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City Lodge Hotel Victoria And Alfred Waterfront

3.0 star property

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Photo gallery for City Lodge Hotel Victoria And Alfred Waterfront

Lobby
Front of property – evening/night
Double Room, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace
Bar (on property)
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool

Explore the area

Map
Cnr Dock And Alfred Roads, Cape Town, Western Cape, 8012
  • Bree Street
    ‪6 min walk‬
  • Greenmarket Square
    ‪8 min walk‬
  • Long Street
    ‪8 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Accessible, Non Smoking

Room amenity

Twin Room, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Twin Room, 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Business Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Room amenity

Double Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Room amenity

Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Accessible, Non Smoking

Room amenity

Double Room, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Room amenity

Double Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Room amenity

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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The price is CHF 112
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includes taxes & fees
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About this property

City Lodge Hotel Victoria And Alfred Waterfront

Boardwalk/promenade Cape Town hotel in Cape Town City Centre with free parking
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and a meeting room.
City Lodge Hotel Victoria And Alfred Waterfront offers 207 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers. This Cape Town hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
City Lodge Hotel Victoria And Alfred Waterfront's great location gets high marks from our customers. During your stay, you're just a quick walk from Long Street. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Long Street and Cape Town International Convention Centre
  • Airport shuttle service available for a fee
City Lodge Hotel Victoria And Alfred Waterfront offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly City Lodge Hotel Victoria And Alfred Waterfront. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Cape Town hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
City Lodge Hotel Victoria And Alfred Waterfront has a restaurant on site.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 235 to 235 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the bay
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive key retrieval information

Renovations and closures

The following facilities or services will be unavailable from February 15 2025 to April 1 2025 (dates subject to change):
  • Fitness facilities
The property will be renovating from 15 February 2025 to 1 April 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Lobby
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 235 to 235 per person
  • Airport shuttle fee: ZAR 520 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
City Lodge Hotel Victoria And Alfred Waterfront offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive key retrieval information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

City Lodge V
City Lodge Hotel V Waterfront
City Lodge Hotel V Waterfront Cape Town
City Lodge V Waterfront Hotel Cape Town
City Lodge V Waterfront Hotel
City Lodge v And a Waterfront
City Lodge Waterfront Cape Town
City Hotel v a Waterfront
City Lodge v&a Waterfront Hotel Cape Town Central
City Lodge Hotel V&A Waterfront Cape Town, South Africa
City Lodge Hotel Victoria Alfred Waterfront Cape Town
City Lodge Hotel Victoria Alfred Waterfront
City Lodge Victoria Alfred Waterfront Cape Town
City Lodge Victoria Alfred Waterfront
City Lodge Hotel V A Waterfront
City Lodge Hotel Victoria And Alfred Waterfront Hotel
City Lodge Hotel Victoria And Alfred Waterfront Cape Town
City Lodge Hotel Victoria And Alfred Waterfront Hotel Cape Town

City Lodge Hotel Victoria And Alfred Waterfront Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 406 out of 830 reviews
Rating 8 - Good. 327 out of 830 reviews
Rating 6 - Okay. 67 out of 830 reviews
Rating 4 - Poor. 20 out of 830 reviews
Rating 2 - Terrible. 10 out of 830 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mr d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
shame about loss of relaxation facilities
restaurant and leisure facilities closed. alternatives offered by management for eating in room and adjacent restaurant which I didn’t use. hotel across road had good and reasonably priced menu which I found more than acceptable, otherwise evening dining required long walk to V&A or Uber (reliable and cheap). rooms recently updated clean, bright and fresh with kettle and posh coffee maker. very efficient A/C, exceptionally helpful and cheerful staff coped well with cramped mini reception facility. enjoyed my stay but advertised relaxation facilities unavailable and there didn’t seem any chance of returning when work finishes (splash pool and garden) as area now very cramped.
Stayed 3 nights in Nov 2024

4/10 Poor

Linda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location and pleasant rooms, although storage space is very limited and the outlook was poor - containers and a building site. However, a major problem was that, although I had been advised 8 or 9 months ago that there was construction work going on this did not explicitly say that the swimming pool was out of action or that there would be no food available in the hotel (apart from a vending machine for crisps etc. in reception). As a single female I did not feel safe going out alone in the evenings in Cape Town so had a miserable time living off sandwiches in my room for a week. Had they been more honest and upfront I would have cancelled and stayed elsewhere. There was no apology or compensation offered.
Stayed 7 nights in Oct 2024

4/10 Poor

Sian

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Reasonable budget hotel. Renovation in progress.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service
A very clean and comfortable room in a great location. Friendly & helpful staff. Communal areas are being re furbished so no additional facilities but this didn’t impact on our stay at all.
Stayed 5 nights in Oct 2024

10/10 Excellent

LARS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Nov 2024

2/10 Terrible

Aiste

Business traveller
Disliked: Property conditions & facilities
Not only is the hotel undergoing massive construction, the walls are paper thin, I can hear absolutely everything in the hallways and in other rooms, house keeping work me up twice barging in even tho I loudly shouted no thank you (there are no signs to hang on the door to decline housekeeping and there are no deadbolts on the hotel doors) -- who does this at 8:30am?!?!! This is grossly overpriced hotel for what we actually get -- overall poor experience sadly
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms and bathrooms, well laid out for travellers. A 10 minute walk to all the Victoria & Alfred Water Front has to offer. Also a short walk to the Central Business District. Lobby and Restaurant are under renovation.
Stayed 1 night in Oct 2024

8/10 Good

Ingunn

Business traveller
Liked: Cleanliness, staff & service
The hotel was under reconstruction. That affected the overall impression. The staff was great and the room was clean.
Stayed 6 nights in Aug 2024

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Disliked: Amenities
Nicely situated friendly staff. Being updated so no bar restaurant facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Avoid until renovations have finished.
Hotel was being renovated. I only receives this info after booking. First room i was put in was on ground floor with a window that wouldn't lock. I asked for a different room. New room was ok, but had rubbish from previous guests under the bed. Staff very helpful, but given the state of the hotel, it was massively over priced. No restaurant/gym/business centre.
Stayed 1 night in Oct 2024

10/10 Excellent

Prita

Liked: Cleanliness, staff & service, amenities
Everything was good despite the ongoing construction. The only thing that was disappointing was that there was no ice available at the hotel (though the excellent staff at the front desk got us ice from outside). Ms. Nande and Mr. Siyabulela need to be specially mentioned for going the extra mile. Ms. Nande was always willing and eager to help. And always with a smile.
Stayed 6 nights in Sep 2024

8/10 Good

C Ai

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Anne J

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay, having renovations, so not quite at usual standard, but well positioned
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Renovation in progress but didn’t affect our stay
Stayed 3 nights in Sep 2024

6/10 Okay

Lauren

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Anumi

Travelled with group
Liked: Property conditions & facilities
Great property. Around a 10-15 minute walk to the waterfront but only in daylight hours. Restaurant and the hotel is currently being renovated but it didn’t bother us since there is so much to see in this beautiful city we spent most of the day out. The room cleaning is interesting. They knock on your door at 0800 and take the towels.
Stayed 4 nights in Sep 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The hotel is currently undergoing renovations, but the rooms have been recently updated and are spacious and comfortable. The staff are friendly and eager to help, especially when we had a technological learning curve with our TV. Overall, I highly recommend!
Stayed 3 nights in Aug 2024

2/10 Terrible

Lachlan

Disliked: Staff & service, property conditions & facilities
I had reasonable expectations for this hotel but unfortunately expectations were not met. They fell well short really. The beds were hard and pillows were flat so it was hard to get a good night sleep. The housekeeping ladies knocked on the door at 8am each morning wanting to remake the room. Seems pretty early to be doing that. Would have hung a doo not disturb sign on the door but the hotel didn’t have those. The water ran dark brown one day. The guy at the front desk said the city turned the water off for a while which caused it…maybe. On top of that, they were doing significant renovations to the hotel so the restraint was closed, the bar was closed and the worked started at 8am too. The whole place smelt strongly of wet paint fumes the whole time. They would have been best to close the hotel for such significant renovations but no, they stayed open and charged the full rate. Even without the renovations I would never go back here. Could be a good hotel but it just isn’t.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The rooms were nice and kept well cleaned. The timing for me was not good as the hotel closed it's restaurant for renovations. So there was no room service. The day before I left they started renovating the reception area. So I am very sure it will be much better when it is ready. I will be back.
Stayed 4 nights in Aug 2024

8/10 Good

Liz

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, with helpful and friendly staff. Wouldnt change a thing.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay
Stayed 4 nights in Jul 2024