are brilliant. Only downside is the parking.... There are serious restrictions. Be very careful about parking and sticking to terms and conditions..... To avoid a fine... If you have a larger vehicle no chance of parking in the small space6
Stayed 1 night in Aug 2024

6/10 Okay

Seetharam Prakash

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The family room Duvets weren’t clean and the way the arrangement looks it was an recently used one.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tobey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Good stay, would have been a lot more enjoyable if we had been made aware in advance that the road right outside the hotel was being shut during our stay. This led to added to our journey time and was very inconvenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly & efficient staff. Easy parking. Nearby bus stop to get into Canterbury.
Stayed 2 nights in Jul 2024