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Hyatt Regency Cape Town

5.0 star property

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Photo gallery for Hyatt Regency Cape Town

Sports facility
Bar (on property)
Lobby
Bar (on property)
1 bedroom, premium bedding, down duvets, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
BUITENGRACHT STREET, CAPE TOWN CITY, CENTRE, 126, Cape Town, Western Cape, 8001
  • Bo Kaap Museum
    ‪1 min walk‬
  • Bree Street
    ‪1 min walk‬
  • Greenmarket Square
    ‪2 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite

1 bedroom, premium bedding, down duvets, in-room safe

Suite

  • 69 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

1 bedroom, premium bedding, down duvets, in-room safe

Executive Suite, 2 Bedrooms

  • 120 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Club Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, in-room safe

Club Room, 2 Single Beds

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Mountain View

View from room

Room, 2 Single Beds, Mountain View

  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

View from room

Room, 2 Single Beds

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Mountain View

View from room

Room, 1 King Bed, Mountain View

  • 36.4 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Club Room, 1 King Bed

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

AC Hotel by Marriott Cape Town Waterfront

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (526)
The price is CHF 259
for 1 room
includes taxes & fees
8 Mar - 9 Mar
AC Hotel by Marriott Cape Town Waterfront

About this property

Hyatt Regency Cape Town

Luxury Cape Town hotel in Cape Town City Centre with 2 restaurants
This hotel features 2 restaurants, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hyatt Regency Cape Town offers 136 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries and complimentary toiletries. This Cape Town hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Cape Town. During your stay, you're just a quick walk from Long Street. Free WiFi in public areas, a free shopping centre shuttle and 2 restaurants are available.
  • Free WiFi
  • Enjoy a bite to eat at 126 Cape Kitchen & Cafe, a family restaurant that serves Halal dishes
  • Wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute walk from Long Street and a 2-minute drive from Cape Town International Convention Centre
  • Free shopping centre shuttle service
Hyatt Regency Cape Town offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 280 square feet (26 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hyatt Regency Cape Town. An area shuttle within 3 km and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hyatt Regency Cape Town was completed in November 2020.

Smoking is allowed in designated areas at this 5-star Cape Town hotel.

126 Cape Kitchen & Cafe – This family restaurant specialises in Halal dishes and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Signal Hill Terrace – This poolside restaurant specialises in Halal dishes and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Afrikaans, English, French, German, Spanish, Urdu, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (ZAR 1 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 3 km
  • Free shopping centre shuttle
  • Limo/town car service
  • Secured, covered parking on site (ZAR 140 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 126 Cape Kitchen & Cafe
  • Signal Hill Terrace

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (280 square foot of space)

Outdoors

  • Beach towels
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 450.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: ZAR 1 per day (rates may vary)
  • Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: ZAR 140 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Hyatt Regency Cape Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Hilton Cape Town City Centre
Hilton Hotel Cape Town City Centre
Hilton Cape Town City Centre Hotel
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Hotel
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Centre
Hyatt Regency Cape Town Hotel
Hyatt Regency Cape Town Cape Town
Hyatt Regency Cape Town Hotel Cape Town

Hyatt Regency Cape Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 316 out of 560 reviews
Rating 8 - Good. 175 out of 560 reviews
Rating 6 - Okay. 39 out of 560 reviews
Rating 4 - Poor. 17 out of 560 reviews
Rating 2 - Terrible. 13 out of 560 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Liked: Cleanliness, property conditions & facilities, room comfort
front of house were exceptional. friendly and helpful always going the extra mile to help
Stayed 4 nights in Nov 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Always friendly and helpful. 5 star service at a 4 star price.
Stayed 6 nights in Nov 2024

8/10 Good

Nico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would do it again
Good place - friendly staff - Central - Good rooms
Stayed 1 night in Oct 2024

8/10 Good

JT

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed room service thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many more days than planned - we left luggage & traveled out & back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana

Stayed 4 nights in Sep 2024

10/10 Excellent

Cressida, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zee and Amin at the front desk was extremely helpful with coordinating family activities. Their knowledge and willingness were greatly appreciated. All of the staff was very welcoming, and I would highly recommend the Hyatt hotel. The area is close to a few restaurants and the Waterfront; great location. The suites were beautiful with a nice view. The variety of foods at breakfast was more than enough, so much variety and it was hot and fresh; made to order. I am definitely staying here again, when I'm back in Cape Town!! Worth every penny.
Stayed 7 nights in Sep 2024

4/10 Poor

kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself is nice, however I would not stay here again and would advise that anyone avoids this area! Call to prayer, palestine flags, homes painted with the palestine flag and large groups of males hanging about the street attempting to intimidate others. Not a safe area!! AVOID AT ALL COSTS!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammed

Stayed 8 nights in Apr 2024

6/10 Okay

Vera

Liked: Staff & service
Stayed 10 nights in Aug 2024

10/10 Excellent

Tracie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were great, Sedick was very helpful, beautiful hotel. Thank you for a great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful. Room service was even available late as my flight got canceled and I had to return to the hotel in the late evening hours. Room was cleaned well and everything was excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well maintained and secure.
Stayed 12 nights in Jul 2024

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

You Sang

Stayed 1 night in Jul 2024

10/10 Excellent

Nikitha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Very professional staff who go all out to make you feel at home
Stayed 2 nights in Jun 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, safe, quiet and had great food
Stayed 4 nights in Jun 2024

10/10 Excellent

Tanya

Stayed 1 night in Jun 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and took such good care of us!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great customer service, excellent location , delicious breakfast, and very comfortable rooms .
Stayed 5 nights in Jun 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything…a bit sketchy one side of the building but they can’t control that. One very minor suggestion…more hooks in the bathroom. Otherwise everything was exceptional.
Stayed 3 nights in Jun 2024

10/10 Excellent

George

Stayed 2 nights in Jun 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
There was a little mix up when we checked in. I booked a Club Room & when I asked about Lounge access, I was told it wasn’t part of the booking. The gal at the front desk called right after I got to my room to apologize for the mix up & yes we did have access to the Lounge. Everyone was extremely nice & helpful! Longke (working at the front desk) was extremely helpful with information about surrounding areas & things to do at the Waterfront! He also kept us laughing!
Stayed 1 night in May 2024