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Du Soleil Le Terminus

4.0 star property

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Interior
Indoor pool, outdoor pool
Property grounds
Lobby
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
2 Avenue Du Marechal Joffre, Carcassonne, Occitanie, 11000
  • Parc du Père Noël
    ‪1 min walk‬
  • Canal du Midi Harbor Master's Office
    ‪1 min walk‬
  • Place Carnot
    ‪5 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪26 min drive‬

Room options

Triple Room

  • 14 sq m
  • Sleeps 3
  • 3 Single Beds

Standard Single Room, 1 Double or 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Family Room

  • Sleeps 4
  • 4 Single Beds

Similar properties

Exterior

Mercure Carcassonne la Cite Hotel

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (183)
The price is CHF 93
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Mercure Carcassonne la Cite Hotel

About this property

Du Soleil Le Terminus

Beaux Arts Carcassonne hotel in Bastide Saint-Louis with a fitness centre
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Guest accommodation at Du Soleil Le Terminus offers espresso makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Du Soleil Le Terminus, you're just a quick walk from Parc du Père Noël. Enjoy features like an indoor pool, a restaurant and a gym.
  • Free WiFi
  • Enjoy French cuisine while dining at Le Terminus
  • Buffet breakfast offered for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym and a sauna
  • Steps from Parc du Père Noël and Canal du Midi Harbor Master's Office
  • Airport shuttle service available
Du Soleil Le Terminus offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A fitness centre, tour/ticket assistance, and concierge services are also featured at Du Soleil Le Terminus. For a fee, parking is available.

This 4-star Carcassonne hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Le Terminus – This restaurant specialises in French cuisine and serves lunch and dinner.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle available
  • Parking on site (surcharge)

Food and drink

  • Buffet breakfast available for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le Terminus

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Phone

Policies

Check-in

Express check-in available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Soleil Le Terminus
du Soleil Le Terminus Carcassonne
Du Soleil Le Terminus Hotel
Hôtel du Soleil Le Terminus
Hôtel du Soleil Le Terminus Carcassonne
Hôtel Soleil Terminus Carcassonne
Hôtel Soleil Terminus
Soleil Terminus Carcassonne
Soleil Terminus
Soleil Terminus Hotel Carcassonne
Soleil Terminus Hotel
Du Soleil Le Terminus Hotel
Du Soleil Le Terminus Carcassonne
Du Soleil Le Terminus Hotel Carcassonne
Hotel Du Soleil Le Terminus Carcassonne

Du Soleil Le Terminus Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 100 out of 472 reviews
Rating 8 - Good. 190 out of 472 reviews
Rating 6 - Okay. 96 out of 472 reviews
Rating 4 - Poor. 61 out of 472 reviews
Rating 2 - Terrible. 25 out of 472 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

P M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel shut with no prior notice
When we arrived at the hotel it had closed down four weeks previously. A notice on the door informed us to which hotel we had been transferred. This was difficult to access as the hotel next to The Chevalier( our new destination) was still under construction. There was no drop off point for luggage and my husband had to carry all bags from a car park about 7 minutes walk away. We were greeted by black billowing smoke. I have asthma and so even entering the hotel was worrying. The staff informed us we should have received an email from Hotels.com informing us of the situation. We never received one. The only one we received, 4 days before our stay was wishing us a pleasant holiday. Remember the hotel by this point had been closed for 4 weeks. The hotel staff at The Chevalier were most courteous and did their best to help. We found the whole experience most stressful.
Stayed 3 nights in Jun 2018

4/10 Poor

Daniela

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad service and poor condition
Beautiful building that is not well maintained - problems pop up everywhere - from the toaster at the breakfast room to the bathtub in your bathroom. The room we got was really spacious and we liked it. Despite than that - the whole service was a disaster - the receptionist was not there when we arrived (she turned up 10 minutes later and the reception was left without a person), she gave us the key and then "what a surprise" - we found out that the room was already occupied. The other guests, of course, complained as well, as somebody else was opening their room. After this "misunderstanding" we got the second room, which was nice. The thing that really annoyed me the most is that nobody informed us that the Reception is closed at night and we have to call a telephone in order to get in. We ended up waiting for more than 15 minutes in the dark with 2 young children, knocking at the door. I had to go to the bar next door and ask how do we enter the hotel, because the only information we had was a note on the door that we have to call a number, which was operated in only in French!!! I can write more, but I will stop here, saying that I will never return or recommend the hotel.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS HOTEL IS CLOSED - DO NOT BOOK!
This hotel is CLOSED. Do NOT BOOK. We arrived on Fri. night at 10pm and I chose this hotel because it was so close to the Carcassonne Train Station. We couldn't find the entrance to the hotel and then asked the restaurant nearby who informed us that the hotel has been closed. It was quite frustrating because it was so late. There is a sign on the hotel that informs you if you had a reservation, that now you have to go to a different hotel - Les Chevaliers. We walked 15 min. to this hotel and they had our booking. But the whole experience was frustrating because one shouldn't be able to book a hotel online that isn't still in business.
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has closed down !
Arrived at the hotel to be told it was closed for good and we had to walk 15mins to another hotel for our stay. We were not informed of the change beforehand and the other hotel, although in a better location with a great view, was still undergoing building work .
Stayed 3 nights in May 2018

8/10 Good

Shelagh, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old-fashioned hotel - very spacious & a bit quirky! Would def. go back.
Stayed 1 night in May 2018

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid Avoid Avoid
Really? Not a four star hotel as most travellers would imagine. Yes, lots of history and whilst the telephone exchange and marbled staircases are the types of features you might enjoy, when fused with tacky furniture and throw away artwork and terrible shabby decoration everywhere else does make for a disappointing standard. So instead, we up and left as could not accept this for four days. We stayed at the Best Western Don Jon in the medieval city, which proved to be comfortable and full of southern French character. At Le Terminus the breakfast was stone cold in a cramped youth hostel like dining area.. Nothing wrong with youth hostels when you are paying youth hostel prices... Avoid unless you.are in need of a last minute one night stop.. bit not for a couples/family break to this wonderful region of France.

6/10 Okay

andrea , london

Liked: Staff & service
Good location, historic but tired
This hotel attracts because of its Art Deco style and history, but it’s tired and needs some energy. Our superior room was specious and bright; but the windows to the balcony didn’t close properly despite some attention from the staff. This would be a bigger issue later in the year because of heat and mosquitoes. At the moment, there are roadworks outside which can’t be helped and so the bar isn’t stocked or staffed which makes it quite dull in the lounge. Swimming pool was a nice surprise; clean and fresh and worth a visit after a long day in the city. Breakfast was good. Unfortunately there were also some very noisy guests on one night and no intervention from night staff which was a shame.
Stayed 3 nights in Apr 2018

6/10 Okay

Janusz

Disliked: Property conditions & facilities
Old hotel that needs tlc

10/10 Excellent

Pete, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming old grand hotel
Extremely attentative staff. 10ft ceilings in bed rooms. Breakfast much better than reviews had suggested. Overall great experience.
Stayed 1 night in Feb 2018

4/10 Poor

Rafael, Spain

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Probably a good hotel in the 70s, ripped sheets, bloody pillows, nasty hotel. NO parking options, be prepared to leave car on the street on not the safest town... homeless people sleeping out the door on the street of the hotel.
Stayed 1 night in Jan 2018

6/10 Okay

Frank

Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
food was poor
the buffet breaksfast was not worth the money I paid. Honestly it was a terrible breakfast I laughed when I saw it. lacking everything including cutlery and utensils, food, and drink. they ran out of tea bags one day and it was not replaced for the next.
Stayed 2 nights in Nov 2017

6/10 Okay

martin v, hollywood fl

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very old hotel and very old rooms, it is Carcasson
The hotel has good location, is the biggest hotel there but it has more than 100 years and some things are the same, very old, great lobby, very nice breakfast, nice staff, room is like a hotel in the 50s
Stayed 1 night in Nov 2017

10/10 Excellent

Lucy, Bournemouth, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, excellent breakfast and facilities
Really pleased to have chosen this hotel. As a single traveller, my room was a good-sized twin, clean and comfortable. Lovely staff, friendly and helpful. Breakfast buffet was excellent with lots of choice, hot and cold. Wonderful swimming pool on the basement level, free for guests to use. Hotel central to everything. Just across the road from the station and canal boats. Local shops and restaurants nearby. Medieval city about 15 minutes walk, easy to make your way there. Really enjoyed my short break in Carcassonne and would stay at this hotel again. The walled medieval city is marvellous - it goes without saying - the ramparts, the castle, and the narrow streets with pretty little shops and restaurants. The Basilique de Saints Nazaire et Celse is magnificent with some of the most breathtaking gothic stained-glass windows I've ever seen. Don't forget to check out the attractions in the town of Carcassonne itself (known as 'la ville basse' or 'la Bastide de Saint Louis'), e.g. Eglise de Saint Vincent and the Chapelle des Carmes, which are literally just up the road from the hotel. The town art gallery is also worth a visit. Very pleasant square (Place Carnot) a few streets away, where there are lovely cafes and restaurants. There's a wonderful produce market there on Saturday mornings that is well worth wandering through.
Stayed 4 nights in Sep 2016

8/10 Good

DP

Stayed 1 night in Nov 2017

8/10 Good

Carole

Liked: Staff & service, room comfort
Faded glory
Right near the railway station, however, a walk to the castle which is doable. This grand old hotel, built about 1919, was once a show piece and has seen much better days. To call it a four star is overstating it. The original furniture is stained and badly marked, the lighting is poor and the bathroom shower curtain is grimy. The positive thing is the room is spacious and the view of the castle on the hill is good. Needs to spend some money on reno’s in the lounge and rooms to bring it up to its former glory, as it has character.
Stayed 2 nights in Oct 2017

10/10 Excellent

Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Perfect
very great service! Super nice staffs, very very beautiful hotel, cute design. Love it!
Stayed 1 night in Oct 2017

4/10 Poor

Teresa

Disliked: Cleanliness, property conditions & facilities
Not a 4* hotel
Very good location close to the railway station, shops and restaurants. Staff most helpful and friendly. Hotel is not 4* by any stretch of the imagination. Badly needs a makeover. Could be turned into something great as the building has alot of character.
Stayed 5 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Only one of the desk staff were helpful. The other staff really couldn't be bothered.
Stayed 4 nights in Oct 2017

6/10 Okay

Laura, Manchester

Promising start
Check in was great. My room ready early and helpful check in staff. Noisy neighbours meant next to no sleep and although there was a pool it was small and dirty. No replenishment of tea and coffee which seemed stingy. Checkout was sullen and no receipt given. But hotel is in a great position near the station and has that art deco lobby. Better luck with noise from guests and it could have been a different story.
Stayed 3 nights in Oct 2017

4/10 Poor

Laurel , Seattle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No sound proofing.
The location was good (We were using the train) and the lobby and staircase were fun. However, our room was very small and there was no soundproofing.
Stayed 1 night in Sep 2017

4/10 Poor

james

Disliked: Staff & service, room comfort
Appauling service from a four star hotel !
Receptionist non existent most of the time . She doubled between reception and serving in the breakfast room . We required a taxi to take us to the airport , receptionist made one attempt to book it when that failed she told us to go out to the street and find one ourselves . Impossible to book dinner in the dining room .
Stayed 1 night in Sep 2017

8/10 Good

David, Berkshire, UK

Liked: Cleanliness, staff & service, room comfort
Good location central to transport links
Hotel is very close to the main station and bus links to the airport. Overlooks the Canal du Midi, where boat trips run and cycles may be hired. Clearly a very smart hotel in its day, but now enjoys what I would describe as "faded grandeur" Magnificent lobby area with a stunning marble staircase. Breakfast buffet room off the lobby was sometimes crowded and the limited selection (in my experience of continental hotels) needed to be replenished more often. We had a superior room on the second floor. I believe the majority of rooms fit this classification, but it was quite large and on the corner of the hotel, thus boasting a large balcony overlooking the square and the canal and lock. Two comfy chairs which is a nice change - all hoteliers please take note! - meant we could sit together and enjoy the view. The en-suite bathroom was also large although the shower head had to be held as the bracket on the riser was broken. Overall good value for money.
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
old and dusty hotel
the staff is explosive and me
Stayed 1 night in Aug 2017

8/10 Good

Helen, Pennsylvania, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good value.
The hotel was in a great location. With bags in tow, it was an easy walk from the train station. Restaurants and tourist sites were easily accessible as well. We were there on Bastille Day and were able to get a great view of the fireworks from the window in the hallway. The breakfast was wonderful. Those at the desk were very helpful. The charm of the lobby seemed to stop at our room. However the room was clean, comfortable, and fit our needs well. It was a good value.
Stayed 2 nights in Jul 2017