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Novotel Caserta Sud

4.0 star property

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Photo gallery for Novotel Caserta Sud

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Hallway
Aerial view
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Pet-friendly

Explore the area

Map
87 Sannitica Strada Statale, km 22.6, Capodrise, CE, 81020
  • Royal Palace of Caserta
    ‪5 min drive‬
  • Teatro Civico 14
    ‪7 min drive‬
  • Chiostro di Sant'Agostino
    ‪7 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from property

Plaza Caserta

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (596)
The price is CHF 83
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Plaza Caserta

About this property

Novotel Caserta Sud

Family-friendly hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Novotel Caserta Sud offers 126 accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Capodrise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Novotel Caserta Sud, you'll be within walking distance of A1 Expò - Polo Fieristico. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Novotel Cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Just a 5-minute drive from Royal Palace of Caserta and a few minutes from Fiera Tari Centre
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome for a fee
Novotel Caserta Sud offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2260 square feet (210 square metres) and includes a conference centre. A library, a terrace, and multilingual staff are also featured at the family-friendly Novotel Caserta Sud. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Capodrise hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Novotel Cafe – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Parking on site (EUR 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 7 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Novotel Cafe

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Free cot
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2,260 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Lift (140 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7 to 14 per person
  • Airport shuttle fee: EUR 65 per vehicle (one way)
  • Self-parking fee: EUR 8 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Caserta Sud offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Caserta Novotel
Novotel Caserta
Novotel Caserta Sud
Novotel Caserta Sud Capodrise
Novotel Caserta Sud Inn Capodrise
Novotel Caserta Sud Hotel Capodrise
Novotel Caserta Sud Hotel
Novotel Caserta Sud Hotel
Novotel Caserta Sud Capodrise
Novotel Caserta Sud Hotel Capodrise

Novotel Caserta Sud Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 65 out of 203 reviews
Rating 8 - Good. 92 out of 203 reviews
Rating 6 - Okay. 29 out of 203 reviews
Rating 4 - Poor. 8 out of 203 reviews
Rating 2 - Terrible. 9 out of 203 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Liked: Amenities
Th
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 thumbs Up
Very nice stay, no complaints…
Stayed 6 nights in May 2024

2/10 Terrible

Lisa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely dirty doesnt start to explain it. We showed up to scum in the toilet and after a 6 day stay and repeated room cleans they did not clean it. Our bathroom sink did not drain. We showed up to no lights to be told AFTER we went to our room and cpulsnt figure out why we didnt have them that the generator was down. The room was full of bugs and we left covered in bites. At night we got little to no sleep because of the noise from the upstairs runnings around banging on the floors there appears to be no time rules in this hotel. Literally a nightmare. Friends stayed down the road with a lovely experience.
Stayed 6 nights in Apr 2024

6/10 Okay

Francesco

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It was advertise with a bath for an extra 10€ cost but actually any was available because in restauration. Then, the electric column it seems was not working and the staff had not knowledge of it functionality. They could have better taken track of those two considering that it was at exclusive use of the Hotel. At the end I had to figure out myself how to make it work. A brochure in the website should be mandatory to explain how to use them and to solve any technical issue. The breakfast was of poor quality considering it is a 4 stars hotel. Coffe or capuccino were really to any decent standard. They could do much bettter.
Stayed 1 night in Apr 2024

10/10 Excellent

abdelsalam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, clean and smelling nice
Stayed 1 night in May 2023

10/10 Excellent

David

Stayed 1 night in Apr 2023

8/10 Good

paoloantonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2022

8/10 Good

Lukasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ood overall
Good location good hotel
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019

6/10 Okay

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
Rough as badgers
Hotel is simply not a novotel.
Stayed 2 nights in Aug 2018

10/10 Excellent

Ray, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly welcoming staff
Nice hotel and we chose this hotel as it had a pool, had free parking as we had hired acar and didn’t mind driving 30 minutes or so, into Naples centre. Nice that they had a little children play area, and staff gave out soft cuddly toy key rings to my 3 children which put big smiles on their faces. Good breakfast selection at the buffet too.
Stayed 2 nights in Jul 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed overnight..........but still was a pleasure staying at this hotel. The staff are just ready to help out 11

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Friendly staff and great breakfast. Wish we could have stayed longer

6/10 Okay

antony, London

Liked: Cleanliness
Only stay if you have to .!!!
Not a good stay. I book 2 rooms with double room but they tred to give as 1 single room as 1 room . The management rude .not good room

8/10 Good

angie, Vaughan

Liked: Cleanliness, staff & service, property conditions & facilities
One night...
It was a one night stay. Served its purpose. Clean safe and close to premium outlet mall.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
The hotel is in a bad neighborhood. Rooms' cleanliness is extremely poor. Hotel conditions are decadent.

6/10 Okay

Michela

Disliked: Cleanliness, room comfort
Long stay
We stayed at this hotel for 9 nights because it's very well connected with the city. Apart from the reception and bar staff the remaining departments were quite below the average. The room was not done properly and the carpet was not cleaned at a good standard. The shower was broken and often the fridge was not refilled with water. The breakfast staff was often not well trained nor willing to satisfy the custmers needs.

4/10 Poor

TooLu

Liked: Cleanliness
Disliked: Room comfort
Visit hometown
The room was standard size, not disabled accessible. The bathroom was semi-disabled accessible. The staff was approximately 50% friendly, helpful and efficient. The bar and restaurant were overly expensive, the restaurant food, I would rate as average, at best. We were not informed of additional costs for parking, a pet, or buffet breakfast. There is a breakfast bar and restaurant two doors down. The prices are very reasonable and much better quality. The staff is amazing, and they are pet friendly. It is called "Quick Break." And I would HIGHLY recommend eating there, instead of the hotel.

6/10 Okay

Glen, Madagascar

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for a rest stop, but not as a destination
Service was fine, room ok but nothing spectacular. A bit far to walk to town centre and hotel staff advised outdoor parking not secure so makes us wonder if walking is a good idea. Restaurant was fine. Overall comfortable and what I would expect when traveling on business

8/10 Good

polomad, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dodgy area
stayed here a few times staff are always friendly. more than the natives. always use the secure parking

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Daniele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella sistemazione Camera ampia e pulita Buon ristorante Ottima colazione Parcheggio interno al momento gratuito
Stayed 1 night in Oct 2024

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

edwin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Algemeen
Parkeren rommelig. Slecht onderhoud. Ontbijt zeer matig.
Stayed 1 night in Oct 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
situacion poca varidad desayuno cada dia lo mismo
Stayed 6 nights in Aug 2024