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University Inn of Carbondale

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for University Inn of Carbondale

Front of property
Standard Quadruple Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout curtains
Lobby sitting area
Lobby
Individually furnished, desk, laptop workspace, blackout curtains

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
2400 W Main St, Carbondale, IL, 62901
  • Fresenius Medical Care at Memorial Hospital Carbondale
    5 min drive
  • Memorial Hospital of Carbondale
    5 min drive
  • Southern Illinois University
    5 min drive
  • Carbondale, IL (MDH-Southern Illinois)
    9 min drive

Room options

View all photos for Standard Room, Accessible Bathtub

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Individually furnished, desk, laptop workspace, blackout curtains

Deluxe Room

  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Individually furnished, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout curtains

Standard Quadruple Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Sofa Beds

Similar properties

Exterior

Super 8 by Wyndham Carbondale

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.6 out of 5, Good, (1003)
The price is CHF 72
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Super 8 by Wyndham Carbondale

About this property

University Inn of Carbondale

Hotel in Carbondale with free breakfast and 24-hour front desk
Coffee/tea in a common area, a business centre and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
University Inn of Carbondale offers 57 air-conditioned accommodations, with blackout curtains. This individually furnished accommodation includes desks. 42-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at University Inn of Carbondale. During your stay, you'll be close to Fresenius Medical Care at Memorial Hospital Carbondale. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a business centre and coffee/tea in a common area
  • Just a 5-minute drive from Railroaders Memorial and 5 minutes from SIH Medical Group
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. Self parking is free.

This Carbondale hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale

University Inn of Carbondale Reviews

Reviews

6.4
Rating 10 - Excellent. 45 out of 181 reviews" "
Rating 8 - Good. 32 out of 181 reviews" "
Rating 6 - Okay. 46 out of 181 reviews" "
Rating 4 - Poor. 26 out of 181 reviews" "
Rating 2 - Terrible. 32 out of 181 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Katie

Travelled with group
Rooms were nice and comfy. Outside of hotel was sketchy and check in by kiosk wasn’t difficult but wasn’t working. So took a little longer
Stayed 2 nights in Aug 2024

6/10 Okay

Ellen

Travelled with family
Liked: Cleanliness, staff & service
We have been there several times. It is clean and affordable which are most important to me. We had to have help to get the tv started ( only waited 10 minutes), but then the volume was stuck at a very loud setting. Also, the air conditioning couldn’t be turned down. it was 58 degrees or turn it off.
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
First time to check in via a kiosk. Did not see one member of hotel staff during our brief stay in part due to this.
Stayed 1 night in Jun 2024

2/10 Terrible

Jessie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t in the best condition. Floors had trash that should have been swept. Tub was dirty and toilet smelled like urine. Manager had her boyfriend there kicking it so she had to put on clothes to come down to speak with me. Bed was filthy and the couch mattress was nasty..
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here if you can help it!
Check in was ok. Gentleman helping us virtually was nice. There was an issue with our key and someone had to come help us. She was rude and not helpful. Room was awful. Bed was so uncomfortable . You can actually see the imprints in it where everyone has slept. Room was Damp, moldy and musty smelling. Husband and I both woke up ill. Breakfast was to be out at 6:30. At 7:15 nothing was there but yesterday’s bread. Not even condiments for coffee. Tv and internet went out shortly after we got there and was out all night. While I was showering, the knob fell off the shower. Property area was dirty and several homeless people hanging around property all night. All in all I do NOT recommend staying here.
Stayed 1 night in Aug 2024

2/10 Terrible

Jerome, Antioch

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My son and I were very disappointed with this motel, 1) There was no clerk on duty - only a video screen with a person monitoring the area. I have no idea if he was onsite somewhere or not. There were no instructions about what to do - just a person eventually calling out if they could help us. 2) The FREE breakfast was almost non-existent, so I guess that's why it was free. There was some cereal, but no milk. There was a waffle maker with no instructions and a broken timer so it was challenging to make a waffle. There were no yogurt, fresh fruit, or rolls available. 3) Room was clean, but there was only 1 bath towel and 1 hand towel, and 3 wash clothes in the bathroom even though there were two of us and we had the room booked in advance so they knew we were coming. 4) We booked for 2 nights, but our keycards expired after the first day. They issued new ones, but when I tried mine, it didn't work so I had to go back down to the video screen to get a new one. 5) All of the other motel building were boarded up and run down and a flock of vultures visited the site every morning. 6) When I checked out, I wanted a receipt which they could not print and needed my email address to send it. I hope you read this before you book. Thanks.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Ann

Stayed 1 night in Jul 2024

6/10 Okay

Larry

Travelled with family, Travelled with group
It was an ok stay room clean
Stayed 1 night in Jun 2024

4/10 Poor

Matthew

Stayed 1 night in Jun 2024

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

2/10 Terrible

Michael

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I stayed from July 3rd through July 6th. Check in was through a kiosk. We asked for an extra key (2-bed room) and the Kiosk jammed. We came back about an hour later and got the extra key. Breakfast was served from 6:30am to 9am. I arrived at 7:45 am and most everything was gone. There was a few pieces of toast, not butter. Pancake batter was used up and no one was around to replenish. There was no hot water for a shower at 8:30am. I shower at 5:30am to get the hot water and it lasted for about 4 minutes of my 5 -6 minute shower. The last day there was no hot water at 5:30am either. Shower early and quickly. The smoke alarm was on the floor next to the fridge (wires hanging from the ceiling). there was no dresser and only one hanger. The towel bar in the bathroom was missing from the wall - the right side was attached but the left and the bar was missing. the toilet seat was attached on one side but lose on the other. The TV would not work. I had someone from the staff look at it and she could not get it to work either. She said the manager would come by but I did not see anyone when I was there. I had plans and not able to hang out for a manager about a TV. I was told it was the Wifi was out and effecting the TV. They said it would probably be Sunday or Monday when it would be fixed (I checked out Saturday). I checked with another guest and they were not having a problem with their TV so it is unlikely a Wifi issue.
Stayed 3 nights in Jul 2024

6/10 Okay

Dolores

Liked: Cleanliness, staff & service, room comfort
Problems and pluses.
There are many good things about the hotel such as cleanliness inside, sweet staff, a spacious room and a super comfy bed. There are a few really bad things as well, such as pretty expensive especially for a week stay at over$445. That there is no pool which for a property this size is crazy. They are under construction and I sat for 15 mins waiting for a person to check me in only to be told that you have to use a kiosk where you are talking to a person on a screen that checks you in which I didn't like at all. One of my main issues is that the free breakfast that was shown on the website, which is one of the reasons I chose here, has nothing that is shown as the breakfast on the website. It was supposed to have sausage biscuits, oatmeal, fruit, juice, etc. I was there for a week and the only thing that they have is the tired waffles, cereal, milk, toast and coffee.
Stayed 7 nights in Jun 2024

4/10 Poor

Christina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV didn’t work. Didn’t feel was that clean. The room next door had people living on it. The housekeeper kept checking on me for some reason asking me if she could help me. Yet, she could barely speak English and not sure why she kept asking me. The lamps didn’t work and were unplugged. It definitely is not a place you should pay over $50 a night. It should be listed as cheaper. It is more of a place that should rent their rooms by the hour.
Stayed 1 night in Jun 2024

6/10 Okay

Cory

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Valerie

Stayed 1 night in Jun 2024

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service
Clean and comfortable but the air conditioner needs repaired because it’s making a loud noise. Area near door lock was battered as if someone had previously tried to break in. TV remote was missing. However When I stayed the previous week, none of there problems were existed on another room. Only other thing was breakfast extremely limited and the waffle iron wasn’t clean
Stayed 1 night in Jun 2024

6/10 Okay

Ken

Travelled with family, Business traveller
Need a better breakfast selection.
Stayed 1 night in Mar 2024

8/10 Good

Jordan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Devon

Stayed 2 nights in Apr 2024

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024