All of us were disappointed - this was an expensive rental, and we chose it because of other reviews. So we recognize that others may have been happy, but we were not. We would have been happier if the owners seemed willing to do any level of service recovery - even validate our concerns. nada.
Our collective issues:
1. cleanliness - grill grates with leftover meat, kitchen floor only superficially clean, upstairs air filter filthy, dirty sponge left in sink
2. amenities missing or broken (partial list) - bikes unrideable as is (all tires needed air, 2 flat), beach cart broken, DVD remote missing so DVD player unusable, outdoor shower door handle fell off, cleaning supplies and washer pods missing at start of rental, grill not functioning properly
3. 3rd floor not as advertised - "bedroom with 2 twins" is NOT a bedroom, it is simply an open area with no privacy and extremely close to stairwell, no door, and severely sloped ceilings so easy to hit head at night.