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The Pilgrims Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Pilgrims Hotel

Double room-Signature-Ensuite | Desk, iron/ironing board, free WiFi
Superior Double Room, Ensuite (Four Poster ) | Theatre show
View from property
Superior Double Room, Ensuite (Four Poster ) | Desk, iron/ironing board, free WiFi
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
18 The Friars, Canterbury, England, CT1 2AS
  • Marlowe Theatre
    1 min walk
  • Westgate Gardens
    3 min walk
  • Westgate Gardens and Towers
    3 min walk
  • London (SEN-Southend)
    84 min drive

Room options

View all photos for Double room-Signature-Ensuite

Double room-Signature-Ensuite | Desk, iron/ironing board, free WiFi

Double room-Signature-Ensuite

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite | Bathroom | Free toiletries, towels

Double Room, Ensuite

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room, Ensuite (Bath only)

Basic Single Room, Ensuite (Bath only) | Desk, iron/ironing board, free WiFi

Basic Single Room, Ensuite (Bath only)

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Ensuite (Bathtub)

Family Room, Ensuite (Bathtub) | Desk, iron/ironing board, free WiFi

Family Room, Ensuite (Bathtub)

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, Ensuite (Small)

Double Room, Ensuite (Small) | Desk, iron/ironing board, free WiFi

Double Room, Ensuite (Small)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Ensuite (Four Poster )

Superior Double Room, Ensuite (Four Poster ) | Desk, iron/ironing board, free WiFi

Superior Double Room, Ensuite (Four Poster )

  • 22.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite | Desk, iron/ironing board, free WiFi

Family Quadruple Room, Ensuite

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Double or Twin Room, Ensuite

Double or Twin Room, Ensuite | Desk, iron/ironing board, free WiFi

Double or Twin Room, Ensuite

  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Single Room, Ensuite

Single Room, Ensuite | Desk, iron/ironing board, free WiFi

Single Room, Ensuite

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Twin Room, Ensuite

  • 19.8 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior
Hampton by Hilton Canterbury
Breakfast included
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4.6 out of 5, Wonderful, (934)
The price is CHF 108
for 1 night
includes taxes & fees
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About this property

The Pilgrims Hotel

Hotel with free breakfast, a short walk to Canterbury Cathedral
A bar/lounge, a coffee shop/cafe and coffee/tea in a common area are available at this hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
The Pilgrims Hotel offers 14 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Pilgrims Hotel. During your stay, you're just a quick walk from Canterbury Cathedral. You'll find features such as free breakfast and free WiFi in public areas, plus a bar.
  • Free cooked-to-order breakfast offered
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include a meeting room, laundry facilities and coffee/tea in a common area
  • Steps from Marlowe Theatre and Weaver's House
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

The Pilgrims Hotel also features coffee/tea in common area and laundry facilities.

Guests are served a free cooked-to-order breakfast. Additionally, a full breakfast is available daily for a fee.
The Pilgrims – This bar only serves breakfast.

Languages

English, French, Greek, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9 per day); discounts available

Food and drink

  • Free cooked-to-order breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • The Pilgrims

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 9.00 per day (10 ft away)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Pilgrims Hotel Canterbury
Pilgrims Hotel
The Pilgrims Hotel Hotel
The Pilgrims Hotel Canterbury
The Pilgrims Hotel Hotel Canterbury

The Pilgrims Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 271 reviews" "
Rating 8 - Good. 110 out of 271 reviews" "
Rating 6 - Okay. 24 out of 271 reviews" "
Rating 4 - Poor. 8 out of 271 reviews" "
Rating 2 - Terrible. 1 out of 271 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Really good stay but maintenance work needed to be done
Stayed 1 night in Aug 2024

8/10 Good

Claire

Nice area of Bristol and enjoyed my room view onto the park.
Stayed 3 nights in Aug 2024

10/10 Excellent

Josephine

Travelled with family
Pleasant staff and nice clean room and comfortable beds
Stayed 2 nights in Aug 2024

4/10 Poor

Antoinette

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was snall and extremely hot. No air conditioning. Was provided with a fan tgat had to be let on all night a d still tge room was uncomfortable. Breakfast consisted of a few ftuit juices water, ti. Tinned peaches, tinned grapefruit and tinned cherries. Selection of cereals along with over ripe tangerines and bananas. The only warm option on offer was toast. In adfition my room was shabby and uncomfortable. I would not recommend this hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the Marlowe theatre and the centre of Canterbury. Lovely bar
Stayed 1 night in Jul 2024

8/10 Good

christopher

Liked: Cleanliness, staff & service
This is a relatively old style hotel, but staff were absolutely fantastic, helping me sort out phone issues etc. The breakfast was a good continental breakfast, and I was not expecting to have breakfast. The building is really well located in a buzzing part of town, but probably is in need of a bit of a refurb. I was a bit pissed to care!!
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a heaven send. It was the nicest hotel on our entire trip. Clean. Neat. Scenic. In a great location. If i am ever in Canterbury again, i will stay here.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Alright-ish, but i won't use this hotel again
Tiny single room, with no chair, but good ensuite with bath and shower. Very noisy, with people noisily passing by right outside the room, with a door banging constantly, until late at night. Paper thin walls - man in next room was snoring all night very audibly. Too expensive for such a small room. Tables in breakfast room very obviously hadn't been wiped properly on both my mornoings - sticky ring marks everywhere.
Stayed 2 nights in Jul 2024

6/10 Okay

Alex

Liked: Staff & service
Disliked: Room comfort
Non opening window made for a very poor sleep
The room was fine - but the window only opened 2 inches and the room was really hot. Made for a very uncomfortable nights sleep as it was so hot.
Stayed 1 night in Jul 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very quaint and comfortable. Our room was very small and we had to walk up two flights of very narrow stairs, however the building is from the 16th century and it is in the description. The location is perfect, its about a 10 minute walk from Canterbury West and is right by the high street.
Stayed 2 nights in Jun 2024

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel choice
Great location. Walk straight out to high st and 2 minutes from cathedral. Had to park in one of car parks 5 minutes walk away as none close. 2.70 hour or at hotel £14 gives you 24 hours and can drive in and out of carpark as much as you like. Lovely spacious rooms
Stayed 1 night in May 2024

10/10 Excellent

Mirka

Business traveller
Liked: Cleanliness, staff & service, room comfort
Central to city centre
Stayed 1 night in Jun 2024

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient hotel for Canterbury city centre and only 30 yards from the Marlow theatre. Reception staff were pleasant and helpful. The building is hundreds of years old and as expected the stairs to the upper floors need to be taken with care & there did not appear to be a lift. Our room was clean and comfortable with all necessary amenities. One small addition would be a hand held shower hose in addition to the ceiling unit above the bath. We will certainly stay again.
Stayed 1 night in May 2024

8/10 Good

Elouise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant little Hotel
Staff were really helpful, polite. The hotel was a beautiful old building. My room was to the front and there was a bit of noise from people passing late at night and vans early in the morning. Might disturb persons who are light sleepers Really nice hotel and modern bar. Breakfast was a good selection continental
Stayed 1 night in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central hotel
Great centrally located hotel. Friendly staff. Comfortable bed. Good continental breakfast. Steep narrow stairs (expected in old buildings). I would definitely recommend.
Stayed 2 nights in May 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely 👍 Nice continental breakfast 😋
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small, but we were aware of this when booking. Only place to sit was on the bed. Not an issue if you are out all day. Staff excellent and very friendly. Adequate continental breakfast. Would certainly use the hotel in the future.
Stayed 2 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The young woman on reception was excellent. Super helpful.
Stayed 1 night in Apr 2024

8/10 Good

TOBY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful - fair value
Fairly basic hotel, but clean and a decent breakfast. For what I paid entirely fair.
Stayed 1 night in Apr 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024