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19 Jul 2019 by Linda for Cape Royale
Thank you for taking the time to write a review. Unfortunately your experience was not good and for this we must apologise. Your comments have been shared with Management and they have since rectified the room issues. The security issues were taken up with the revelevant Company so that no other guests have the same experience. We do hope that you will consider this an isolated incident and will still give the property a try again. Kind Regards Linda
A private beach is featured. Cape Royale Luxury Suites offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's an onsite 24-hour business centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Cape Royale Luxury Suites. Self parking is free. This 4-star Cape Town hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Cape Royale Luxury Suites offers 28 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Plasma televisions come with satellite channels. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted.
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
