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Illot Suites

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Photo gallery for Illot Suites

Outdoor pool, pool umbrellas, pool loungers
Lobby
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Bar
  • Spa
  • All-inclusive
  • Room service
  • Pool

Explore the area

Map
Hernan Cortes, 41, Capdepera, IB, 07590
  • Cala Ratjada Port
    ‪6 min walk‬
  • Cala Agulla Beach
    ‪12 min walk‬
  • Playa Na Ferradura
    ‪13 min walk‬

Room options

View all photos for Suite, Balcony, Pool View

Suite, Balcony, Pool View | View from property

Suite, Balcony, Pool View

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite, Balcony (3 pax)

1 bedroom, minibar, in-room safe, free WiFi

Suite, Balcony (3 pax)

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, Balcony

1 bedroom, minibar, in-room safe, free WiFi

Suite, Balcony

  • 42 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite, Balcony (2 adults + 2 children)

1 bedroom, minibar, in-room safe, free WiFi

Suite, Balcony (2 adults + 2 children)

  • 42 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Sofa Beds

View all photos for Suite, Balcony (3 adults + 1 child)

1 bedroom, minibar, in-room safe, free WiFi

Suite, Balcony (3 adults + 1 child)

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, Balcony (2 adults + 1 child))

1 bedroom, minibar, in-room safe, free WiFi

Suite, Balcony (2 adults + 1 child))

  • 42 sq m
  • Sleeps 3
  • 2 Large Single Beds and 2 Large Single Sofa Beds

About this property

Illot Suites

Family-friendly hotel with free breakfast and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Illot Suites offers 102 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Kitchenettes offer full-sized fridge/freezers and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Capdepera hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
During your stay at Illot Suites, you're just a quick walk from Cala Ratjada Port. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes tennis courts, a gym and a steam room
  • Within a 10-minute walk of Cala Ratjada Port and Sa Torre Cega
Some rates at Illot Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Illot Suites offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at the family-friendly Illot Suites.

This Capdepera hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Restaurante – This restaurant serves breakfast, lunch and dinner.
Bar – On-site bar. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Illot Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurante

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Gym
  • Horseback riding/rentals
  • Library
  • Mini golf
  • Motor boating
  • Mountain biking
  • Outdoor pool
  • Playground
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Free children's club
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini golf
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Minibar
  • Room service

More

  • Air conditioning
  • Heating
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 1 January 2024 to 1 January 2025 (dates subject to change).
The property is closed between 1 October and 31 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.28 per person, per night , up to 9 nights, and EUR 0.14 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number H/3005

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Illot Suites
Illot Suites Cala Ratjada
Illot Suites Hotel
Illot Suites Hotel Cala Ratjada
Hotel Illot Suites Cala Ratjada
Hotel Illot Suites
Illot Suites SPA
Hotel Illot Suites Capdepera
Hotel Illot Suites
Illot Suites Capdepera
Illot Suites
Hotel Hotel Illot Suites & Spa Capdepera
Capdepera Hotel Illot Suites & Spa Hotel
Hotel Hotel Illot Suites & Spa
Hotel Illot Suites & Spa Capdepera
Illot Suites SPA
Hotel Illot Suites Spa

Illot Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 17 out of 126 reviews
Rating 8 - Good. 48 out of 126 reviews
Rating 6 - Okay. 29 out of 126 reviews
Rating 4 - Poor. 22 out of 126 reviews
Rating 2 - Terrible. 10 out of 126 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Lewis P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There are better choices
The hotel is conveniently located with a friendly staff. The beds are cots with spring mattresses. No in-room coffee, shower floods every time you use it. Nice balconies.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was enjoyable can't fault it Staff were cheerful and always willing to help no complaints from me
Stayed 2 nights in Oct 2018

8/10 Good

rob, aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, very relaxed, lovely staff
Nice place, very relaxed, lovely staff, very central position
Stayed 3 nights in Oct 2018

4/10 Poor

Beverley

Disliked: Staff & service, property conditions & facilities
Very disappointed it was supposed to be a 4* the hotel was very run down j would like to make a formal complaint as there was quite a few issues
Stayed 5 nights in Sep 2018

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Darren, Stratford upon Avon, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel close to nice beach
Hotel clean and tidy with pleasant & friendly staff. Not sure I'd rate the hotel 4* but the food was varied and enjoyable. Great facilities and only a short walk to the beach which was gorgeous. Our only compliant being the coach. Journey. When booking it stated 1.5 hours but in reality just short of 3. Not a pleasant experience especially with small children and no toilet on the coach. Pay the extra and book a cab direct. Overall a great family holiday destination.
Stayed 7 nights in Aug 2017

2/10 Terrible

sunny, Midlands (UK)

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Beech but horrible place to stay.
This hotel is not a 4 star hotel. Food was horrible ( very poor quality). Very bad hotel with limited facilities. They even charge for indoor pool ( unbelievable)
Stayed 7 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Disappointing for the amount paid
Overall the experience was good, however certain aspects of the stay were disappointing. Upon arrival to check in I asked to check in and had my itinerary which I was informed to bring from Expedia. The staff member however at first did not accept this and stated do I have the hotel confirmation, to which I replied I didn't book through the hotel. He asked for this several times and I stated I booked through Expedia and was told to bring the itinerary, which I had on me. The staff member continued to state that I needed the hotel confirmation and even got there website up on my phone, to which I stated what do you want me to do now. This went on for about 10 minutes. After travelling for 8 hours and not being checked in, I stated several times I should be on the system and that I had paid for this, so can I have my room please. I also asked to see a manager, where the staff member said there was none. After complaining I eventually was given my room key and given little information on the hotel, regarding where everything was. The service was poor. I also experienced difficulties with staff when trying to confirm my transfer time back to the hotel. The room I had was very good with lots of space (although would not class as 4*, more like 3), due to tears in the pillow and run down furniture/bathroom. The pool and spa were nice, with a bar. The food was good for breakfast, although a bit plain for dinner. The location was very good 5/10 minutes walk away from the beach/port.
Stayed 3 nights in May 2017

8/10 Good

Jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weather and good conditions in the room!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
None of the advertised amenities.
The outdoor pool was freezing - it was an unusually mild may though. They'd turned off the heating on the indoor pool - also freezing. No entertainer so no kids club. The microwave in our room was wired into the light switch for the kitchen. The balcony had a climbable rail, there was also a 20cm gap between two rails which our 1 year old could have easily crawled through straight onto the concrete below. The cleaner only made the beds, so the room got progressively dirtier with 2 kids and 2 adults in it. I also found the attitude of certain staff members irritating, we would often get told off for taking food out of the dining room to feed the kids, who weren't used to the commotion of a busy dining room. Then we all got Gastro, we were all inclusive so no doubt there. Sort in out, Illot. This could have been a relaxing holiday with plenty to do. From the start, it simply wasn't.

4/10 Poor

Verified traveller

Extra fees
Extra fees for squash courts for drinks with meals and to use swimming pool and sauna. Not being Spanish or German is a real disadvantage going to this hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Illot Suite and Spa
Overall very good but the hotel and surronding area do not provide well for English tourists. It was difficult to get leaflets in English. Food was excellent. TV in spainish and german only. Wi Fi access expensive

8/10 Good

Francisco

Liked: Staff & service
Stayed 6 nights in Sep 2023

4/10 Poor

Aina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Se podría mejorar la limpieza en las habitaciones y tener más cuidado con los surtidores de bebida, puesto que en los zumos y refrescos estaba lleno de mosquitos por el azúcar. La calidad de la comida no es muy buena y tampoco hay variedad. Para un hotel de cuatro estrellas tal y como indica su placa, deja mucho que desear.
Stayed 2 nights in Aug 2023

10/10 Excellent

Fanny

Stayed 2 nights in Aug 2023

4/10 Poor

Lisa Kim Ly

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

8/10 Good

Lotte

Stayed 5 nights in Aug 2023

6/10 Okay

Anne-Louise

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, amenities
Alojamiento un poco anticuado, bien ubicado. La Comida poca variedad, pero buena. Calidad precio muy caro. El personal comedor y limpieza habitaciones muy amable.
Stayed 2 nights in Aug 2023

6/10 Okay

SILVIA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Discreto
L'Hotel è un 4 stelle e i servizi di un 4 stelle ci sono, ma è un 4 stelle rimasto nel 1990 probabilmente, oggi non merita più di 3 stelle secondo me, è un hotel che avrebbe bisogno di un gran rinnovamento, la camera è molto ampia e con 2 stanze, zona salotto con divano e tv e zona letti, ci sono diversi mobili e un Bell armadio, ma a parte il mobilio, divano e il frigo che sono recenti, la tv è vecchia e mal funzionante, i materassi sfondati, climatizzatore limitato, non scende sotto i 27/28 gradi, Wi-Fi in camera non funziona, tutto il bagno andrebbe ristrutturato, piatto doccia e bidet rovinati, la cassaforte non funzionante. Zone comuni senza aria condizionata tranne nella sala colazione al minimo, nella Zona Piscina, le docce hanno i soffioni tappati dal calcare, esce poca acqua, il ponte sorapra è fuori uso, le griglie di plastica a bordo piscina obsolete e si rompono facilmente, ci sono pochi ombrelloni, nella hall la grande vasca con le tartarughe è vuota, senza tartarughe e senza acqua. La sala colazione è ampia ma super affollata e con cibo industriale (brioche, succhi, pane, pancake, sono chiaramente di provenienza industriale economica e non locale) É un hotel che va bene per i nord europei che usano la formula All inclusive senza badare troppo alla qualità, non per noi italiani che amiamo il buon cibo e la qualità dei servizi. E io sono una persona che si adatta molto. Peccato perché le potenzialità per un servizio migliore ci sarebbero tutte.
Stayed 7 nights in Aug 2023

6/10 Okay

David-Paul

Travelled with group
Liked: Staff & service, amenities
Drei kakerlaken auf 318. Nur auf der Toilette mittel gute bis schlechtes wlan
Stayed 4 nights in Aug 2023

6/10 Okay

Lydia

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Fácil aparcamiento sin pagar, cerca de muchos restaurantes y tiendas. Fácil Acesso a pie para dar paseos
Stayed 5 nights in Jul 2023

2/10 Terrible

tofol

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Las fotos no coinciden con lo que es en realidad, la comida pobre no hay mucho para elegir, la climatización no funciona ni en habitaciónes ni en todo el hotel, al comedor comiamos, cenábamos y almorzamos sudando que nos caían las gotas. Un horror..
Stayed 1 night in Jul 2023