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"Not really a shocking experience. Staff was ok. However the lady who served us had NO clue what she was doing. " More
24 Mar 2019 by Lisa Hufkie, Front Office Manager
Dear Guest, Thank you so much for your candid review. We sincerely apologise for the impact that the air conditioner made on your stay, but please be assured if this had been reported during your stay, we would have done our utmost to have assisted you. We at The PortsWood Hotel, pride ourselves in our service delivery and always have our guests' best intentions at heart. We hope that you will give a second chance. Yours Sincerely,
21 Feb 2020 by Lisa
Dear Happy Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Yours Sincerely, Lisa Hufkie Front Office Manager
5 Apr 2019 by Lisa Hufkie, Front Office Manager
Dear Valued Guest, Thank you so much for your review. We look forward to welcoming you back in the near future. Yours Sincerely,
24 Mar 2019 by Lisa Hufkie - Front Office Manager
Dear Guest, Thank you so much for your review. Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Cape Town and the V&A Waterfront which is also just a few steps away from must-see attractions and modern-day conveniences. Our hotel is also rich in history and I appreciate that you noticed this. Yours Sincerely,
The Portswood Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre, a meeting room, and limo/town car service are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Portswood Hotel. You'll have access to the health club at a partner property. An airport shuttle during limited hours is available for a fee. Self parking and valet parking are free. This 4-star Cape Town hotel is smoke free.
Available in all rooms: Free WiFi , Internet access (surcharge)
Available in some public areas: Free WiFi , Internet access in public areas - surcharge
Free self parking , Free valet parking
The Portswood Hotel offers 101 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Quarter Kitchen – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Link Bar – This poolside cocktail bar serves lunch and light fare. Happy hour is offered. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
